Customer Ratings & Reviews
- Model:
- DCS-8525LH-BB
- |
- SKU:
- 6204729
Customer reviews
Rating 4.2 out of 5 stars with 557 reviews
(557 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are enthusiastic about the camera's quality, ease of use, and pan and tilt features. Many appreciate the affordability and the effective night vision capabilities. However, some users experienced challenges with the app's functionality, motion detection reliability, and occasional connection issues. The setup process and instructions were also cited as areas needing improvement by some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great I will be looking into getting a camera that can zoom in if I can find one that would be nice
I would recommend this to a friend Rated 4 out of 5 stars
Easy setup, good image but needs PC access
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, great image quality but apparently you have to use the app on a phone or tablet and you cannot connect to the camera from your PC or Mac computer. My old Foscam camera could be viewed on the app or by direct IP address.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worth every penny!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 minutes to set up. No issues.. Best low cost security camera I've used . WORTH EVERY PENNY!!!!
I would recommend this to a friend - Pros mentioned:Night vision
Rated 5 out of 5 stars
Clear picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use this as an indoor security camera it’s perfect for night time
I would recommend this to a friend - Cons mentioned:Motion detection
Rated 1 out of 5 stars
Great camera, but the app disables it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage app. One tap settings don't work consistently. Regular settings do not work. No explanations in app, just a ton of "simple" icons. Motion alerts with no motion and I literally got robbed last week and not a single notification OR recording because when the app updated it shut the camera off without telling me. If you are going to buy this be sure to also get a security camera that, you know, works.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Good Camera, Poor setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this model based on the Best Buy reviews and a DLink at another office. WiFi setup proved too time consuming, so a wired connection was used. Wanted to view the web cam image in real time on a PC,like our other model Dlink. This model does not have portal viewing, only viewing with the App. Trying to tweak the settings to record only motion during closed hours was challenging. Instructions for setup, scheduling and configuration should be available, since there is not an intuitive interface for the user.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy, bad out of box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the camera with high hopes of a nice wireless camera. At home, I was unable get it to connect to their app. After 1 hour on the phone with their tech support and 25 failed attempts to get the thing to connect, they informed me that it’s a known problem with this cameras firmware, they CANNOT fix it and they don’t know when they will be able fix it.....and they are still selling it. She said some of them may work but they don’t know why. My advise, steer clear, save your time and money
No, I would not recommend this to a friendRated 3 out of 5 stars
Eh, it’s okay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this since 2019, worked well for a while and now won’t stay connected to WiFi.
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Connection issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second day of using the cameras. I bought two of them. I am at work now and have been trying to connect and no success! My phone internet reception is great and still i am not able to connect. Also when i could connect, the picture was so blurry! I will probably return it
No, I would not recommend this to a friend Rated 1 out of 5 stars
I would not buy again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera worked in live view but it had a few issues. I could not get it to send notifications to my android or my wife's iPhone. This meant someone could be in my house taking everything and I would never know unless I went to live view. Called customer service 3 times and they couldn't get it to work either, so I finally returned to camera and cancelled my subscription, the kicker was Dlink would not refund the 50.00 for the subscription , said they don't control it Google does and the policey is no refunds. Thank goodness Best Buy gave a full refund for the camera! I personally will never buy another Dlink product as I also had trouble with a router from them.
No, I would not recommend this to a friendRated 2 out of 5 stars
Other options would be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this camera a couple months back to watch our dog while we're at work. I regret not returning it when I had the chance.. This camera freezes more than it does anything else and I find it absolutely infuriating. I am sure there are other options that are better than this for $100.00
No, I would not recommend this to a friend- Cons mentioned:App
Rated 1 out of 5 stars
App is horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hardware is ok, but the software/app is horrible. Very glitchy. I had to agree to terms every time I opened the app. I have 2 of these cameras set up and they showed up on the app 5x each. Called for CS, got no where...
No, I would not recommend this to a friend Rated 1 out of 5 stars
Zero stars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no way im going to connect this cam up to my system after the problems I had just trying to get it activated. Im not going to change security settings and furthermore why does the Dlink email go to my spam everytime. This has become another waste of time on an inferior product that apparently has known issues. Im dissatisfied to say the least. Bestbuy should not have this crap on the shelves. Trust the negative reviews,I think the 5 stars are all computer generated lies.
No, I would not recommend this to a friendRated 1 out of 5 stars
Setup Failures both Ethernet and WiFi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is complete junk. It cannot connect to any network although it has an IP and is sending traffic across the network. Terrible design and zero quality control make this a camera to avoid. I returned it.
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Major Connection Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to connect it. Tried numerous settings on my router. Would not recommend.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Best Buy should not carry this product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Stops working conveniently right after returns aren’t accepted. Absolute junk and total joke of a product. Do not waste your money.
No, I would not recommend this to a friendRated 1 out of 5 stars
No third party support is a joke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera does not support any web interface or 3rd party support. It is a joke to try and use this thing on a phone app. Will be returning this ASAP.
No, I would not recommend this to a friend





