Customer Ratings & Reviews
- Model:
- 93128965
- |
- SKU:
- 6425906
Customer reviews
Rating 4.3 out of 5 stars with 1930 reviews
(1,930 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the ease of use, brightness adjustability, and affordability of the A19 Smart LED Light Bulbs. Many appreciate the compatibility with smart home devices like Google Home and Alexa, as well as the straightforward setup process. However, some users experienced connectivity issues and found the accompanying app less than satisfactory. Overall, the positive feedback on ease of use and price outweighs the negative comments regarding the app and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 4 out of 5 stars
Definitely recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product but can't give five starts as you have to do each bulb individually and put in your wifi password each time... also can't copy paste. Other than that annoying fact really good product for the price.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .C by GE appreciates your honest feedback and is looking forward to saving you time and energy!
- Pros mentioned:Brightness
Rated 4 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product, produces a good variety if light. Pairing these isnt the easiest compared to other brands. Once they are paired though Alexa works them flawlessly.
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for the honest feedback and we regret any issues or hiccups experienced getting your lights integrated with your Alexa. Your feedback is important to us and will be shared with our development team for future improvement. -Cync Support Team
- Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good brightness and light temperature control and easy to install
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hey Duraid, thank you so much for leaving us a review! Glad to hear you had an overall easy installation and setup. Hope you enjoy!
- Pros mentioned:Ease of use, Setup
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Easy to use, Easy set up. Got them for the whole house
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love to hear that Domin! Thank you for choosing C by GE for your smart home needs. -C by GE Support
Rated 4 out of 5 stars
Good Value - Good Lights - Great Integration
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, I'm very happy with these light bulbs. Integration with Google Home couldn't be easier. With or without the C by GE app, you can add these lights to your smart home in minutes. One of two issues I have with the bulbs is that I'm not a huge fan of the color temp...but that's more a me problem than a product problem. I am still very happy with them overall. The other issue I have is something you might never have to deal with...resetting the bulbs. With many other smart lights, the process is a simple off, on, off, on, sequence...The C by GE light reset sequence is much more involved...and not the easiest to find online. Overall, I'd give these a 4.5 out of 5 stars, but 1/2 stars aren't allowed.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the review! We appreciate the time you took and feedback always helps us in developing are products and making them better. We do have other light options that are bright like our full color and tunable white lights which produce more lumens. Hope this information is helpful and welcome to the GE family. -C by GE Support
- Pros mentioned:Compatibility
Rated 4 out of 5 stars
Works great with Google
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bulbs seem dimmer than an ordinary 800-Lumens LED bulb — not quite sure why. Love that they work with Google though. Got them on sale so I can’t complain. Would recommend!
I would recommend this to a friendBrand response from Cync Support Team
Posted .We appreciate you taking the time to leave us this review! Thank you for including us into your Google Home Ecosystem. - Cync Support Team
- Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
easy to connect. works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect to the app and you can dim the lights too.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the great review Will! Welcome to the GE family. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome lights controllable by iPhone...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome. Use them in my mancave that’s in the basement. The one light switch is far down the hall, so controlling the lights while gaming is easy with these lights. Caught then on an awesome sale that makes them definitely worth it. No issues. Only weird thing is updating them via wifi. 2020 stuff....updating light bulbs via wifi.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there, Icec01d. We are excited to hear you are enjoying your lights in your gaming room! We are happy to save you time and money. - C by GE Support
Rated 4 out of 5 stars
Great bulbs for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these on sale, so for the price they have been great so far. Setting them up was fairly easy with the C by GE app, being able to control them over WiFi over bluetooth is a nice option to have as well. Reliability wise, there have been some with GE's API so on some occasions I was unable to control them over WiFi, or when I was able to, there was a horrendous amount of lag, luckily the option to control them over bluetooth is always there so it wasn't a huge deal. When everything is working well, the bulbs respond quickly to being switched on and off or dimmed which is great. I've yet to have the bulbs actually lose connection from my router so overlooking the API issue, everything has been working quite smoothly.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate you taking the time to share your experiences and thoughts. We are always looking for ways to improve and your feedback allows us to do just that. Let us know if there's anything we need to get resolved for you in the future at 1-844-302-2943. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and is easy to control via google home.
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Hello George - We appreciate you for taking the time out of your busy day to leave this awesome review! We are happy to hear that you have been enjoying all of the customization that our Direct Connect Soft White A19 Bulbs offer. Thank you for letting us know about your fantastic experience with our products! -Cync Support
- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Great Deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value for the 4 pack for 16. easy setup and easy to use.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you had an easy setup there Jonr28 we hope you enjoy your new lights!
- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Great deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light bulbs. Very easy to connect and great price.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Nice lightbulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect lightbulbs for my living room lamps in my home
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Hello - Thank you for taking the time out of your busy day to leave us this fantastic review! We appreciate you sharing your experience with our Direct Connect Soft White A19 Bulbs. We are thrilled to hear that our smart lighting has made a positive impact on your space! -Cync Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Great light bulbs, lots of light.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally getting with the times and purchased these so I could have all my lights automated. These bulbs can be operated by your smart phone with the GE app to turn on/off, adjust brightness, however if you want to have voice commands you will need some sort of hub, the GE switch had horrible reviews so I decide to go with the Google Home Mini.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Jason, thank you for sharing your experiences with our product. We hope you enjoy them and thanks for choosing C by GE for your smart home needs. - C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, love the customization of it! We have it hooked up to our Google Home and connecting the two was super easy.
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Josh, thank you for taking time out of your busy day to leave us this review. We appreciate hearing that your Cync Light Bulbs were easy to connect to Google Home! -Cync Support
- Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
Love them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and bright! No hassle and it took 5 minutes
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
It's good when connected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to connect but had an issue with it loosing its connection. As of now it's working.
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
No, I would not recommend this to a friend - Pros mentioned:Brightness
Rated 5 out of 5 stars
Cool tech
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these bulbs. They can be super bright or super dim. I got them on sale for $9.99 and I think they're a steal for that price. I like being able to control them with my phone or Amazon echo. Great experience and great product. Keep in mind that they don't work on 5 ghz wifi networks.
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .We love Cync users like yourself, who take the time to share their experience. Our team is thankful you have given our brand a try; and even more so that you are satisfied with our bulbs! -Cync Support Team
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Temperamentally glitchy connection
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it will connect and sometimes it takes 3tries. When it is connected it’s great but really inconvenient when it won’t connect. I used to have it on my google device thing(forget what it’s called) but took it off because the google device started getting annoying and I had to reboot it almost everytime. I downloaded the Cync app and that was better but still had connection outages every once in a while but usually after 3 tries it would connect.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Jane. Devices that are unable to be located in the Cync App can be resolved by performing a factory reset. To find out more on how to reset your device, please visit our FAQ page, here cyncsupport.gelighting.com/s/article/factory-reset-your-device. If your device is having difficulty connecting/ maintaining a connection to your Wi-Fi network we would be more than glad to assist. A qualified technician can be reached by calling 1-844-302-2943. Based on the information provided we can recommend a few things. 1. Please ensure the Cync App is up to date in the app store. 2. Try clearing the cache on your mobile device. 3. Ensure you are not turning the fixture off at the source. We look forward to resolving this for you! -Cync Support Team
- Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
Fun and convenient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice light quality and very easy to use with the nest.
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friend