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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the color-changing capabilities and ease of use of the A19 Smart LED Light Bulbs. Many find the setup process simple and appreciate the reasonable price. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,213 reviews
  • Rated 5 out of 5 stars

    good :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, cool lighting options, and easy to connect to google home

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking time out of your day to leave a positive review! We are thrilled to hear that you had an overall seamless experience getting your devices connected to Google Home. We hope you continue to enjoy the colorful benefits of smart home lighting. -Cync Support

  • Rated 3 out of 5 stars

    Bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like the bulbs aren’t as bright as a regular light bulb also you have to pay to use them in the app

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Alejandro- this certainly doesn't sound right. The Cync Application is free. Please feel free to reach out to our Support Team by calling 1-844-302-2943. A technician would be more than happy to assist in helping you download the correct application and troubleshoot regarding the light's brightness. -Cync Support

  • Rated 5 out of 5 stars

    Great Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact they can be operated from your smart device or from app.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are so glad to hear that you are enjoying the convenience of smart home lighting with Cync. Thank you for taking the time to leave a review! -Cync Support

  • Rated 5 out of 5 stars

    Alexa, turn on bedroom light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them! Thanks Alexa & Best Buy! Too Geeked! (HAPPY)

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Tracy, we are thrilled to hear that you are enjoying your new Cync smart bulbs with Alexa! We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review. -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy these again. I can not get these to reconnect to my wifi after I upgraded my system. It will no longer connect to any of my smart home systems that it was originally compatible with. I have to login to my phone to turn on the lights or adjust the settings. Definitely not doing the job I purchased them for.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are sorry to hear that! Our lights and plugs require a 2.4ghz wifi network to connect and use. These devices will not connect to 5g networks and if you have a mesh blended network then you will need to disable 5g momentarily to connect and then re-enable 5g. Feel free to reach out at 1-844-302-2943 if you need assistance with this. -Cync Support Team

  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves these. She can use them from her smart phone..

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your experience with us! We are glad to hear that your family is enjoying your Cync Light Bulbs. -Cync Support

  • Rated 5 out of 5 stars

    Great bulbs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great smart bulbs from a reliable and well known brand. You can’t go wrong with these.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the kind words! We greatly appreciate you allowing Cync to be your choice for smart home products. -Cync Support Team

  • Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid LOVES these lights. We purchased more for all of the lamps in our home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello Theo, we are thrilled to hear that 'Cync' is making a positive impact on the next generation. Thank you for sharing the gift of fun and color that our Direct Connect Smart Bulbs have to offer. -Cync Support

  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great products. i use these in a few rooms in my home and love them.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello, Todd! Thank you for taking the time to post your review! We are thrilled to know that you've been enjoying our smart bulbs. We hope to continue this trend in the future and provide you with exceptional experiences! - Cync Support

  • Rated 5 out of 5 stars

    ??? title for what!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights are fun to have and add a special charm to my living room

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your thoughts, Joan! We are happy to hear that you've been enjoying our products! We hope to be able to continue providing you with exceptional experiences and exceed your expectations in the future! - Cync Support

  • Rated 5 out of 5 stars

    Great Bulbs!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high end product that functions well and is great for what I need it for. I am very happy with the purchase!!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      What a great review! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Rated 5 out of 5 stars

    Easy to use direct connect LED lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun Christmas gift for my kids. Of course, not the best on the eyes when they change the color.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate you taking the time to leave this review. Our Team is happy we are making an impact on the next generation, and we're glad the kiddos love our lights! We thank you for choosing Cync! -Cync Support Team

  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are the best kinda hard to set up its picky with the wifi other than that they work amazingly

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for taking the time to leave a review! Glad you were eventually able to get them setup and working. Feel free to reach out to us at 1-844-302-2943 if you need assistance. -Cync Support Team

  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are the best kinda hard to set up its picky with the wifi other than that they work amazingly

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for sharing your thoughts and experiences. We greatly appreciate you taking the time to leave a review and we hope you enjoy. -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Perfect addition for smart home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these light bulbs! You can change them to whatever color you would like! We use them in my sons nursery so that when we have a night diaper change he doesn’t get fully woken up. They work great and I love using them with my google!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for leaving your feedback, Katt! We are happy to hear that you've had a positive experience with our light bulbs, and we hope to continue to provide you with satisfying products in the future. - Cync Support

  • Rated 5 out of 5 stars

    Great Smart-Bulbs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. App could use a better interface.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      John, thank you for leaving this review for Cync Smart Full Color Direct Connect Light Bulbs. We appreciate your thoughts on improving the Cync app interface and we have passed your feedback along to our Development Team. We use suggestions like yours to make the Cync app better with every update! -Cync Support

  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Used these for my driveway lights that are pretty protected from the elements.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are glad to hear that you are enjoying your Smart Lights! Thank you for choosing Cync. -Cync Support Team

  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good light bulb. Makes the bedroom pretty and love the value of bulb

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello, Mich! Thank you for sharing your experience! We are happy to hear that you enjoy your new smart bulb, and we hope to be able to continue to provide you with satisfying products! - Cync Support

  • Rated 5 out of 5 stars

    Jordan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had others of these in the past and bought more cause I love the smart bulbs for around my house.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear Jordan! We definitely appreciate you allowing us to be a part of your smart home venture with our products. Thank you for your review! -Cync Support Team

  • Rated 5 out of 5 stars

    Great lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. The app is easy to use but also integrate with Alexa easily for voice control.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for your review! We are happy to hear that you have included us in your Smart Home Venture. - Cync Support Team