Customer Ratings & Reviews
- Model:
- 93128965
- |
- SKU:
- 6425906
Customer reviews
Rating 4.3 out of 5 stars with 1930 reviews
(1,930 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the ease of use, brightness adjustability, and affordability of the A19 Smart LED Light Bulbs. Many appreciate the compatibility with smart home devices like Google Home and Alexa, as well as the straightforward setup process. However, some users experienced connectivity issues and found the accompanying app less than satisfactory. Overall, the positive feedback on ease of use and price outweighs the negative comments regarding the app and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and install. App is ok, but I use my google home app typically over their app. Color is fine and adds plenty of light to the room
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That is awesome to hear! Glad you had such a positive and seamless experience getting your lights setup with our new app. We appreciate you taking the time to share your personal experiences with us. -Cync Support Team
- Pros mentioned:Brightness
Rated 4 out of 5 stars
Hey Google
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they connect these come in handy, great for in the late night runs to the bathroom.
I would recommend this to a friendBrand response from Cync Support
Posted .Lashanda, thank you for reviewing our lights! We are so glad to hear that they have been helpful to you. -Cync Support
Rated 4 out of 5 stars
Seems good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift for Christmas when it was on sale. My brother who is into smart homes seems to enjoy it. I like that it pairs with Alexa and google home.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi thanks for the review we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com we’ll be more than happy to assist.
- Pros mentioned:BrightnessCons mentioned:Connectivity
Rated 3 out of 5 stars
Good Purchase for the Price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light is bright but had some connectivity issues of it not turning on through the app
I would recommend this to a friend - Pros mentioned:Brightness
Rated 4 out of 5 stars
Convenience of remote control
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulbs are good. Soft white bulbs, although I would have liked to see GE offer daylight bulbs. Took under 3 mins to setup each bulb. One of them took longer.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for sharing your experiences with us. We appreciate your review and hope you enjoy your new smart home lighting! - C by GE Support
- Cons mentioned:Connectivity
Rated 5 out of 5 stars
Better than the non direct connect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had originally started switching bulbs in my home a year ago to smart bulbs. I started with the GE non direct connect bulbs. That was a mistake. I’ve since switched to the direct connect bulbs and it’s a much better experience. Would definitely recommend.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking time out of your busy day to leave a review MikeP! We greatly appreciate it and thank you for allowing us to be a part of your smart home venture. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to start up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love just telling Alexa to hurn on the lights! Especially when my hands are full!
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Cinderellalisa, we are grateful to be able to provide smart home products that add convenience to your life. Thank you for taking the time to leave a review! -Cync Support
- Pros mentioned:Brightness
Rated 3 out of 5 stars
Works intermittently for outdoor application
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for covered patio for about a week then lost WiFi connection. Now connects to WiF intermittently. Called GE CYNC they said this happens with outdoor use since WiFi signal not as strong as indoor. They suggested get GE smart indoor wall switch instead for outdoor use. Indoor use OK no problems. Recommend for indoor application only.
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .We are very sorry to hear this of your experience. Our devices have a maximum range of 40 feet. If your device is within this range and the issue has persisted we would like to speak with you. Please reach out to us directly by calling 1-844-302-2943. -Cync Support
- Pros mentioned:Setup
Rated 4 out of 5 stars
Complicated setup, otherwise great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are harder to set up than the Sengled brand. It was the most work I've ever put into changing a light bulb. But after they are set up they're great
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Daniel, thank you for the honest feedback! Glad to hear you were eventually able to get them set up. Should you need any assistance from us please don't hesitate to reach out at 1-844-302-2943 or help@cbyge.com. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great buy on bundle deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked these up on special bundle email for a great price, easy to setup and control. Changing the whole house to these bulbs. There not the brightest but I have bright led ceiling fans too. Try using a single bulb for your application before getting this awesome 4 pack.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello. Thank you so much for taking the time to share your experience. We are happy to have you apart of the C by GE family!
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Good buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy. Works as expected and is great for our dog when we leave the house. The only drawback is the connectivity with the app that it takes a while.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the review and the feedback. Hope you and your dog enjoy your new smart lights! - C by GE Support
- Pros mentioned:Brightness, Ease of use
Rated 3 out of 5 stars
very easy to connect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to connect to Alexa and works very bright
I would recommend this to a friendBrand response from Cync Support
Posted .Hello diddy, we are thrilled to hear that you had a seamless connection experience with your Alexa device. We love hearing from our customer and thank you for taking the time to share your experience. -Cync Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Work well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on sale, otherwise they aren't worth the price. I use them with a Google home, had some trouble connecting them the the c by ge app at first, took a few tries but eventually got it. Once I got them connected they work seamlessly. Nice color of light.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Great light bulbs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price for a great light bulb and works with google assistant, bought it when it was on sale with buying a Lenovo clock, after i got them , i purchased 4 more sets to complete my whole home, the clock works great as speakers to put all over your home.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you were able to get these at a deal! Thank you for the review. If there is anything you need us to look at you can reach us at 1-844-302-2943. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great with automation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bulbs are very easy to use as all you need to do is unscrew your old lightbulb and screw this one in, connect them to the ge app and you’ll have them up and running. I connected them to my Alexa and these make things a lot easier just having to say lights on.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Smart bulbs cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These connect most of the time, it is sometimes frustrating but will usually correct themselves and work after a few times or being manually reset.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We apologize for the connection issues you faced with the app. If you are on android try clearing app cache followed by a restart can help clear up connection issues. Feel free to reach out directly if you need any assistance at 1-844-302-2943 or help@cbyge.com. -C by GE Support
- Pros mentioned:SetupCons mentioned:Connectivity
Rated 3 out of 5 stars
Randomly logs out app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick setup but app randomly logs you out disconnecting lights from smart speakers until you log back in.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the feedback! I'm forwarding this information to my development team so we can find a fix. If you need any assistance, please contact us at 1-844-302-2943 or help@cbyge.com. -C by GE Support
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great smart bulbs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy to connect to my Echo Dot! Just a voice command and it will turn on, off, dim, brighten, turn on at a certain percentage. Love it!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hey Deb, we are happy to hear that you are enjoying the many possibilities and flexibility of your new smart lights. Thanks for your review it helps us a lot! - C by GE Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
GE Soft White Direct Connect Smart LED Bulbs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get these light bulbs for $0 with my rewards. Needed light bulbs anyway, but note that these are Smart Bulbs which are expensive as a starter investment. I really don't need Smart Bulbs, although I am pleased with the light that is provided.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you were able to get these at a deal! Thank you for the review. If there is anything you need us to look at you can reach us at 1-844-302-2943. -C by GE Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Great, inexpensive entry level smart bulbs!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once hooked up, these things rock!! Very bright, easily connected to Alexa and now I have my whole basement automated with voice commands! Able to dim, change colors (with the other style bulbs), turn half the lights off, others on, etc.....bought more already!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Dean, we sincerely appreciate you taking the time to leave us a review and for sharing your experiences. We hope you continue to enjoy them!






