Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Cync Soft White Direct Connect Smart Bulbs are a great option for every room in your home. They offer simple setup without a hub and can be controlled with voice commands from Alexa or Google Home. The bulbs are estimated to have 800 lumens of brightness and are energy-efficient, making them a cost-effective choice. They are also dimmable and can be controlled remotely through an app. The box contains four bulbs, each with a rated lifespan of 25,000 hours.
  • The text on the image is grouped as follows: 1. Brightness Control 2. Multi-bulb Control 3. Control From Anywhere 4. ON/OFF 5. CYNC Soft White 6. Set Scenes/Schedules 7. works with Alexa 8. works with Google Home 9. GE is a trademark of General Electric Company. Used under trademark license.
  • Use your voice to set scenes and schedules "Alexa, activate Good Morning." works with Google Home.
  • The text on the image can be grouped and corrected as follows: "Get no-worry, from-anywhere control on Canal Street with 1 Room Living and Den Paper Lamp. GE is a trademark of the General Electric Company and is used under trademark license."
  • How to use Google routines to make life easier video 3 minutes 58 seconds
  • Cync Dark House Just Plug & Bulb Overview Video video 0 minutes 36 seconds
  • Cync Floor Plan Overview Video video 0 minutes 48 seconds

Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

Model:
93128965
SKU:
6425906
Highly rated by customers for:
$34.99

Customer reviews

Rating 4.3 out of 5 stars with 1931 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,931 reviews
  • Pros mentioned:
    Ease of use

    Obsessed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it makes my life easier! And for my toddlers it is easier to turn on/off the light with Alexa

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience with our Cync Direct Connect Light Bulbs! We are thrilled to hear that these lights could make your family's lives a bit easier. -Cync Support

  • Pros mentioned:
    Ease of use

    Smart bulbs are the BEST!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smart LED light bulbs are easy to use. Haven't had to replace one yet. Great price and love the convenience.

    This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Linda- thank you for sharing your experience. We are thrilled to hear you have been enjoying Cync Direct Connect Smart Bulbs and all they have to offer your space. -Cync Support

  • Pros mentioned:
    Ease of use

    Life Changing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how I ever lived without being able to turn the lights off by just saying it or by an app on my phone. I no longer have to get up when I forget to turn the lights off. Amazing.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Liking it so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The only issue I've had so far with it is that sometimes not all of the bulbs turn on/off when using the app. This could possibly be a problem with the app and it's only happened 1-2 times, so I'm not too concerned with it

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Brandy, thank you for sharing your experience with your Cync Direct Connect Light Bulbs! Please feel free to contact us at 1-844-302-2943 if you need any assistance with your Cync app or devices. -Cync Support

  • Great bulbls

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great with my Amazon Alexa. Seem to have a long life (at least so far).

    This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great buy when on sale

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy we found these on sale. They work great and were very easy to add to our smart home integration. We liked them so much, we went back and bought more before the sale ended.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that! Glad you were able to get them on sale and we hope you enjoy your new smart home venture. Thank you for your review. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Smart light bulb

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice being able to turn on the lights before I get home. I don't have to come home to a dark house.

    This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      David, we are so glad to hear that you never have to come home to a dark house! We hope you continue to enjoy the benefits of smart home lighting. Thank you for leaving a positive review! -Cync Support

  • Pros mentioned:
    Ease of use

    C by ge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. They work great with the app on my phone and/or with my smart plug and echo dot.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Pros mentioned:
    Ease of use

    Love these lights

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. I use Alexa to control them. Great addition to smart home.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this feedback! We appreciate you allowing us to be a part of our Smart Home venture as well as make you home a little brighter. - Cync Support Team

  • Pros mentioned:
    Brightness

    Dim the Lights with Your Phone!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Cync bulbs can dim them makes nice watching TV do everything from phone

    This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to leave such a positive review about your experience. Our Team is pleased to hear that you are loving your Direct Connect Full Color Smart Bulbs; and that they are making a positive difference in your space. We are grateful you chose Cync! -Cync Support

  • Cons mentioned:
    Connectivity

    Start is hard

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting these to sometimes connect sucks but i have a feeling its my internet more than anything.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello JesLand, thank you for reaching out! If you need any assistance with your Cync devices we would love the opportunity to help. Our support team can be contacted directly at 1-844-302-2943. -Cync Support

  • Pros mentioned:
    Ease of use

    Works with google well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as advertised. Using it with my google ecosystem makes it easy to use. Had an issue setting it up which required resetting which was interesting. Other than that no issues.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support

  • Pros mentioned:
    Ease of use

    Light Bulbs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great. Did leave a room for the lights, walk out the door and forget to turn off the lights? Well pull up the app on the phone and tap button and there off. No turning around!!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be making life a little more convenient! Thank you for choosing C by GE for your home. - C by GE Support

  • Pros mentioned:
    Brightness

    Mr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel of quality with quality brightness. Only issue is the unreliable pairing with the App.

    This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your honest experience with us. This is not typical performance and we would like to investigate further to help offer a resolution. Please contact us be email help@cbyge.com or call us at 1-844-302-2943. - C by GE Support

  • Cons mentioned:
    Connectivity

    Solid alternative to the Phillips hue

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid set of bulbs. The app is updated regularly. The lights function well like lights. Every once in a ue mood they do disconnect and require you to resync.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Jacob, thank you for sharing your experience. A member from our team would like to get in touch with you regarding the connection issues you have encountered. We can be reached directly by calling 1-844-302-2943. -Cync Support

  • Pros mentioned:
    Ease of use

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up. Bulbs work well so far! I would recommend this product. The price is great also!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave a review Rachid. We greatly appreciate it.

  • Pros mentioned:
    Brightness

    Lights

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights are very good. It works perfectly for what i need and bright enough for my hall lights and backyard. I hope it can last long, but from other reviews it seems pretty good.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for giving our devices a try Danny. We hope they serve you well and produce many years of smart lighting. -C by GE Support

  • Cons mentioned:
    Connectivity

    Very much meh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pain to connect and reset. Feel like they stop working far more often than I’d like.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're sorry to hear your lights are having a few issues and you have to reset them. This is definitely not supposed happen. Please contact us at 1-844-302-2943 or help@cbyge.com so we can resolve any connection issues you are having. -C by GE Support

  • Pros mentioned:
    Compatibility

    Easy and Convenient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched over from Amazon Alexa to all Google Products. It included these Smart bulbs for my 4 lights that use bulbs

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for your positive review! Our Cync products are certainly compatible with Google Home and we are happy to hear that this has been convenient for you. -Cync Support

  • Pros mentioned:
    Ease of use

    LOVE IT

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow where have I been? I purchased another one while it was on sale! We have 3 Echo Dot's in our house. I put one outside our side door, living room and 2 upstairs. Highly recommended!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Karyl, we are happy to hear that you are exploring the many benefits of having smart home lighting in your house. Thank you for taking the time to leave a review! -C by GE Support

Page 26, Showing 501-520 of 1,931 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.