Customer Ratings & Reviews
- Model:
- DCS-5020L
- SKU:
- 8884329
to a friend
effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as ea to set as they make it sound.... not even for a techie.
I would recommend this to a friendGood pic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good pic, but slow to control. That is the only negative.
I would recommend this to a friendWill not work well on Mac OSX, no two way audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took this unit back after initial set up and finding lack of compatibility with OSX on MacBook Pro. Immediately ordered the Foscam FI8910W Pan & Tilt IP/Network Camera with Two-Way Audio and Night Vision 2-pack from Amazon for about $20 more than this one camera.
No, I would not recommend this to a friendNot the best, but does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job, but would like better sound quality.
I would recommend this to a friendTerrible camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first day I set it up all was great, was able to see my living room nicely. Day 2 it dropped connection once or twice but started working again. Day 3 connection problems got worse, kept freezing. Day 4 could not get any kind of picture at all, when I was able to get a picture it froze and said lost connection try again. After that it was over, never got it working again. All my other items work just fine on my wi fi. Strong signal but camera was a bust . . .took it back! I would not recommend this camera.
No, I would not recommend this to a friendReturned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product stated it was wireless. It is not-needs to be plugged in continually. That's NOT wireless to me. Also-it says NOTHING about needing a router to plug into until I opened the box. When I picked it up in-store, I asked if it was wireless, and just needed wifi-as in a wifi "puck", which I have. I was told yes-so OBVIOUSLY your people don't know about your products. If I DO purchase from Best Buy again (highly unlikely)-I sure won't depend on the salespeople !
No, I would not recommend this to a friendRead below
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly after buying one of these and a DCS-5222LB1 I ended up bringing this back and adding a few dollars to get a second DCS-5222LB1 camera instead.
I would recommend this to a friendNo recording
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera would have gotten five stars however I was lied to and told this supported video recording which in fact it does not
No, I would not recommend this to a friendGood for watching babies & pets...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for watching babies & pets... i guess... manual (really can call it a manual) and support site are use less. i have called support on some island several times ... need to call again.. becoming bff's with them. each time i call support the tech takes me a different direction than the last one so no learning the steps.. recording the cam will never happen. guess i need to return it to best buy...
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .We wish to thank you for your comments that you posted within your review. Please note that D-Link would like to assist you in answering any questions you may have regarding the DCS-5020L. Based on the information posted within your review we would like to provide you with the following link listed below, which will be good for the next 10 days. Please click on the link complete the necessary information to provide D-Link with your contact information and further details regarding any issues or questions you may have with the DCS-5020L and we will have a D-Link support specialist contact you directly to answer and resolve any questions or problems you may have on this device.
Here is your link: http://supportrequest.dlink.com?id=e5404e4b338f47baa59e96f5296b3a71&token=c2fce24fea08417f9ff5d25a6a2a6bad
Thank you for being a D-link customer.
Basically . . . it Sux
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this when it works. I also own a DCS 932L - works great! It gave me the confidence to purchase another D-Link camera. Both cameras are on the same network, viewed using the mydlink.com website, so it's not a network issue. Wish List - Ability to invert picture, allowing for a ceiling mount.
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .We want to thank you for your feedback as we really do appreciate and value your input. We are sorry to hear that you encountered problems with the DCS-5020L. Please make sure you have downloaded and installed the latest firmware (1.03B8). If you are still experiencing issues contact D-Link technical support at www.support.dlink.com so they can diagnose the issue and provide you with a solution process. We thank you for being a D-Link customer.
One of the worst camera systems out there!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would absolutely not recommend these to anyone. When they work, they're decent. But they lose connection all the time, cameras go down ALL the time even though the app shows them to be working fine. Image is blurry and fuzzy, good luck trying to actually recognize anyone.
No, I would not recommend this to a friendGreat for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, fully adjustable but no recording feature :-(
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .We thank you so much for your feedback as it really means a lot to D-Link. Please note, that this camera also includes the D-ViewCam software, which adds enhanced features and functionality that helps you create a full surveillance system, available for PC's that are not running MAC operating systems, for up to 32 cameras. With D-ViewCam, you can view multiple cameras at the same time, record video, and set up scheduled and triggered recordings. Please refer to page 35 of the User Manual which instructs you on how to setup the recording of video clips to a FTP server for your convenience. If you have any further questions or need assistance with the setup of the D-View Cam application or in connecting to a FTP server, please call D-Link support at 1-877-453-5465 or visit www.support.dlink.com. Thank you for choosing D-Link.
Don't do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to set up. 1 page instruction manual. Waste of time and money. Did not connect to my wifi, needed an app to use camera and did not work correctly with Mac. Stay away. Order the same camera manufacture as your wifi modem manufacture.
No, I would not recommend this to a friendNot reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly have problems connecting to the cameras for no apparent reasons.
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .We thank you for your feedback and appreciate it very much. Please note that if you are having problems connecting to the cameras, check your firewall settings and your anti-virus software and try disabling them and then re-connecting your cameras. In addition There might be a problem with the network cable. To confirm that the cables are working, PING the address of a known device on the network. If the cabling is OK and your network is reachable, you should receive a reply similar to the following (...bytes = 32 time = 2 ms). Another possible problem may be that the network device such as a hub or switch utilized by the Network Camera is not functioning properly. Please confirm the power for the devices are well connected and functioning properly. If you are using a wireless connection to connect the camera, be aware of the range limitations of the wireless N standard. Most wireless N devices have a maximum indoor range of around 70 meters (230 feet). Also be aware that obstacles such as walls, floors, doors and other solid objects can have an adverse effect on signal range. You may also contact our D-link support for further assistance in troubleshooting the issue further by calling 1-877-453-5465 in order to verify if there are any hardware problems with the cameras. Thank you for choosing D-Link.
Slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I need to view from my phone, half the time it freezes and then times out on me. I have to keep refreshing. The frame rate is terrible. The scene has happened already and it may not even display it on my phone. You do not get what is actually happening at that time.
No, I would not recommend this to a friendwas not what I thought it was
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was buying a camera that would record the video it took on my computer. It turns out that it only plays in real time. It's useless to me.
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .We appreciate the feedback and want to thank you for the review. Please note that in order to record video on your computer you need to download the application "D-View Cam" from www.support.dlink.com. If you ever need assistance feel free to contact our technical support team by calling 1-877-453-5465. Thank you for choosing D-Link.
Would not connect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive to not work. Was not able to connect to the camera
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .We appreciate the feedback as we value the input and we are sorry to hear that encountered issues setting up the camera. We advise you to refer to the quick install guide and user manual of the DCS-5020L from www.support.dlink.com. In addition, feel free to contact us for assistance by calling 1-877-453-5465. A technical support rep will be glad to help you resolve your problems. We thank you for choosing D-Link.
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive and it is hard to install and to rotate
No, I would not recommend this to a friendHorrible Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely absolutely unreliable!!! It's hit or miss if these junk cameras will get a signal. One minute all is good, the next - it can't connect. No support from manufacturer. Absolute waste of money
No, I would not recommend this to a friendNo good for night
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this and it did not work well in low light I also recieved terrible customer service from best buy with this product.... I tried to return it 24 days later and they said I can't even though it doesn't work as stated
No, I would not recommend this to a friendBrand response from D-Link Support
Posted .Thank you very much for the feedback and we want to apologize for the issues you have been experiencing with the camera. Note that we do offer free technical support to all of our customers. Feel free to give us a call anytime at 1-877-453-5465 and one of our technicians will be more than happy to assist you. Thank you for choosing D-Link.