Customer Ratings & Reviews
- Model:
- 93128982
- |
- SKU:
- 6425918
Customer reviews
Rating 4.3 out of 5 stars with 2213 reviews
(2,213 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the color-changing capabilities and ease of use of the A19 Smart LED Light Bulbs. Many find the setup process simple and appreciate the reasonable price. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
great bulb, difficult to sync
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great out of box, google home, as a stand alone device when i tried to integrate multiple devices in google home it became difficult to operate them. i had to do multiple factory resets and ultimately had to use the app. so now i have three apps running multiple devices in google home. overall nice functionality as a bulb.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hey there, Angus. We appreciate you taking the time to share your review. This is not typical performance for these devices. Please give us a call at 1-844-302-2943 to investigate further. - C by GE Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Great bulbs!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bulbs are great for the price! Love them so much.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We thank you for allowing C by GE to be your choice for smart home lighting. -C by GE Support
Rated 5 out of 5 stars
Great direct connect smart bulbs!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, good color selection and they work as advertised in the Google Home app. The only issue is that Google Home does not support "Scenes" functionality without pairing them with the C by GE app and then linking the app into Google Home. Hopefully, Google will fully integrate scene support in a future version of the Home app.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for your review we greatly appreciate it! We hope you enjoy your new smart light bulbs. -C by GE Support
Rated 3 out of 5 stars
Might be for you
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Might be for you if you don’t plan on using Alexa. Got these on sale not knowing what to expect. The Cync app is generally pretty good but pairing with Alexa brings problems. It often takes Alexa two or three requests before the light bulb actually turns on. Likely would not buy this brand again simply because of the software issues in conjunction with Alexa. Will say, they last a long time though.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Spencer, this is certainly not the expected behavior and we apologize for your experience here. We recommend disabling and enabling the Cync skill in the Alexa app. This will cause the app to rediscover your devices. You can do this in the Alexa app by navigating to More > Skills and Games > Search for Cync. If you need any further assistance, please feel free to contact us directly at 1-844-302-2943. We are happy to help! -Cync Support
- Pros mentioned:Color changing
Rated 5 out of 5 stars
Add a little color for your life.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how I can change the color of my bulb to my mood.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for allowing us to light up your moods! Welcome to the GE family - C by GE Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Light Bulbs...that's all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These color-changing bulbs are cool...when you can get them to connect to the wi-fi. The connectivity is fickle at best. But they work as light bulbs either way.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking the time to share your thoughts with us! We appreciate you choosing C by GE for your smart home needs. -C by GE Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Disconnect often
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these lights a lot but they often get disconnected from my app and i have to re do the entire set up again, other than that no issues.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry to hear that you had connection issues with our Direct Connect wifi bulbs. We would love the opportunity to work with you in getting that issue resolved for you please consider reaching out to us directly at 1-844-302-2943 at your convenience. -Cync Support Team
- Cons mentioned:App
Rated 3 out of 5 stars
Won't connect to Google
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can get it to change colors in the C by GE app. But I cannot get it to connect to the Google app, so I cannot control it on-off by voice.
This review is from Cync - A19 Smart LED Light Bulb - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .Hey there, sorry to hear you had difficulties getting your devices linked with Google Home. We have a support page that can aid you in the synchronization efforts found here cyncsupport.gelighting.com/s/article/google. Don't hesitate to contact us at 1-844-302-2943 should you run into any issues. -Cync Support Team
- Pros mentioned:Color changing
Rated 3 out of 5 stars
trying new color changing lights
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent color changing lights for the price. I already had hue lights, so my expectations were already high. All in all they are decent quality lights for the price
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We hope that some of your expectations were at least met with our product. Thanks for taking the time to leave a review!
Rated 4 out of 5 stars
Good products but missing music sync
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these lights. I have them on schedule so these turn on and off automatically. I also turn them on/off from my iphone or smarthome device. My only complain is that I can’t sync the lights with music
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That is a great idea for a future enhancement to the product! I will share this with our development team. Thank you for your review! -C by GE Support
Rated 4 out of 5 stars
Loved the different color options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these bulbs but sometimes alexa says they don't respond, maybe is my internet, not sure.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you Erica for taking the time to share your thoughts. We are very sorry to hear that you have experienced an issue with Alexa integration. A technician from our Support Team would love the chance to assist and can be reached by calling 1-844-302-2943. -Cync Support
- Pros mentioned:Color changing
Rated 5 out of 5 stars
Great colored bulbs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great colored bulbs. Works very well with Google Home.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to leave a review Mohit! -C by GE Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and works flawlessly. Worth every penny.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate you taking the time to leave a review Stiffler. We hope you enjoy your new smart lighting. -C by GE Support
Rated 4 out of 5 stars
Pretty neat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're good it's a little annoying though that you have to keep your device on Bluetooth and location. I'd recommend using a tablet or something that you just keep around the house all day to control these
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi DeeJay thank you for the feedback! We thank you for choosing C by GE for your smart home needs! -C by GE Support
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Not user, network, or security friendly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend these light or any part of the system, and I will be returning the items I purchased. The C by GE web site paints a partial picture which while elegant and enticing does does not fully explain the negative features of the C by GE lighting products. 1. There is no support for Apple's HomeKit. 2. The devises do not maintain a consistent connection with a network. 3. you must use the C by GE network to control your lights remotely, which I find a serious security risk. 4. your iOS device according to GE only communicates with the devices locally by Bluetooth (although I don't believe this to be completely correct, since you can control the devises over the internet through WIFI and the GE C by GE network. Given the state of technology that exists today, I believe these products to be far behind the technology curve. GE has chosen to confine control of these products to a proprietary network instead of giving the users the option of controlling their own security with direct local and remote connections with authorized and security controlled MAC addresses and direct network to network VPN or other secure connections to the products. Unfortunately sales and marketing have taken precedence over security and user control, while GE has also decided to shun the Apple market.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to write to us and share the experiences you had. We certainly appreciate and value any feedback and suggestions. We are always looking for ways to improve and hearing feedback such as yours gives us a better insight into the needs of our consumers. -Cync Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lights to buy unless your the Biden crime family
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to leave your review and for choosing C by GE!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy kid!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my son for his bedroom. He loves them!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That's great to hear! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, very easy to use, and an amazing price
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate you taking the time to leave a review. We hope you enjoy your new smart lighting. -C by GE Support
- Pros mentioned:Price
Rated 5 out of 5 stars
C by GE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for competitors, very happy for my C by GE.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello, Jmm1. We sincerely appreciate you taking the time to share your recommendation!
- Pros mentioned:Color changing
Rated 5 out of 5 stars
Good buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My children love these lights. They are pretty cool.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to hear that Chevi! We hope your family continues to enjoy their new lights. Thank you for leaving us a review! -C by GE Support










