Customer Ratings & Reviews
- Model:
- 93128965
- |
- SKU:
- 6425906
Customer reviews
Rating 4.3 out of 5 stars with 1930 reviews
(1,930 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the ease of use, brightness adjustability, and affordability of the A19 Smart LED Light Bulbs. Many appreciate the compatibility with smart home devices like Google Home and Alexa, as well as the straightforward setup process. However, some users experienced connectivity issues and found the accompanying app less than satisfactory. Overall, the positive feedback on ease of use and price outweighs the negative comments regarding the app and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Compatibility
Rated 4 out of 5 stars
C by GE bulbs grouping
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine with Google. C by Ge app was not able to group bulbs. You have to do it in Google Home app. Did not work with Alexa.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We apologize for the connection issues you faced with the app. If you are on android try clearing app cache followed by a restart can help clear up connection issues. Feel free to reach out directly if you need any assistance at 1-844-302-2943 or help@cbyge.com. -C by GE Support
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for what i was looking for, no complaints
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for sharing your experience with us! We are pleased to hear that you are enjoying your new Cync Direct Connect Smart Bulbs. -Cync Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love these bulbs!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these were super quick to install, app easy to install, no problems. The lights are dimmable and work great! Very happy with this purchase. I will be buying more throughout the home.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you had an overall easy experience getting everything setup. Thank you for taking the time to leave a review. - C by GE Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
No regrets!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lights and how we control them sure have come a long way! I love controlling the lights using the app and also being able to control how dim or bright I need the lights. I would definitely recommend these lights, you will not regret it!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
C by GE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great if you don’t have a google device just add the app. These LED bulbs are easy to set up with Google Home. And it’s nice to be able to be able to remotely or voice activate my bedside lamps, without having to enter a dark room.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love hearing how our products have made your life easier! Thanks for taking the time to leave us a review. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very easy to use
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and program Timer Vs Sengled Bluetooth I just purchase new one for Christmas
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .We are grateful to be a part of your holidays! Thank you for choosing Cync as your brand for your smart home holiday needs. -Cync Support
Rated 4 out of 5 stars
Avoiding the stairs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works with Alexa...ever leave the basement lights on....with this no trudging down to turn off lights. Everyone happy.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to share your experiences with us and for leaving a review! Glad we could be a part of your smart home venture. -Cync Support Team
Rated 5 out of 5 stars
Great WiFi bulbs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these bulbs. They last for years! I’m still using ones I purchased back in 2018. It’s 2025 now.
I would recommend this to a friend- Cons mentioned:App
Rated 4 out of 5 stars
Good products, but app needs some work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good lights that work well, only issue is the app, it signs you off all the time and has difficulty connecting to lights at times.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Amit, thank you for taking the time to leave us a review. If you are on android try clearing android app cache followed by a phone or device restart. This can sometimes clear up those issues also make sure it is signed into one device at a time per account. You can also contact us at 1-844-302-2943 or [email protected]. - C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Kim’s smart light bulbs
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very handy dandy you can cut lights on and off from anywhere and anytime. Great for keeping burgers from knowing if you’re gone or home or out of town I love, love, live these they were priced to steal .
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love hearing how useful our lights are for your smart home needs. Thank you for taking the time to share your experiences! -Cync Support Team
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Great value
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome! No complaints whatsoever. Super bright and easy to use! My wife uses these for her plants and she couldn’t be happier. It also helps that we got them on a great deal. 5/5 would recommend to a friend!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thats great to hear! We appreciate you allowing us to be a part of your smart home venture with our products. Thank you for your review! -Cync Support Team
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Great for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are great light bulbs, though they tend to lose connection at times. On the google home app you have to reboot it at times.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Garcia we appreciate you taking the time to leave a review. If you run into any more of those connection issues please let us know at 1-844-302-2943 so we can get it up and running for you. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
RECOMMEND
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SO FAR SO GOOD, EASY TO INSTALL , NO GLITCHES, WORK GREAT
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to know that the GE - Cync Direct Connect Light Bulbs are working well for your space. We greatly appreciate the five-star review. Please contact us at 1-844-302-2943 if you have any questions or need assistance. All the best! -Cync Support
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Having some issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Was working well but now will turn on a few seconds after I use the app, Alexa or Google to turn off.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to hear that you are enjoying the many possibilities to smart home lighting. Thank you for your review! -C by GE Support
Rated 4 out of 5 stars
Good low-cost smart light bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good buy that I found on sale. Decided to get them for some lamps in my rooms. I was able to set up 3 out of the 4 with no problem but eventually was able to get them up and working. It took way longer than expected. But I love that I can name each bulb and control the brighter using the app and Alexa. Or I can simply turn them all the light on or off. Would have given it 5 stars but the setup took longer than it needed. Overall, I'm happy with this purchase and would buy for my other lamps.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Sorry that the setup was not in a timely manner. Glad you were able to get everything setup though. If you have any issues please reach out at 1-844-302-2943. Thank you for your review! -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
great price on sale
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had few problems with them. They connected to Google Home without a hub that is required by other similar products. However, to do firmware updates you still have to connect via the GE app. At the sale price they were a no brainer.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for your review. It really helps us out and thank you for choosing C by GE for your smart home needs. -C by GE Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Control lights from your phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I can control the lights with my phone from any room I’m at. The only concern I have is if you have weak wifi, it might not work all the time for you. Other than that, love that I can control how bright the light is.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking the time to leave us a review Jess! We are happy to hear you are enjoying the convenience of your new smart home lights. Welcome to the GE family. -C by GE Support
- Cons mentioned:App
Rated 4 out of 5 stars
Good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great! However, it gets a little complicated when adding to Google Home app and get it synchronized with My CGE app.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support
- Pros mentioned:Brightness
Rated 4 out of 5 stars
Worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that I can dim down the lighting. It's great for a gift idea. Never unlinkes with my alexa devices unlike the wemo plugs.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Kayla thanks so much for taking the time to leave a review. We are glad that you are enjoying the versatility of our lights!
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Extra bright
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With this bulb switch is in my hand. I can control the lights from anywhere and I like its dimmable features because sometimes I just need the low light so I adjust it within my fingertips. And also the light has extra brightness.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support






