Customer Ratings & Reviews

Had to enable my camera recording and did not know how. Called tech support and got Misha (AR004281). She was the best! Very patient and knows what she was doing. Took a while to get it working since I have 3 cameras but I thank her in getting me set up all the way.

Case # C6724595 Tech ID AR004273 The customer support of DLINK is second to none-- Henry was clear and concise in helping me set everything up. Such a simple process with DLINK's tech support. Thank you.

I really love my D-Link camera. I can keep an eye on my home and pets. I'm not very techie so I called the D-Link phone # for assistance. Operator # AR004630 was very helpful and had my camera hooked up wirelessly quickly. She also helped me download the correct app to my iPad and iPhone. She was very knowledgeable. I can even unplug the camera and move it around and it still works wirelessly without having to re set up with the router! That was so great! The picture is very good. I have an iPad 4 and an iPhone 5s and the app works great with my D-Link camera! I love it!

I'm satisfied with Dlink service. My agent ID AR004211 was very good and patient in helping me set up the product, she walked me through each and every step. Thank you for your service

The product is not exactly intuitive but Aiko id#(AR004201) at tech support helped me through getting the dcs-2132l Camera up and functioning with superb knowledge and patience.

The lady that helped me did a great job and was very helpful and stayed with me on the line until all the installation was complete on my computer and my phone

- AR004277 provided me excellent service Im really satisfied and very glad to have Francesca walked me through the entire process. I will definitely recommend this device to a friend. Thank you D-link.

Im very satisfied with D Link service. The tech support was very good & patient in helping me when I had to change my modem & needed help re setting things case ID #C6721795 AR004611

Customer service rep Marvin Badge #AR004612 was very good at helping me set up the product. He walked me through every step. The picture quality Is awesome!!!

I spoke with the agent and she was very helpful in solving my issue. problem solved, thank you ! agent # AR004211

great camera customer service Kenny AR004219 was a great help. He was patient and thorough with his direction. I give him 5 stars Thanks again Kenny AR004219

Agent ID:AR004211 from Best Buy dedicated for D-link I had the best agent. Set was a breeze because of the agent. Thank you so much. I recommend this camera.

AR004211 Dlink provided quick and excellent service to fix my problem. I have had my camera fro 6 month and it works great good clarity day and night.

Case # C6732869 TECH ID AR004273 Had a minor setup problem but tech support solved my problem in no time.

AR004301; Kristopher was very knowledgeable and helpful in response to setting up my new camera! Very pleased with the result. thank you Kristopher.

I have a DCS-5020L and a DCS-942L and both work as advertised and I highly recommend them. This DCS-2132L just doesn't work well at all. The 720p resolution claim is false. It cannot stream video at 720p. It will send 1 still each second at 720p if you go into the advanced settings but the advanced settings will lock up almost every time you try to use them. Motion detection also doesn't work. It will detect motion and send an email but it won't record anything to the SD card and it won't email any pictures or video. I'm returning this and buying a different model.

Set up for this camera is way too complicated. I could not get the wifi connection to work, nor would the motion detection feature work. Originally I just wanted something that would pick up motion and record to the internal memory. I felt like it should do this right out of the box. After about an hour of trying, I decided to go through to whole wireless setup just to be sure and even after the d link website said the camera was good to go, I still couldn't get it to record simply based off motion. I finally decided it wasn't worth investing any more time into the setup and repackaged and returned it. Recommend putting out the money for a better camera, or have a professional install something.

Excellent support!! from id ar004627. I am thinking to buy another cameras from this brand

Outstanding job by tech support ar004627 helped me get the security system up and running

Agent AR004639 assisted me with the installation of my DCS-2132L camera. Great Service.