Customer Ratings & Reviews
- Model:
- 93128965
- |
- SKU:
- 6425906
Customer reviews
Rating 4.3 out of 5 stars with 1932 reviews
(1,932 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the A19 Smart LED Light Bulbs (4 Pack) for their ease of use and adjustable brightness. Many find the price excellent and appreciate the overall performance and compatibility with Google Home devices. However, some customers have noted connectivity issues and expressed that the app could be improved. Despite these concerns, the bulbs are generally considered simple to set up and offer voice control functionality, including Alexa compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up with the app. Can be controlled with smart speakers. I've had no issues since these were my installed.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank for sharing your experience! We are happy it was a simple set up and appreciate you choosing C by GE. - C by GE Support
Rated 4 out of 5 stars
Good bulbs, but bad app
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good bulbs but the Cync app for your softphone sucks. Do yourself a favor and use something like Google Home to control these. I had no end of trouble getting schedules to work reliably with the Cync app. Some nights they'd work fine, then occasionally they wouldn't. I started using these bulbs with Google Home and they are way, way more consistent in their scheduling. I'll vote "ease of use" down because of that Cync app. Even if it worked perfectly it is still a bear to set up schedules. They try to make the options and process streamlined so anyone can do it... but in the process, it's just more convoluted. Maybe by the time you read this they'll have improved the app.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to share this review of your experience. A member from our team would be really appreciative of the opportunity to assist you. This is not the expected behavior of our application and we would be happy to get this resolved. Please contact 1-844-302-2943 to speak with an Agent. -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great gift, easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have another set of the same brand that do full color changing and wanted to give the dimming white ones to my parents. They love them! I showed my mom how to set up one and she basically did the rest on her own. Super easy! They like that they can control them separately or together when you put them in groups by room. They also love that they can schedule them to come on as well. Definitely a great purchase for them.
I would recommend this to a friend - Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These smart light bulbs from GE have been great! They give off a nice soft white light and are a snap to set up.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate your positive review and for choosing C by GE! - C by GE Support
- Pros mentioned:Brightness
Rated 4 out of 5 stars
Yellow Light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product who like a yellow light. I thought I can change the color of this light but I was wrong. You can dim this light can control this light from anywhere. I will not recommend this to anyone who doesn't like yellow light.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Gautam, we also sell some that change different colors as well as different shades of white. They are called tunable white light bulbs. If that's something that would interest you. -C by GE Support
- Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
Great for dining room fixture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty easy to set up and use with Alexa. Love that they can be dimmed as they are all in the dining room
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to be considered for your smart home venture and needs! Thank you for your review! -C by GE Support
- Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
Lori
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my google. Just tell it to turn on the lights and they come on. Dim feature is wonderful.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the review Lori! We're happy to hear you are enjoying the benefits of your new smart lights. Welcome to the GE family. -C by GE Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Simple setup smart lights
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple setup within Google smart home application, lights are plenty bright while being cost and eco-friendly.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for allowing C by GE to be your choice for your smart home lighting needs. - C by GE Support
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good smart lights, the quality is good. It works perfect with your smartphone.
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .We are grateful that you took the time to share your experience for the community to consider. Thank you for allowing Cync to be your smart home choice! -Cync Support Team
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
GE Cync Smart Connect Light Bulbs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works well after figuring out what apps to do in what order. Our family of 3 all may control the lights now!!!
I would recommend this to a friendBrand response from Cync Support
Posted .Thanks for taking the time to share your experience with Cync Direct Connect Light Bulbs! We're glad to hear you and your family are enjoying them. If you have any questions, please feel free to contact us at 1-844-302-2943. We'd be glad to help! -Cync Support
- Pros mentioned:Compatibility, Overall performance
Rated 5 out of 5 stars
G.E. Smart bulbs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality product value efficient works good with 2nd generation smart Google nest mini
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking time to leave us your feedback we really do appreciate it! We are happy to hear that you have allowed us to be a part of your Google Home ecosystem. – Cync Support Team
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Nice bulbs, easy use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were relatively easy to set up. Downloaded the app, connected to the bulbs, and then was able to link to Nest/Google Home to enable telling Google to turn on lights in those rooms. One bulb I did have to go through the reset process to connect, but it connected after doing so.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Tthanks for taking your time in writing this review we appreciate it. Glad to see that you had a fast and simple install. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com
- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Inexpensive, good quality, easy set-up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely easy to set up for the app these come with or on the Alexa app. A great value for their price.
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Jake, thank you for the kind review! We appreciate you allowing us to be your choice for making your home a smart home with our products. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good price (on sale) and easiest setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time using smart lights and these were very easy to set up with the app. I had no issues when I first set all of them up. Very convenient! However, I do have an issue with the scheduled lighting. Every day at 4:00 AM, all the lights turn off but I never automated that. Not sure why this happens. Sometimes I'm still working which is a minor inconvenience. I did get this on sale so I would recommend waiting until these are on sale again.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Candy, thank you for choosing GE for your smart home needs. To fix the automation issue you are having, please try adding the lights to a new room group in the C by GE app. This should resolve the automation issue you are experiencing. Please contact us at 1-844-302-2943 or help@cbyge.com if you still need assistance. -C by GE Support
- Pros mentioned:Price
Rated 4 out of 5 stars
Good but not Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bulbs work well and were a great price. I tried them out because there was a good promotion going. I purchased the C by GE Smart Plug also just to act as a bridge and make the bulbs work with Alexa. If they were Homekit compatible I would definitely give them 5 stars.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the time you took to leave us a review. I will mention HomeKit to our development team for our Direct Connect lights. Our bluetooth lights work with homekit but with a C-Reach as a hub device instead of the smart plug. Feel free to contact us at 1-844-302-2943 or help@cbyge.com if you need more info. -C by GE Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Good Product for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. The C by GE was somewhat intuitive to use. Integration with Google Home was seamless. The lights are really bright which I like; lit up my hallway. I also like the automation feature. I hardly ever have to use the switch to put n my lights by sunset and by morning when the sun rises, the light are already off. Got this at a very good price for being an Elite member which was another plus. This was a best buy overall (no pun intended) :)
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are glad to hear that you have had an overall easy and smooth experience with getting set up with your new lights. Thank you for taking the time out of your day to leave us a review. We greatly appreciate it and hope you continue to enjoy them.
- Pros mentioned:Brightness, Compatibility
Rated 5 out of 5 stars
GE smart home products are amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bulbs have dimming ability as well as compatibility with Alexa enabled devices! Love them!!
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to share your experiences with us and for leaving a review! Glad we could be a part of your smart home venture. -Cync Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Should be as promised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered and delivered at a great price and on time. Have not had a chance to set up but expect it to be simple and easy. Will repost if not as expected
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Hello - Thank you for taking the time to leave us this review! We are elated that you decided to choose our Direct Connect Soft White A19 Bulbs. If you have any questions, or need any assistance, please do not hesitate to give us a call at 1-844-302-2943 and a member of our support team will gladly assist. -Cync Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Pretty Good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent for the price. Very easy to setup. Connect with App and Google Home very easily.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you had a seamless experience getting your lights setup with our new app. Thank you for your review! -Cync Support Team
- Pros mentioned:Brightness
Rated 3 out of 5 stars
I recommend setting up via the C by GE app
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Nov 2020. Review as of Feb 2021. I set it up directly with Google Home. It's been working well up until this month, when Google Home started having trouble communicating with these lights. Frustrated, I removed the lights from Google home, and then reset the lights using the following procedure. With the lights off for at least 5 sec, begin this cycling process: on-for-8 seconds, off-for-2 seconds. Repeat that cycling FOUR more times (total 5x), then turn on. This last "on" will cause the light to blink 3x, indicating successful reset. Then I set them up using the C by GE app, and I updated the lights' firmware. I linked the C by GE service as a middleman to Google Home. I think it works better this way, in case anyone had the same issues as me.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hey Miguelito, thank you for the recommendation it is often best to be used in C by GE and then just link the accounts together. If you run into any problems feel free to reach out as well at 1-844-302-2943. -C by GE Support







