Customer Ratings & Reviews
- Model:
- 93128965
- |
- SKU:
- 6425906
Customer reviews
Rating 4.3 out of 5 stars with 1932 reviews
(1,932 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the A19 Smart LED Light Bulbs (4 Pack) for their ease of use and adjustable brightness. Many find the price excellent and appreciate the overall performance and compatibility with Google Home devices. However, some customers have noted connectivity issues and expressed that the app could be improved. Despite these concerns, the bulbs are generally considered simple to set up and offer voice control functionality, including Alexa compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Lights
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love these things. Got some a couple years back on Black Friday and they have been amazing! have them all over my house as well as outside. Set them to a schedule and let them do their thing.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to hear that you are enjoying the many possibilities to smart home lighting. Thank you for your review! -C by GE Support
- Pros mentioned:Compatibility
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work as expected with Alexa Echo Dot. But sometimes it is blinking when dimmed.
I would recommend this to a friendBrand response from Cync Support
Posted .We are glad to hear that you are enjoying your Cync devices being integrated with your Echo Dot. However, we feel unsettled knowing that you're experiencing your lights blinking upon being dimmed. We would like the opportunity to speak with you directly to understand more about the surrounding circumstances that may be causing this, so we can resolve it. Please consider reaching out to us at: 1-844-302-2943. -Cync Support Team
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Bulb
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can download the GE app on your phone and you can adjust the brightness or the dim and your house with the device it's good to have should be able to buy bulbs that do multi colors to also
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to be a smart home solution for your smart home ecosystem! Thank you for taking the time to leave a review! We hope you enjoy your new direct connect lights. -Cync Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
makes my life easier.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life is so much easier turning off the lights via my phone. I am annoyed location services need to be turned on, since I typically keep that off.other than that, life is great with the dinning bulbs.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the feedback Geoffrey. We're happy to hear you are enjoying your new smart lights in your home. -C by GE Support
- Pros mentioned:Compatibility, Price
Rated 3 out of 5 stars
Works well for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product if you catch it on the sale price. Works with google home.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy our smart bulbs are saving you time and energy. - C by GE Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Does the Job but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work pretty well but have times when working with Alexa where not all of them turn off in one ceiling fan fixture. Also, it’s kinda a pain to have to go through the process of getting every single bulb synced to your home internet network and do updates on each individual bulb. There must be a better way to sync several bulbs and update them at the same time.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry you have had this experience, this is not typical performance that the app or the products should be doing. Please reach out to our Support Team, so we can get to the bottom of the issue and get these devices and your app working properly. You can reach the support team at 1-844-302-2943
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
It's ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a good price. But sometimes it disconnect with Google home .Then I have to reset it up.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to be a smart home solution for your smart home ecosystem! Thank you for taking the time to leave a review! We hope you enjoy your new direct connect lights. -Cync Support Team
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Great smart bulbs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my living room because I get home late from work and my dogs used to be in the dark for about two hours before I got home. Now I just go on my cell phone and turn on the light. I love it
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are so happy to provide lighting for your dogs Lisa! Thanks for choosing C by GE for your smart home needs. - C by GE Support
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Smart Light
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but occassionally they do take longer to connect than my other smart enabled devices.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support
- Pros mentioned:Compatibility
Rated 4 out of 5 stars
GE Smart Bulb
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE smart bulbs. Works with Alexa and Google. Need C by GE app to use and then pair to Alexa or Google.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Logan! Thanks for your review. You are correct that the Direct Connect bulbs pair to Alexa through the C by GE App. You can also set them up directly in Google Home without the C by GE App. - C by GE Support
Rated 5 out of 5 stars
Great Lights. Lack HomeKit/Siri support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely changed how I operate around my house. Using voice to control the lights in me house is a god send. The fact they also have an app is amazing. Would like them to have Siri support though.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the feedback Junior. Our direct connect lights do not work with HomeKit however we do carry bluetooth bulbs that work with Siri and homekit. Thanks for leaving a wonderful review! -C by GE Support
- Pros mentioned:Brightness
Rated 4 out of 5 stars
Ummm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are fine. Not sure I really am benefiting from having them. They work like they should but so what.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the review and for choosing C by GE for your smart home needs! - C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Basement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use them for my basement lights l. Don't have to run from upstairs(2nd floor) to the basement to turn lights off or on if I forget. I connected them to my Google hub and its the best thing I've done.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Smart lights
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smart lights for anywhere in the house easy to setup and use with your smart phone and smart speakers
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to share your review and for choosing C by GE for your smart lighting needs. - C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great but actually use them!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and use. No problem but if some person in your house doesn't ask Google to turn on lights and flicks switches it is a pain to reset them! And very annoying!
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for reaching out and leaving us this feedback, we are always looking for ways to improve our user’s experience! Should you ever need assistance in the future please feel free to reach out to us directly! – Cync Support
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
good lights
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent on sale only. Has connective issues that requires a reset. Other than that its fine.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Acey, sorry to hear of any connectivity issues you experienced. What often helps if your lights do not connect is to force quit the app and relaunch it. That should get your devices reconnected. If this issue persists please reach out to us directly at 1-844-302-2943. -Cync Support Team
- Pros mentioned:Brightness
Rated 4 out of 5 stars
Decent smart bulb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t always work with google assistant. Assistant can’t find the light bulb. Dimming works great
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Phil, we would love to assist you with any connection issues to your google assistant. Feel free to reach out to us at 1-844-302-2943 or email help@cbyge.com. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to install and set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and work as described. Beats buying new lamps or having to disassemble and install dimmer sockets. No interference with either this product or any other products in the house.
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the great review, we appreciate it! We hope that you enjoy your lights. -C by GE Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had some issues in the beginning. It took me a while to pair it up I think because of my wifi, but the next day I tried again and set them up using the C by GE app and paired it easily to my Amazon Alexa and it went smoothly. I highly recommend. The light bulbs don’t change colors but it’s still cool to control your lights through Alexa with these light bulbs.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .HI David thank you so much for sharing your experiences. We really appreciate it. We also sell bulbs that do change colors including some that are 'tunable white' that allow you to change different shades of white. If that's something that might interest you in the future. If you have any further questions don't hesitate to reach out at 844-302-2943
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Mellow yellow smarts lights
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, I dislike having to setup yet another app to link them but after that they work fine.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support







