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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1267 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the A19 Smart LED Light Bulbs are easy to use and that the color changing feature works well. Many customers find them easy to install and set up, and the price is reasonable. However, some customers have issues with connectivity and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,267 reviews
  • Cons mentioned:
    App, Connectivity

    Rated 3 out of 5 stars

    Works but not a great experience with it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good led bulb but many a times it loses it’s connection with wifi. And the app needs improvement with connectivity too. If you want something that works without nay issues I would use phillips hue products instead

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Aaron, we regret hearing that your devices are not maintaining a reliable connection to your network. We recommend ensuring your devices are within range of your Wi-Fi router. You can also try rebooting your router. If this issue persists, please contact us at 1-844-302-2943 for further troubleshooting. We would be more than happy to help. -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Smart Bulbs Smart Choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are fantastic! A quick swap for your normal light bulb and you're setup with a great smart light bulb setup, full control over dimming/brightness as well as colors. You can set it on timers too. I've swapped all the bulbs in my home! Love them

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Cheap, impressive smart colored bulbs.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these bulbs as a gift to a family member and they love it. The colors are bright enough and works great with Alexa. I recommend if you're looking for a cheap alternative.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Wow, thanks for choosing GE for your smart home gift! it is great to hear your family member is enjoying their new smart lights. -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Direct connect or bust!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo much better than the regular Cync bulbs! You gotta get the direct connect ones - these are good for places where you have one switch controlling a series of bulbs, but might want only some to be on, or to be dimmer, than the others.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Setup

    Rated 5 out of 5 stars

    Easy to set up and fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when on sale so it was a great deal. It was easy to set up within minutes and the app is user friendly. Colors are nice and vibrant.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Summers, thank you for taking the time to leave a review! We are thrilled to hear that you had a seamless and quick setup experience. -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 4 out of 5 stars

    Bulb app not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so easy to use. They have a good variety of colors but the app for controlling them bulbs on the cellphone needs improving. App has a lot of issues.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Color changing, Ease of use

    Rated 4 out of 5 stars

    Makes me happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son's room. He love the color options and it could not be easier to use. They also last a long time.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to be a part of your family's smart home venture and we hope you continue to enjoy the benefits of smart home products. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Gotta love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical as these aren’t among the higher price I’ve seen for these bulb types but they don’t disappoint at all. The different color schemes and responsiveness to my google assistant responds has me on shock. I can’t believe this is where we are with technology now. I love it! Just make sure you have a compatible device. I had the smaller google clock and it wouldn’t detect my bulbs. Turns out it wasn’t compatible to set up the bulbs initially. But once setup all google assistant devices (speakers, smart phones etc) under that gmail profile can ALL control the bulbs even when not home as long as the required device and the bulbs are at home together on the same WiFi. It’s awesome!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Fredgie, on behalf of C by GE we are greatly appreciative of you taking the time to write a review of your experience with our light bulbs! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Pros mentioned:
    Color changing

    Rated 3 out of 5 stars

    Almost, but not quite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to like these, and we still use them, but there is some real room for improvement on these bulbs. Part of that is the bulb itself, and part of that is the app. The bulb itself, some colors just don't get very bright. I purchased two of these and each is placed in an otherwise dark hallway. You can adjust the brightness from 5% to 100% and in both bulbs using a normal warmish color -- there is not a significant difference. I do have some generic LED 60w replacement bulbs and they are easily 2-3x as bright as these bulbs. If you change the color to a cool color (more of a white light) -- the bulbs perform comparably to other bulbs. This isn't a $2 lightbulb, though. These are very expensive and you're paying to have colors -- and in that regard this bulb does not perform well. The purpose of the bulb, in our home, is to provide color indicators to children as to what behavior is allowed. Red means mom or dad is in a meeting and only emergencies should interrupt. Blue means busy, possibly meeting but not customer facing meeting so interruptions are ok but to be kept to a minimum. And green means play-time. We wanted to use red, yellow/orange, and green to correlate to stoplights but the orange and yellow colors are almost indistinguishable from just a standard warm light. This is made worse by the dim performance when any color is being output by the bulb. The second big ding for this light is the app. The app regularly fails to communicate with the bulbs even when just feet away. I have found that completely closing the app helps with this. I often find it will open, read the bulbs current state, then selecting a new scene it will just sit and think for a few seconds then not implement the scene change. No error message that it failed to communicate with either bulb or anything, it just doesn't work. For the price of these bulbs, I'm extremely disappointed. There are no-name bulbs out there for far less than half the price. While I haven't tried those bulbs -- if they work at all they'd be doing as well as these. In that regard, I do not recommend these bulbs.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Kelly, thank you for taking the time to leave an extensive review sharing your experiences with us. We welcome and invite all feedback as it allows us to make improvements as much as possible and we are always looking for ways to improve. In regards to our app we are about to release a new app that will replace this existing app coming soon. We hope that you will explore the new app when it is released and we are confident you will find an improvement to the overall experience. Feel free to reach out to us if there is anything we can address or resolve for you at 1-844-302-2943 or [email protected]. -C by GE Support

  • Pros mentioned:
    Color changing, Overall performance

    Rated 5 out of 5 stars

    Bright light

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great very bright and all the colors connects. Great with Alexa and google.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello HaileyL, we are thrilled to hear that your GE - Cync Smart Full Color Direct Connect Light Bulbs are functioning excellently with Google and Alexa. Cync is committed to delivering high-quality bulbs that are bright and colorful. If you have any questions, please do not hesitate to contact us at 1-844-302-2934. We are always ready to help! - Cync Support

  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice and I only had a small issues when paring them to the app but they work great. I wish they were a tad bit brighter, but for the price they are worth.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Setup

    Rated 5 out of 5 stars

    Easy Install Smart Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of these. I love how easy the setup is through Google Home app. Love the brightness of these as well. Also since I have these outside I can use the different colors for different holidays. Highly recommend these.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for choosing C by GE for your smart home needs and happy holidays on behalf of the GE team! - C by GE Support

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Bright, Colorful, Wireless Lightbulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lightbulbs are easy to set-up and use! They offer a great amount of light and choices. They work better than others that I have had over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Very fun to have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I use the different colors on the lights all the time. Especially for my daughter, she loves it. We use it for the outdoor light to reflect the color for different holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    super joy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic product. gives you a sense of joy and a different feeling

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Love the endless colors and shades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the endless colors and shades. We, the dog and I, have our routine. I get up early to let him out, and I have my office set up to turn on in the morning with a very faint light. Transitions to brighter lighting just as I get in after coffee and turns off automatically at night. I placed them in an overhead fixture which required a little manipulation of the fixtures interior tab to touch lights' tips. No other light I've used required this process. The light's threads may be a bit shallow??? Also, these do buzz in this fixture. May be a function of the fixture and not the light.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you are enjoying the many possibilities to smart home lighting. Thank you for your review! -C by GE Support

  • Pros mentioned:
    Color changing
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Party lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put these light on my island in the kitchen and now I can set the lights to what ever holiday mood. Great for party settings. I do have some trouble with the connection when I'm changing the colors, but eventually I make it work.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for allowing us to decorate your home for the holidays. We hope you enjoy your new lights! -C by GE Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Great lights! Will buy More!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power of the lighting is great. I have not had any issues. Very easy to pair with phone or other devices. I’ll definitely be buying more of these!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 4 out of 5 stars

    It made my living room so much better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and strong. The light is easy to configure, it has nice colors, and it required no HUB! In general, I hate to use hubs where wifi signal can be enough.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Vini, we appreciate you taking the time to leave this review. Glad to hear the Direct connect is working out to your liking. Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best light options for color choices and love that i am able to turn them on and off with my Google devices or my phone!

    I would recommend this to a friend
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