Customer Ratings & Reviews
- Model:
- 93128965
- |
- SKU:
- 6425906
Customer reviews
Rating 4.3 out of 5 stars with 1930 reviews
(1,930 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the ease of use, brightness adjustability, and affordability of the A19 Smart LED Light Bulbs. Many appreciate the compatibility with smart home devices like Google Home and Alexa, as well as the straightforward setup process. However, some users experienced connectivity issues and found the accompanying app less than satisfactory. Overall, the positive feedback on ease of use and price outweighs the negative comments regarding the app and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Smart bulbs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install with my WiFi and I recommend this to my friends and planning to buy more
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you very much for your recommendation! We are happy to be saving time and energy for you and your loved ones! - C by GE Support
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Decent bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bulbs were Ok. I did lose them when their site went down but it only happened once.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the honest feedback. We hope you enjoy your new lights.! - C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Open the box and GO1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy out of the box use and connection. I downloaded the GE App, put the bulbs in the fixture and my Alexa found them right away with no effort from me.
I would recommend this to a friendBrand response from Cync Support Team
Posted .We appreciate you leaving us your feedback! Thank you for allowing us to be a part of your Smart Home venture. - Cync Support Team
- Pros mentioned:Price
Rated 5 out of 5 stars
Great price for nice smart lights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a smart light. We actually bought a few of these to connect to google and Alexa. They work great and I’ve never been lazier. Haven’t turned in a light in months.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support
Rated 5 out of 5 stars
A must get!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these and have them throughout my house. I want to buy more.
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Faith - Thank you for choosing Cync! We are grateful you chose to share this positive review. We appreciate you sharing your experience with our Cync Direct Connect Soft White A19 Bulbs. We are glad to hear you are having an enjoyable experience with the benefits of smart home lighting. Thanks for letting us know about your fantastic experience with our products! -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
GE Cync Smart Bulbs-Excellent lighting!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great! Simple to install and Alexa easily turns them on and off through voice commands. Fabulous product.
This review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .We are grateful to be able to provide smart home products that add convenience to your life. It's great to hear you had an overall seamless setup experience with your devices. Thank you for taking the time to leave a review! -Cync Support Team
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Work as expected.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These light bulbs work as expected. Only issue is that they come on after power outages. Not sure if that's an issue with the bulbs or Alexa.
I would recommend this to a friendBrand response from Cync Support
Posted .We appreciate you leaving this positive review! We are ecstatic to hear that you are loving your Cync lights. After power outages, your Smart Bulbs will default to the last known setting that you chose before the outage. If you have additional questions or concerns please contact us directly at 1-844-302-2943. -Cync Support Team
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
good light bulbs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little work to set it up properly, but once you get them working all is good.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to share your experience! We are happy they are working well for you! - C by GE Support
- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Mostly work, mostly.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a 1920s building so smart switches are out. These work great with Google home.... Um,@ 70% of the time. I can lay on bed and ask google or use my phone to adjust or turn off my lights but once a week.. They just won't connect for a few hours. So you have to hit the switches. Recommend with a large caveat.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Dave, thanks for bringing this to our attention. We're sorry to hear your switches are unable to connect at times. Please reach out to us at 1-844-302-2943 or help@cbyge.com so we resolve this. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sweet lights control while away from home.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Resetting the device is tricky.....load up the YouTube video and turn on and off with the explanation as it takes about a minute or so, but worked like a charm.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the honest feedback! Glad to hear you were eventually able to get them set up. Should you need any assistance from us please don't hesitate to reach out at 1-844-302-2943 or help@cbyge.com. -C by GE Support
Rated 4 out of 5 stars
Great smart bulbs and no additional hardware req
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been building a smart home piece by piece. We already have A Phillips Hue system but but the bulbs are so expensive. We thought we’d give these a try and they work very well with our other lights and Google Nest/Google Home operating system at a fraction of the cost plus you don’t need any additional hardwear besides the bulbs. Just wish we knew about these before we bought the Phillips Hue...
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you so much for taking the time to leave such a detailed recommendation. We are happy to be saving you money while adding convenience to your home! - C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work Great. I just downloaded the app and I can turn them off from any room. I don't even have to be close I can be at work and turn the lights on and off.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for sharing these experiences with us! We appreciate you taking the time to leave a review Valene. -Cync Support Team
- Pros mentioned:BrightnessCons mentioned:App
Rated 2 out of 5 stars
Ok as a light. Just not smart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lights turn on and the room is not dark so that’s a plus. However the app was hard to find ( they changed the icon). My Alexa will not find these lights even after installing the app on it. So they are just led lights for me.
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .Thank you so much for leaving us this review! We are sorry to hear that you haven't been able to connect your Alexa. Here is a link to a helpful walkthrough on setting up your devices to Alexa cyncsupport.gelighting.com/s/article/alexa. If you would like assistance on this please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
Rated 4 out of 5 stars
Will be getting more!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice to have in the more commonly used rooms in the house. I have them linked to my google assistant and have routines set up to turn on in the morning when I wake up, just before I get home in the afternoon, and turn off when I’m going to bed. Software was a Little buggy at first but an update to the bulbs and the app fixed that issue.
I would recommend this to a friendBrand response from Cync Support
Posted .William- we are ecstatic to hear you have integrated your Cync bulbs with your Google Home Device for effortless control/ convenience! Thank you for allowing us to upgrade your Smart Home. -Cync Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Smart Lights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and app is pretty good as well. Wish there was a canned version as well.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for the positive review! We appreciate that you took the time to share your thoughts with us. If you are looking for a ceiling fixture, you may be interested in the Cync Smart Wafer Light. Please feel free to contact us at 1-844-302-2943 for any questions or assistance. For more information, you can visit our website at gelighting.com/smart-home/fixtures/wafer-smart-downlights -Cync Support
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Smart Bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice light bulb, works with the app but difficult making connection to Alexa.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for bringing this issue to our attention and we apologize for any issues caused by it. If you are still experiencing any issues with the Alexa integration please reach out to us directly at 1-844-302-2943 or help@cbyge.com. We are here to help! -C by GE Support
Rated 5 out of 5 stars
A breeze to set up!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lights were so easy to use with my Alexa app! I didn't need a hub just downloaded the app and it connected with Alexa. A total breeze for a non- tech person lome me.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad your direct connect lights are suiting you quite well Sailorgirl! Thank you for taking the time to leave a review and we hope you enjoy. -C by GE Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Some worked but ended up returning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure if it was just my wifi or not but I had two bulbs out of the 4 pack disconnect the day after installing them. There was one that wouldn't ever connect. There were no clear instructions how to reset and relink. I have other GE lights that work just fine. So I don't know if it was just a bad batch or what.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Stew, sorry to hear you had this experience with our direct connect lights. This is not how our lights or app should be behaving. There are reset instructions in our app under settings>support as well as other helpful items. You can also contact us at 1-844-302-2943 or help@cbyge.com for any assistance. We would love to assist you and get your devices up and running. -C by GE Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Good and Smart bulb
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In order to make myself smarter in 2021, I purchased quite a lot smart bulbs. Compared to others such as Lifx and Panasonic, this is very inexpensive with similar functions.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thats great to hear! We hope you enjoy your new venture into smart home lighting. Thank you for leaving a review. -C by GE Support
- Pros mentioned:Compatibility
Rated 4 out of 5 stars
Lights!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift to pair with google or Alexa. Light on at your call.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -Cync Support Team