Customer Ratings & Reviews
- Model:
- 93128965
- |
- SKU:
- 6425906
Customer reviews
Rating 4.3 out of 5 stars with 1930 reviews
(1,930 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the ease of use, brightness adjustability, and affordability of the A19 Smart LED Light Bulbs. Many appreciate the compatibility with smart home devices like Google Home and Alexa, as well as the straightforward setup process. However, some users experienced connectivity issues and found the accompanying app less than satisfactory. Overall, the positive feedback on ease of use and price outweighs the negative comments regarding the app and connectivity.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. 1% brightness isnt too low. Takes some time for alex to make changes to it as compared to Tuya standard bulbs.
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Thanks for sharing your experience with your Cync Smart Direct Connect Light Bulbs! If you have any questions or need any assistance, please reach out to us directly at 1-844-302-2943. We would love to ensure your devices are working as expected. -Cync Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Solid alternative to the Phillips hue
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty solid set of bulbs. The app is updated regularly. The lights function well like lights. Every once in a ue mood they do disconnect and require you to resync.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Jacob, thank you for sharing your experience. A member from our team would like to get in touch with you regarding the connection issues you have encountered. We can be reached directly by calling 1-844-302-2943. -Cync Support
Rated 4 out of 5 stars
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is as mentioned, one thing though, please connect to "C by GE " application and then to google home / alexa because C by GE app will provide firmware updates whereas google home / alexa will not I did connected to google home directly instead of "C by GE " app and i had to replace for new ones because old ones will not work with google home Best buy people helped as needed and doing great as always to serve customers
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the review Anshul! We're sad to hear you were not able to connect your first set of lights. It is great to hear that the Best Buy staff helped in providing great service. If you need any additional assistance, please reach out to us at 1-844-302-2943 or help@cbyge.com. -C by GE Support
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
C by GE Bulbs Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.C by GE - Direct connect light bulbs are easy to set up and work great with my Google Home Hub .
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you had an overall smooth experience getting setup with your new smart lights. Thank you for taking the time to leave a review. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great having these lights around the house. All we have to do is ask google to turn them on. It can also be controlled from the google home app. They are easy to install and begin using.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support
Rated 4 out of 5 stars
GE light bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice soft light that brightens up my room. I like telling Alexa to turn my lights on and off.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support
- Pros mentioned:Price
Rated 3 out of 5 stars
Only bought for price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the old version switches and plugs wink bulbs and feel that ge abandoned people that bought those since they required integration with wink! The new bulbs work great and the app is nice I would not have bought them if they weren’t so cheap! I took 2 stars off for the brand and how I just had to throw away $200 worth of worthless ge smart stuff!
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Mohit, the C by GE product line does not work with wink unfortunately. We are sorry for this inconvenience. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great deal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are simple to set up, these are so cool. I bought these for throughout the house.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Roku- thank you for taking the time to share your thoughts! We appreciate this review and are thrilled to see that you found set up seamless. -Cync Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Cync...doesn't sync so great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but only until it doesn't. The bulb often gets disconnected and is a pain to spend time reconnecting.
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Thank you for bringing your experience to our attention, we are very sorry to hear that you have been anything short of satisfied! A technician would love the opportunity to speak with you to assist and can be reached by calling 1-844-302-2943. -Cync Support
- Pros mentioned:Brightness
Rated 4 out of 5 stars
Happy to buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light is good and bright, very good deal Save money to my pocket I recommend to buy these items
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for your recommendation! We greatly appreciate you taking the time to leave us a review. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works Great.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great - easy to install and use with my philips apps.
I would recommend this to a friendBrand response from Cync Support
Posted .Greg, thanks for sharing your experience with your Cync Direct Connect Light Bulbs! We strive to provide a seamless setup experience for easy control of your smart devices. -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for this single lady
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these so much. App is really easy to use. I have mine set up to turn on right before I get home. Since it gets dark so early this has been really helpful coming home to a lit house/entry.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We hope you continue to explore and take advantage of the many possibilities and benefits of smart home lighting. Thank you for your review! -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Night Light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use. Like the ability to match lighting to.current non smart lights
I would recommend this to a friendBrand response from Cync Support
Posted .Ryan, thank you for leaving this positive review! We are glad to hear that you are taking advantage of our app features to seamlessly integrate your Cync lights into your home. -Cync Support
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
These arent the smart bulbs you're looking for...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy these "smart" bulbs. I have been trying to find an affordable alternative to Phillips Hue lights for the last year and given the high reviews of these bulbs I decided to give them a shot! I'm not sure if GE is paying people to give them high reviews but these bulbs are absolutely HORRIBLE in terms of connectivity to smart home devices. I have Hues bulbs throughout my home. All of my main light fixtures have them except some ceiling lights and fans. So I decided to give these a try because the price was right and the reviews were positive. I made a huge mistake... These lights take FOREVER to program using the GE Connect app. The majority of the time the app didn't recognize the bulbs and even when they do connect, good luck using Google Assistant or Alexa so control them. The app connection with the major smart home apps is non existent. If you like having to constantly disconnect and reconnecting your smart bulbs to even use them with a smart home device, stay far away from these.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Sorry to hear you were having issues connecting the direct connect bulbs to our app. This model requires a 2.4ghz wifi network to connect to the app and use. If you are still experiencing any issues connecting them please consider reaching out to us directly at 1-844-302-2943 or help@cbyge.com. We would love to assist you with getting these devices connected and working properly. -C by GE Support
- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Easy and Convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched over from Amazon Alexa to all Google Products. It included these Smart bulbs for my 4 lights that use bulbs
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for your positive review! Our Cync products are certainly compatible with Google Home and we are happy to hear that this has been convenient for you. -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great to automate lighting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty easy to setup using the app to automate the lights in the house. I have total of six of these smart bulbs in the family, office, foyer & living rooms set to go on sunset & various times.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for choosing C by GE for your smart home needs Chris! - C by GE Support
Rated 4 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but for the same price you can get the LED bulbs with all colors of the spectrum, not just white/yellow light
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These smart bulbs were very easy to connect to my Alexa device. They were worth the price.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Doreen- it is great to hear from you! Thank you for taking the time to share your input regarding your experience with the Cync Direct Connect Soft White Smart Bulbs. The Cync Team is glad to hear that setup was seamless. We are thrilled you are taking advantage of our lights unique ability to integrate with your Amazon Alexa. -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Life Changing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know how I ever lived without being able to turn the lights off by just saying it or by an app on my phone. I no longer have to get up when I forget to turn the lights off. Amazing.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Love these lights
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. I use Alexa to control them. Great addition to smart home.
I would recommend this to a friendBrand response from Cync Support Team
Posted .Thank you for leaving us this feedback! We appreciate you allowing us to be a part of our Smart Home venture as well as make you home a little brighter. - Cync Support Team






