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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the color-changing capabilities and ease of use of the A19 Smart LED Light Bulbs. Many find the setup process simple and appreciate the reasonable price. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,213 reviews
  • Rated 5 out of 5 stars

    Best lightbulbs EVER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these light bulbs. It's so convenient! If you forget to turn your lights off, you can just go to the app and turn them off. When you get home after dark, you can turn your porch light on when you get home.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are grateful to be able to provide smart home products that add convenience to your life. Thank you for taking the time to leave a review! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love the different colors works with alexa easy to hook up

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad you had a fast and easy installation with your Alexa ecosystem. Thank you for taking time out of your busy day to leave a review! -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright lights and the colors are great! Pairing was fairly simple.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review! We appreciate you taking time out of your busy day to leave us this feedback! - Cync Support Team

  • Rated 4 out of 5 stars

    Great bulbs but not without issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bulbs if wanting to try smart bulbs. Only issue is that one of my bulbs started to flicker a lot and I can’t figure out how to fix it. Not all the time but it is annoying. My bulbs firmware is up to date too

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      This is definitely not the expected behavior of the device, and we regret that you are experiencing this. If you are still having issues we recommend factory resetting the bulb using these steps: Start with the light off for at least 5 seconds. Turn on for 8 seconds. Turn off for 2 seconds. Repeat this process 5 more times, or until the light flashes. If the factory reset yields no results please contact us at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Simplicity and affordability

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and simple to use with any smart home system

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear you had an overall seamless setup experience with your devices. Thank you for taking the time to leave a review! -Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason they fail to connect to my goggle home randomly thru out the day.. i have reset them multiple times and it still occurs. not a fan of them being inconsistent.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Average at best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason they fail to connect to my goggle home randomly thru out the day.. i have reset them multiple times and it still occurs. not a fan of them being inconsistent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy for Smart lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights were easy to pair and work great with both Alexa and Google apps.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    App needs work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the bulbs work great with 'Google Nest Home' products, I could not get the GE "C" Android App to connect via WiFi or Blue Tooth, nor could I get them to work with Amazon Alexa on my 'Fire' tablet.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback David. We are always looking for ways to improve our app and products and the feedback allows us to do that. Let us know if you need anything. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Multicolored wifi bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use product. No problem working with multiple in home app's.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the kind words Brian! Glad you had an overall smooth experience getting your new lights integrated into your smart home ecosystem. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    QueenL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I totally recommend fast to connect to wifi

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that our smart devices have made a positive impact on your space!  We appreciate you taking the time to leave us a review on your experience with our Full Color Direct Connect Smart Bulbs. - Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Derry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full color connect light bulbs. I like the led changing colors. They wlrk just fine.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you are enjoying your new lights! Thanks for taking the time to leave us a wonderful review.

  • Rated 3 out of 5 stars

    They're Aight for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my mother thinking I'd be able to get something similar to what Philips has to offer with its Hue line of products without needing a hub. Unfortunately, out the box they can't do much. Only change colors and brightness. It's possible that they might be able to do more with the addition of a hub... But I'm not certain which one they'd be compatible with. Even the Philips equivalent of this product has more features with the inclusion of animations and color routines. Since these things will last for the next 6 or 7 years, make sure you're making the right decision before purchasing them.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Cync Direct Connect Full Color bulbs are able to be controlled via the Cync App from inside your home and outside of your home. In the App you can adjust brightness, color and set automations for specific times for the lights to turn 'On' and 'Off'- on their own. Additionally, these lights are compatible with the Google Home App and Amazon Alexa where you may use a corresponding voice assistant for touch free management. All devices labeled 'Direct Connect' do not require a hub of any kind. We would love to speak with you directly to assist in setting these lights up and going over the extensive list of features with you. A Technician is on stand by, please call 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great but

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors, easy use! Love these bulbs in every lamp in my home

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for this review! We appreciate you taking time to let us know about your colorful experience with our bulbs. - Cync Support Team

  • Rated 4 out of 5 stars

    needs some improvements

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad but the software is not very user-friendly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Party ligths

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dining room,looks amazing with this lights ,you can link to alexa is pretty good!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking the time to leave us a review Juan. We hope you enjoy your new direct connect lights!

  • Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with alexa I have them in every room Thru out my home

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you or leaving us this review! We are so happy to hear that you have included us in your Smart Home venture. - Cync Support Team

  • Rated 4 out of 5 stars

    BestBuy, great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them to decorate the girls and boy rooms. They look pretty. My kids like them a lot. I put 4 instead of 5 stars because some colors from the app are not accurate. And, this is not a defect, but I would like more brightness.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the positive feedback! I will forward this info to our development team for improvement. Feel free to leave feedback at any time as it allows us to improve our app and we are always looking to do so. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for daily use. Love to have it installed these bulbs in entire home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for entrusting GE for your smart home lighting needs! We appreciate you taking the time to leave us a review. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value decent price very easy to use Some of these are really high price

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love to save you time and energy with our smart bulbs. Thank you for being apart of C by GE! - C by GE Support