Customer Ratings & Reviews

Was not able to setup my camera using the desktop and have to use mydlink lite.

c6719349 tech id ar004273 tech was great camera is great like pan and tilt

AR4624 Super Service from Ronnel. Helping me install a security camera.

The person I talked to was very patient and was very helpful ar004277

C6713128 8r004273 great service helped me with everything I needed.

Excellent help on phone. Badge ID AR004201 Great customer service.

ar004627 The camera is very useful. Tech support was outstanding.

Was getting 30 texts a day informing me that my DSC 5020L camera lost connection. I also have a DSC 5222 which works just fine, so internet connection is not the problem. Recently, there was a firmware update for this camera which I hoped would take care of the problem. Now it just stays offline, even though the camera is showing a green light. The dlink support page is very little help. My advice is to go with the better model or try something else altogether.

Very helpful and knowledgable. Very easy directions to follow.

We needed something to just keep a watch on our second home. Set up is easy once I figured out I could not use my tablet for set up. So saying that, it was easy for anyone. The picture is unbelievable. control and changing the settings is easy. But when you get a motion signal and your family has set it off and your are not prepared to be a peeping tom it is unsettling. Note sent to family that day,to have me turn off motion detector when they plan on being there. Awkward. Great Buy.

great customer servive rep. great product. great quality

C6712874 Had very good response from the support tech!

online surport was 5 stars henry ar004273 for set up

excellent csr badge #AR004277. thanks for your help

Service is great, Ruchel was super, so far so good.

ar004281 helped me out with product software .....

Ar004211 Camera and the customer service is great!

We've been looking for baby monitors forever and could not find one that suits our needs. We just moved from a townhouse where we can easily hear and see eveything to a split level-ish single family home. We bought 2 cameras for the nursery and the playroom. Clarity and reliability is great. We don't need to lug around a monitor specifically designed for this because of the mobile app-- we just downloaded it to our phones and ipad! Installation was easy. I can now see the kids even if I'm at work without having to oblige my husband to turn on his facetime. Definitely worth it!

This is my 5th camara, all the others were Lorex units. This camara has the ability to pan and tilt which may come in handy if I decide to move it to an outside location. The cellphone interface is fairly decent but the computer interface is clunky. For some reason it goes through Process Explorer which I don't typically use as a browser and this extends the time to interface substantially. The unit has alerts based on motion and noice (no IR) but there are no sensitivity settings so false alerts are common. It seems the only alerting is via email, so this can fill up your inbox with junk alerts. Not a bad price but features are a bit thin.

This did not suit my primary needs. Cannot use at night through a window due to glare from the infrared LED's, Daytime is fine. I could not get the email to work, "Cannot connect to server". I have set up many email accounts and automatic connections to accounts but this would not connect with my gmail account. Could not get the motion sensor to activate camera. The only time camera would activate was when I used the mobile app to monitor the camera. I could not get the mydlink monitor to work with Firefox, it would only work with MS Internet Explorer. I am returning and purchasing a full security camera system with multiple outdoor cameras.