Customer Ratings & Reviews
- Model:
- 93128982
- |
- SKU:
- 6425918
Customer reviews
Rating 4.3 out of 5 stars with 2213 reviews
(2,213 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the color-changing capabilities and ease of use of the A19 Smart LED Light Bulbs. Many find the setup process simple and appreciate the reasonable price. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and great device integration. I am giving this 5 stars, but I will say the bulbs aren’t as bright as a standard white LED. I have no idea if this is standard for colored bulbs as these are my first.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .We appreciate you leaving us this feedback on your experience with our Cync Full Color Direct Connect Light Bulbs. Thank you for allowing us to be a part of your smart home venture! - Cync Support Team
- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Ok buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well. Was kinda of a pain to get paired with Alexa. Easy to use with the app.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for the honest review! Glad you were eventually able to get them setup with your Alexa. If you need anything don't hesitate to contact us directly at 1-844-302-2943. -Cync Support Team
- Pros mentioned:Color changing
Rated 3 out of 5 stars
color changing light bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only 1 can be in a room only works like that ruins the vibe but good ig
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Diego- you can have as many Cync devices per Room as your space allows. If this has not been the experience for you, or you need assistance navigating the app we would be more than happy to assist. A member of our team can be reached by calling 1-844-302-2943. -Cync Support
Rated 4 out of 5 stars
Great when they work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bulbs are fine but there was a period of about a week in which they required constant resets to work properly. They seem to okay once again.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Sorry to hear of the connection issues you faced with your lights. If you run into any issues don't hesitate to reach out to us at 1-844-302-2943 or help@cbyge.com -C by GE Support
Rated 4 out of 5 stars
Good lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these bulbs, only reason not 5 stars is occasionally the voice commands don’t work, but otherwise excellent
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for sharing positive feedback on your experience so far! If you are having frequent disconnection issues with your Alexa or Google Home control please contact us at 1-844-302-2943. -Cync Support Team
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool. They discontent a lot from the google home and I have no clue why. The reset process sucks also.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Sorry to hear you were having issues with connectivity. One thing that often helps is to power down the google speaker you are using to control the bulbs for one minute then powering back on. Feel free to contact us if you need any assistance at 1-844-302-2943 or email help@cbyge.com. -C by GE Support
Rated 5 out of 5 stars
Love these bulbs!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to turn your bedroom or living room lights on/off/dim and the color choices are great…highly recommend!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for the recommendation, Dawn! We hope you continue to enjoy the benefits of all that Cync has to offer. Thank you for taking time out of your day to leave a positive review! -Cync Support
Rated 5 out of 5 stars
Easy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! They work great with our Alexa and we’re easy to connect and then reconnect when we moved.
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of all that Cync has to offer. Thank you for taking time out of your day to leave a positive review! -Cync Support
Rated 4 out of 5 stars
Color led bulbs, make dumb home "smart" with app.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good multi-color LED bulbs, you can use the app or use Google Home/Alexa. My only complaint is they could be brighter.
This review is from Cync - A19 Smart LED Light Bulb - Color Changing - Full Color
I would recommend this to a friendRated 5 out of 5 stars
The gimmick wore off about a week in..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found these bulbs to be quite handy when we needed them for Halloween but had forgotten about them after setting them to a white hue shortly thereafter. The app is cool but I wish I could be signed in to multiple devices at the same time.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for reaching out. You can make a guest account on another device and invite that new guest account on the main account. If you need assistance with this please reach out to us at 1-844-302-2943 or help@cbyge.com. -C by GE Support
Rated 4 out of 5 stars
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two packs. One box arrived opened, so be careful about this. The bulbs need to be within a certain distance from my router to work.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the review and thank you for sharing your experiences with us. -C by GE Support
Rated 5 out of 5 stars
Ambiance Lights
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ageing eyes have become sensitive to light, these are perfect. The different light patterns and colors makes for great ambience and they also work well with Alexa and Google.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are thrilled to hear you are utilizing voice assistance to manage your Smart devices even easier! Thank you for choosing Cync, we are grateful to be your Smart Home brand of choice. -Cync Support
Rated 5 out of 5 stars
Best item
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love using technology to my advantage and this item definitely makes my life easier. Connected with Alexa.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .We love hearing how our products have made your life easier! Thank you for sharing your thoughts and for taking the time to leave a review. -Cync Support
- Pros mentioned:Color changing, Ease of use
Rated 5 out of 5 stars
Best smart bulbs for the price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best smart bulbs for the price. Easy to setup and they have loads of colors.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support
Rated 4 out of 5 stars
Energy-efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and conserved energy. The kids liked the color changing effect.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Shannon, thank you for taking the time to share your experience with our Cync smart light bulbs! We are grateful to be a part of your smart home venture. -Cync Support
Rated 4 out of 5 stars
Lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, set up took longer than expected but so far so good
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear that you were eventually able to set it up. We are grateful for your business and we hope you find your Cync experience enjoyable. -Cync Support
- Pros mentioned:Color changing
Rated 1 out of 5 stars
Perpetual, Random, Annoying authentication
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light changes color as advertised using the app, that IS the reason someone would buy this product. Why I’ll never buy any more from this product line is not only the requirement of creating an online account with GE but the account requires verification codes to be sent to your email to finalize the sign in process. Want to change the color of the light? Too bad, the app has randomly required you sign back in. But it’s fast since you have your device save the credentials, right? Nope! You have to exit the app to check your email for the verification code to completely sign in. Decent product, ruined by an awful user experience.
No, I would not recommend this to a friendBrand response from Cync Support
Posted .We regret that you had this experience with using the Cync app. We take privacy very seriously and have implemented 2-factor authentication to prevent unauthorized access to our customer's devices. Your feedback is important to us and will be shared with our development team. If you have any further feedback or need any assistance please contact us at 1-844-302-2943. -Cync Support Team
Rated 4 out of 5 stars
pretty good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them, were harder to setup than I thought, but haven't malfunctioned once and I never had to do setup again.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for reaching out to us and giving us this feedback as we are always looking for ways to improve users experiences with our app. We appreciate you including us in your smart home venture. – Cync Support Team
Rated 4 out of 5 stars
Tech is never easy and problem-free
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was kind of hard to get connected to Google Home w/ Google mini. In the end, Google mini only turns on one of the two lights set-up.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the feedback! If you are still having any connection issues with your bulbs reach out to us directly at 1-844-302-2943. We will get you up and running. -C by GE Support
Rated 4 out of 5 stars
good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have worked well so far. Have had a few times when one of the bulbs stops working with Google Home, but was early after setting up
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Jeff, thanks for the review we appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com we’ll be more than happy to assist.