Customer Ratings & Reviews
- Model:
- 93128965
- |
- SKU:
- 6425906
Customer reviews
Rating 4.3 out of 5 stars with 1932 reviews
(1,932 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the A19 Smart LED Light Bulbs (4 Pack) for their ease of use and adjustable brightness. Many find the price excellent and appreciate the overall performance and compatibility with Google Home devices. However, some customers have noted connectivity issues and expressed that the app could be improved. Despite these concerns, the bulbs are generally considered simple to set up and offer voice control functionality, including Alexa compatibility.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Great half the time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they work they are great. I have them all around my house. They are hooked up to Alexa and google assistant. The only problem I have with them is that the will keep disconnecting from alexa. So I have to go into alexa and re-register them. I have another brand of light bulbs and never have this issue.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry you have had this experience, this is not typical performance that the app or the products should be doing. Please reach out to our Support Team, so we can get to the bottom of the issue and get these devices and your app working properly. You can reach the support team at 1-844-302-2943. -C by GE Support
- Pros mentioned:Price
Rated 4 out of 5 stars
Good value wifi smart bulb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulbs are a good value, the app/website has some issues so the Alexa and Google Home integration has suffered.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the feedback! We are actually making major improvements to the overall user experience with a new app. More info here https://www.gelighting.com/cync-smart-home-app. If there is anything we can address for you don't hesitate to contact us at 1-844-302-2943 or help@cbyge.com. -C by GE Support
- Pros mentioned:Brightness
Rated 4 out of 5 stars
good smart bulbs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These GE light bulbs are decently bright and have been working fine for me, I did not have any connection issues.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are glad to hear everything worked out for you! Thank you for taking the time to leave us a review. -C by GE Support
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for the value! However, if you have extra money I would definitely purchase Philips Hue lights.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the review and feedback Daniel! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Lights
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are easy to control was successfully paired with a smart device. No exactly bright but good bulbs.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate all the feedback as it allows us to improve our app and products, and we are always looking to do so. Thank you for your review! -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to set up. Easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a Lenovo essential smart alarm clock, and these bulbs were part of a bundle deal. They were fairly easy to set up and a make life a little easier. I recommend them to anyone looking for smart bulbs.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for your recommendation Carly! We greatly appreciate you taking the time to leave us a review. -C by GE Support
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
ehh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well but disconnects sometimes then i have to restart either alexa or unscrew and recrew the bulb or both
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support
Rated 4 out of 5 stars
Nice smart bulbs
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good smart bulbs, easy to connect to my echo system. Love the voice control. I would recommend these!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the recommendation Bobby! We appreciate you allowing us to be a part of your smart home venture. Thank you for your review! -Cync Support Team
- Pros mentioned:Overall performance, Price
Rated 3 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great present for Christmas. Love the price and quality.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Smart lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked. Good price during the special. Would buy again for the low special price I received.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad we could provide an affordable smart home solution for your needs. Thank you for reviewing our lights Mike. -Cync Support Team
Rated 4 out of 5 stars
Good value, easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and connect however you have to make sure the routines schedules are set up precisely otherwise it gives you an error message after the set up instead of during the set up. So the first scheduled time the bulbs didn't work.
I would recommend this to a friendBrand response from Cync Support
Posted .Thanks for sharing your easy setup experience with your Cync Direct Connect Light Bulbs! We'd love to help with any difficulty you've encountered with your Routines. Please feel free to contact us at 1-844-302-2943 for assistance, or visit our website at cyncsupport.gelighting.com/s/article/scenes-and-schedules. -Cync Support
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well with The google Home app, I would suggest marking each as to where you put them.
I would recommend this to a friendBrand response from Cync Support Team
Posted .Thank you for taking the time to share your thoughts and suggestions. We certainly appreciate your review! -Cync Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Smart Decision
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and control. They work well with my Alexa devices and I haven't had any issues since setting them up. I really love the ability to set the level of lighting and on/off routines for my lights.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy to use smart lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light bulbs work with your Google Home or Amazon home network. Easy set-up, and they work flawlessly.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for giving our devices a try! We hope they serve you well and produce many years of smart lighting. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
WiFi lights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lights are wonderful. No need for a bridge so very easy to install. We had a location in our basement where the light switch was hard to find in the dark. Now we just tell Alexa to turn on lights.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Miko4, thanks for taking your time in writing this review we appreciate it. Glad to see that you had a fast and simple install. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very easy to use
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and program Timer Vs Sengled Bluetooth I just purchase new one for Christmas
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .We are grateful to be a part of your holidays! Thank you for choosing Cync as your brand for your smart home holiday needs. -Cync Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Convenient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these bulbs. They were on sale for a great price at Bestbuy. I can use Google on my TV remote, phone, or watch to turn them on. I turn on my lights from the car when I arrive home late at night.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are glad to be your choice for making your home a smart home with our lights. Thank you for the review and enjoy your new smart home venture! -C by GE Support
- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Great bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bulbs looks great around my house. I paired them up with my cell phone and smart clock and they have been working great so far. I would recommend these and I will looking for the colored options.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Good when they work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good when they work-literally. Not sure if it is a network issue or the bulbs. I frequently have 1 or 2 out of 4 that won’t connect or come on with the rest. It is sometimes difficult to change the brightness setting once they have been dimmed. Hopefully there will be an update released to fix the functionality of these bulbs. Otherwise they work fine as lightbulbs.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We regret any issues you experienced with connectivity to our bulbs. A few things that might help are to power off the speaker or device that you are using to control your bulbs for 1 minute and then back on. If you are on an android device try clearing the app cache in settings followed by a restart. We are also standing by ready to help get your devices working properly, and we can be reached at 1-844-302-2943 or help@cbyge.com. -C by GE Support
Rated 4 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for safety Good for seniors who can use voice commands to put lights on.
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear that our lights are providing convenience in your life! Thank you for taking time out of your day to leave a positive review for the community to consider. -Cync Support Team







