Customer Ratings & Reviews
- Model:
- 93128982
- |
- SKU:
- 6425918
Customer reviews
Rating 4.3 out of 5 stars with 2213 reviews
(2,213 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the color-changing capabilities and ease of use of the A19 Smart LED Light Bulbs. Many find the setup process simple and appreciate the reasonable price. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great budget smart bulbs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bulb were purchased as a gift. They work as advertised as these bulbs purchased for the same person second year in a row as they needed more. Great for if you are not looking to invest in hue bulbs
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are glad to be considered for making your home a smart home with our lights. Thank you for the review and enjoy your smart home venture! -C by GE Support
Rated 5 out of 5 stars
Great lights
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent working through mobile app. I’ll buy again
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Srini, thank you for taking the time to leave a 5-star review! We are thrilled to hear that you are enjoying Cync and all it has to offer. -Cync Support
Rated 5 out of 5 stars
Light bulb
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best smart bulbs I’ve ever bought! User friendly and I can navigate it through my phone with the app!
I would recommend this to a friendBrand response from Cync Support
Posted .Hello CalebN, thank you for the five-star review. We are delighted to know that you are enjoying your Cync Direct Connect Light Bulbs. Please consider reaching out to the Cync Support team if you need future assistance at 1-844-302-2943. We are here to help! -Cync Support
- Cons mentioned:App, Connectivity
Rated 1 out of 5 stars
Bad app, bad bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The devices will randomly disconnect, and have to be reset, the app from GE is horrendous, lacks functionality and has no custom support thats useful. Go with phillips hue or geeni and dont waste your time with any GE product
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .Thank you for your patience. We were experiencing a momentary disruption in service that has been resolved. We would like to suggest updating your devices WiFi credentials here are the steps to do so cyncsupport.gelighting.com/s/article/updating-wi-fi-credentials. If you are still experiencing issues after completing these steps, please call us at 1-844-302-2943 or chat with us cyncsupport.gelighting.com, so we can assist. - Cync Support Team
Rated 4 out of 5 stars
Nah
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it as it was dropping g constantly on my Wi-Fi
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello Chris- our team is extremely apologetic that your Cync Experience resulted in a return. We appreciate you sharing your most recent encounter and thank you for providing us with an opportunity to improve. Our team is available as a resource should you ever require assistance in the future. Most issues are fairly simple in nature and can be identified and resolved via a quick phone call. In the event you feel inclined to trust Cync with your business in the future we can be reached by calling 1-844-302-2943. -Cync Support
Rated 5 out of 5 stars
They work!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried three other brands of smart bulbs before finally finding one that actually worked on a consistent basis. Nothing fancy about these bulbs; they work exactly how they should!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support Team
Posted .Thank you for leaving us this review! We are happy to hear that you have allowed us to be a part of your Smart Home venture and let us make your home a little brighter! - Cync Support Team
Rated 5 out of 5 stars
Kids love it but definitely not worth full price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The kids love them. Always want different colors. Only has pre selection on colors. Wish for the price they would have the million+ dial to customize colors. Definitely not worth full price.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate any feedback on our new app and thank you for taking the time to share your thoughts. -Cync Support Team
Rated 5 out of 5 stars
Highly recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love these, they’re such a fun way to add mood to any room or change for the holidays. The app works better than other similar products we have used and install was very simple.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you so for reaching out to us and leaving this feedback! We are happy to hear that you have been enjoying the versatility of lights that these bulbs can provide. We appreciate you including us in your smart home venture. - Cync Support Team
Rated 5 out of 5 stars
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first smart bulb purchase and I am highly satisfied! While I wish they had more similar features to the Merkury bulbs (especially the app) I am more than satisfied.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendRated 5 out of 5 stars
Cync lights
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome lighting and party vibes. You will love the app and ability to turn them whatever color your best desires.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for choosing the Cync Direct Connect Full Color Smart Bulbs. We are thrilled to hear you have been enjoying all that our lights have to offer to your smart home ecosystem. -Cync Support
- Cons mentioned:App
Rated 3 out of 5 stars
Colors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice effect...but app is often not functioning properly and difficult to use.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate all the honest feedback. If there is anything we can address or resolve for you please don't hesitate to reach out to us at 1-844-302-2943 or help@cbyge.com. -C by GE Support
Rated 4 out of 5 stars
Okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having this lights a few months the app crashes a lot i hope they fix this issue soon
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendRated 3 out of 5 stars
Not sure yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re still in the boxes. I need to see how well they work with my existing bulbs and system.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lit bit difficult to set up when you have more than 1 bulb because tou can add it to a group but when you add it it says the group already exist
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello Gaitan, sorry to hear that you were not able to add devices to your groups. Please contact us directly at 1-844-302-2943 for assistance. -Cync Support
- Pros mentioned:Ease of use
Rated 2 out of 5 stars
Static Lights Do Not Change Color On Their Own
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and configure. However, I feel misled and was quite disappointed that these bulbs do not dynamically cycle through colors, like other comparable products. You have to manually change brightness and color when you feel like doing so.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello Nick- We are glad to hear that you found our Smart Lights easy to install. I'm happy to share that our development team is currently working on this feature and they're aiming for a summer release! Additionally, we currently have a feature called 'Scenes' in which you can set your bulb to s certain color and brightness, save it and schedule it to go on and off at your chosen time of day. Please reach out to us at 1-844-302-2943 for assistance. -Cync Support Team
Rated 5 out of 5 stars
Works great with wifi!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my wifi! It was so easy to set up and adds so much more character to my home.
I would recommend this to a friendBrand response from Cync Support
Posted .We're glad to hear that your Cync Full Color Light Bulbs were easy to set up with your Wi-Fi. Thanks for sharing this great review! -Cync Support
Rated 5 out of 5 stars
Smart Lights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s an excellent product, it does exactly what I needed. So far I’ve had no issues it works well with the app.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Armando, we are absolutely thrilled to hear that you have had an enjoyable experience with your Cync lights! Thank you for taking time out of your busy day to share your experience for others to consider. -Cync Support
Rated 4 out of 5 stars
Let there be multi colored lights...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a bit to connect but once done they work great. Very fun but I feel like these things could make me lazy.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for leaving us a review we hope your new lights are making your life easier. Thanks for being the best part of C by GE.
Rated 5 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these so that I can control my lights from anywhere inside the house and while away from the house. Sometimes the system dies go down and that can be frustrating
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Color Changing - Full Color
I would recommend this to a friendRated 5 out of 5 stars
It’s party time
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can control with your Google home. I love these bulbs cause you can control, set timers, and on and off settings.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for sharing your experience, Dyson! We are happy to hear that you are enjoying our app and its features. In the future, we hope to continue providing you with exceptional smart home experiences moving forward! - Cync Support