4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the color-changing capabilities and ease of use of the A19 Smart LED Light Bulbs. Many find the setup process simple and appreciate the reasonable price. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,213 reviews
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs are great, the app is great.. best thing to use to light up a room

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      The Cync Support Team is pleased to hear about this wonderful experience that you have had with our app and devices. We appreciate you coming to this page and leaving this review. Thank you for allowing us the opportunity to enhance your space and make a positive impact! -Cync Support Team

  • Rated 5 out of 5 stars

    Smart color bulbs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart home product. Bulbs are a good addtion to a smart home

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be a smart home solution for your smart home ecosystem! Thank you for taking the time to leave a review! -Cync Support Team

  • Rated 5 out of 5 stars

    Pretty colors.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some colors not very bright even set full. Other than that...fun!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      User feedback is important to us and it helps us gain a sense of the needs of our customers. Thank you for sharing your thoughts and feedback it has been shared with our development team. -Cync Support

  • Rated 5 out of 5 stars

    Great lights - great price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used several brands of smart lights including Philips Hue. These are the best.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are elated to hear this positive feedback. Thank you for choosing Cync! -Cync Support Team

  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a Christmas gift. My nieces loved it. Worthy

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the positive review, Jose! We are happy to hear that your nieces enjoyed using our smart bulbs. We hope to continue to satisfy your smart home needs for as long as you use our products! - Cync Support

  • Rated 5 out of 5 stars

    Yeah

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for acid and mushrooms or just a big b load and goin to sleep at nigbt or not at nigbt

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you found our products useful and thank you so much for taking the time to share your experiences Budlover69! -Cync Support Team

  • Rated 5 out of 5 stars

    the best

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great , easy to install and does not need a hub, just set up with alexa or google home

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had a seamless experience getting your lights setup with our new app. Thank you for your review! -Cync Support Team

  • Rated 5 out of 5 stars

    Let Google do the work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Connect with Google and no more worries about getting up to turn on.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review! We are happy to hear that you are enjoying being able to control your devices from any where in your home. - Cync Support Team

  • Rated 5 out of 5 stars

    Good night bulb

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install not as bright as others though It works with Alexa and it connects super fast!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had a seamless experience getting your lights setup with our new app. Thank you for your review! -Cync Support Team

  • Rated 5 out of 5 stars

    Light bulbs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The direct connect ability does make it easier to set it up with your Google home options in your home

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you enjoy the alternative to bluetooth connection with our direct connect light bulbs! Thank you for taking time out of your busy day to leave a review. -C by GE Support

  • Rated 5 out of 5 stars

    Love tge lighting

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love them, the room is so much more cozy and inviting

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your experience with us! We appreciate hearing that our lights have helped brighten your room. -Cync Support

  • Rated 5 out of 5 stars

    Great lights

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These C by GE Full Color Direct Connect Light Bulbs work great and you don’t need a hub. I recommend it.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad to hear you are enjoying the Direct Connect lighting option. Thank you for leaving us a review! -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Smart bulb.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant connect to the smart bulbs if you aren't at home. It supposed to be controlled from anywhere, but it does not work. Dont buy it

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello, our Direct Connect Smart devices are compatible with out of home control. If this has not been your experience we would like to speak with you directly to resolve this. Factors including a disruption in Wi-Fi or devices not on the latest firmware can effect this. We strongly encourage you to reach out to us at 1-844-302-2943. -Cync Support

  • Rated 5 out of 5 stars

    Great lights

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lights, easy to use app, create your own scene

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the positive review, Chuck! We are happy to hear that you've been satisfied with our lights. We hope that we can continue to exceed expectations and provide you with more positive experiences moving forward! - Cync Support

  • Rated 3 out of 5 stars

    Good if always using the app.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these lights for my kids for Christmas. They were super excited and they still enjoy them. My issue is you can ONLY control them through the app. I have Phillips Hue bulbs for the rest of the house and LOVE those.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Jacq, these direct connect lights when connected to the C by GE app can be voice controlled through other apps such as Alexa and Google Home if you have a smart speaker. Feel free to contact us at 1-844-302-2943 or help@cbyge.com if you need more info. -C by GE Support

  • Rated 1 out of 5 stars

    Dont work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working try resetting but still not working goigle have the wirse customer service. With i bought amazon atkeast they refund you. Dont but get amazin lroducts.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We deeply apologize for any frustration that you have experienced. A member of our team would love to get in touch with you to identify and resolve the issue with your Full Color Direct Connect Light Bulbs. We can be reached directly by calling 1-844-302-2943. In the meantime, feel free to visit our website for more information at cyncsupport.gelighting.com/s/article/light-bulb-faq -Cync Support

  • Rated 5 out of 5 stars

    Excellent Product!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! It’s excellent! Works great! Bought as a gift and they loved it!

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review! We are so happy to hear that they have been enjoying our Smart Bulb! - Cync Support Team

  • Rated 5 out of 5 stars

    Beautiful colors

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. My boys loved these as their gift for the holidays. A must buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lights

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my lights and the new light show it gives my master bedroom

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you so much for your kind review. We are thrilled to hear of the enjoyable experiences you've had with your lights so far. Thank you for allowing Cync to be a choice for your smart home. -Cync Support Team

  • Rated 5 out of 5 stars

    Kash**

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart lights work as expected. The dedicated app is neat also.

    I would recommend this to a friend