Customer Ratings & Reviews
- Model:
- 93128965
- |
- SKU:
- 6425906
Customer reviews
Rating 4.3 out of 5 stars with 1930 reviews
(1,930 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the ease of use, brightness adjustability, and affordability of the A19 Smart LED Light Bulbs. Many appreciate the compatibility with smart home devices like Google Home and Alexa, as well as the straightforward setup process. However, some users experienced connectivity issues and found the accompanying app less than satisfactory. Overall, the positive feedback on ease of use and price outweighs the negative comments regarding the app and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well with The google Home app, I would suggest marking each as to where you put them.
I would recommend this to a friendBrand response from Cync Support Team
Posted .Thank you for taking the time to share your thoughts and suggestions. We certainly appreciate your review! -Cync Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to set up. Easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a Lenovo essential smart alarm clock, and these bulbs were part of a bundle deal. They were fairly easy to set up and a make life a little easier. I recommend them to anyone looking for smart bulbs.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for your recommendation Carly! We greatly appreciate you taking the time to leave us a review. -C by GE Support
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
ehh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well but disconnects sometimes then i have to restart either alexa or unscrew and recrew the bulb or both
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support
- Pros mentioned:Price
Rated 4 out of 5 stars
Smart lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked. Good price during the special. Would buy again for the low special price I received.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad we could provide an affordable smart home solution for your needs. Thank you for reviewing our lights Mike. -Cync Support Team
Rated 4 out of 5 stars
Highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only bought these because they were the only smart bulbs in stock at my local Best Buy. Nice bulbs, a little finicky when controlled through Alexa’s voice control. I love GE’s Cync app, from which you can control these light directly, create routines and change the bulb’s color if your bulbs have that feature.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello! Thank you for taking the time to share your experience! We are thrilled to hear that you have enjoyed using our bulbs so far. We strive to continue this trend in the future! - Cync Support
- Pros mentioned:Compatibility
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work as expected with Alexa Echo Dot. But sometimes it is blinking when dimmed.
I would recommend this to a friendBrand response from Cync Support
Posted .We are glad to hear that you are enjoying your Cync devices being integrated with your Echo Dot. However, we feel unsettled knowing that you're experiencing your lights blinking upon being dimmed. We would like the opportunity to speak with you directly to understand more about the surrounding circumstances that may be causing this, so we can resolve it. Please consider reaching out to us at: 1-844-302-2943. -Cync Support Team
- Cons mentioned:Connectivity
Rated 5 out of 5 stars
Great for the price, some problems with connectivi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and connect. Also very reliable but they do occasionally disconnect
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Smart Decision
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and control. They work well with my Alexa devices and I haven't had any issues since setting them up. I really love the ability to set the level of lighting and on/off routines for my lights.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
WiFi lights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lights are wonderful. No need for a bridge so very easy to install. We had a location in our basement where the light switch was hard to find in the dark. Now we just tell Alexa to turn on lights.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Miko4, thanks for taking your time in writing this review we appreciate it. Glad to see that you had a fast and simple install. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy to use smart lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light bulbs work with your Google Home or Amazon home network. Easy set-up, and they work flawlessly.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for giving our devices a try! We hope they serve you well and produce many years of smart lighting. -C by GE Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Convenient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these bulbs. They were on sale for a great price at Bestbuy. I can use Google on my TV remote, phone, or watch to turn them on. I turn on my lights from the car when I arrive home late at night.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are glad to be your choice for making your home a smart home with our lights. Thank you for the review and enjoy your new smart home venture! -C by GE Support
- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Great bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bulbs looks great around my house. I paired them up with my cell phone and smart clock and they have been working great so far. I would recommend these and I will looking for the colored options.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support
Rated 4 out of 5 stars
Liking it so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The only issue I've had so far with it is that sometimes not all of the bulbs turn on/off when using the app. This could possibly be a problem with the app and it's only happened 1-2 times, so I'm not too concerned with it
I would recommend this to a friendBrand response from Cync Support
Posted .Brandy, thank you for sharing your experience with your Cync Direct Connect Light Bulbs! Please feel free to contact us at 1-844-302-2943 if you need any assistance with your Cync app or devices. -Cync Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Good when they work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good when they work-literally. Not sure if it is a network issue or the bulbs. I frequently have 1 or 2 out of 4 that won’t connect or come on with the rest. It is sometimes difficult to change the brightness setting once they have been dimmed. Hopefully there will be an update released to fix the functionality of these bulbs. Otherwise they work fine as lightbulbs.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We regret any issues you experienced with connectivity to our bulbs. A few things that might help are to power off the speaker or device that you are using to control your bulbs for 1 minute and then back on. If you are on an android device try clearing the app cache in settings followed by a restart. We are also standing by ready to help get your devices working properly, and we can be reached at 1-844-302-2943 or help@cbyge.com. -C by GE Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Bulb
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can download the GE app on your phone and you can adjust the brightness or the dim and your house with the device it's good to have should be able to buy bulbs that do multi colors to also
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to be a smart home solution for your smart home ecosystem! Thank you for taking the time to leave a review! We hope you enjoy your new direct connect lights. -Cync Support Team
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
It's ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a good price. But sometimes it disconnect with Google home .Then I have to reset it up.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to be a smart home solution for your smart home ecosystem! Thank you for taking the time to leave a review! We hope you enjoy your new direct connect lights. -Cync Support Team
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Nice bulb
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get them to connect to my wireless router.
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Hello - Thank you for your review. I’m sorry to hear you had a frustrating experience, and really appreciate you bringing this to our attention. Our Cync Direct Connect Soft White A19 Bulbs are only compatible with 2.4 GHz networks. If you are still experiencing this issue, please consider contacting us directly at 1-844-302-2943 and a member of our support team will gladly assist. -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
makes my life easier.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life is so much easier turning off the lights via my phone. I am annoyed location services need to be turned on, since I typically keep that off.other than that, life is great with the dinning bulbs.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the feedback Geoffrey. We're happy to hear you are enjoying your new smart lights in your home. -C by GE Support
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Smart Light
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but occassionally they do take longer to connect than my other smart enabled devices.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great but actually use them!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and use. No problem but if some person in your house doesn't ask Google to turn on lights and flicks switches it is a pain to reset them! And very annoying!
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for reaching out and leaving us this feedback, we are always looking for ways to improve our user’s experience! Should you ever need assistance in the future please feel free to reach out to us directly! – Cync Support