Customer Ratings & Reviews

Love it everything about it. Amazing people, very kind and courteous.

The gentlemen from geek squad who installed my Rexing front and rear M2 dash cam had ripped my vehicles weather strip lining right near the front drivers side window when attempting to hide the dash cam wires. He then attempted to glue it back together, but failed and just made the rip even worse! Best Buy ended up filing a claim because the damage done coasted over $500 to replace. I had the get the whole weather strip lining replaced due to this. I then had to wait a weeks for a check to come in the mail, it was a very big inconvenience for me because I was constantly worrying for weeks that rain could possibly leak into my vehicle and cause even further damage than had already been done! Luckily, the rain had stayed out enough time for the check to come in the mail without any further damages. I had the weather strip lining replaced right away by a trusted mechanic. The mechanic that fixed my weather lining also, had to hide the dash cam wires that Best Buy failed to do without ripping it. I never got a refund for paying $100 for the installation that Best Buy failed to do correctly. I no longer can risk or trust any geek squad member to install anything for my vehicle anymore which is very disappointing to me.

He didnt have to put up front dascam. I was charged anyhow.

Terrible installation experience. I will never return to this store. Because the wires were apparently not long enough, the camera was installed in position where it didn't get a proper view of the front of the vehicle. No discussion of the problem before tech installed the camera wrong, leaving me with little choice but to accept it because I needed to leave to pick up kids. Installation took 2 hours, with most of the time tech just seemed to be out doing something else. Tech tried to get me to pay for installation of back camera because apparently the back camera wasn't included in the "free installation" that came with the camera package. When I refused, he backed off. Camera was mounted in a way that full front view was impossible. Vehicle was immediately returned to my garage after installation, and the next morning camera was falling off of the mount (see attached photo.) They really don't know what they are doing and are just trying to get you out of the door.

I traded my dash cam in for a built in backup camera stereo and had Best Buy install it.

I would give service a -0 I wrote in advance the model of my front and rear dash cam installation so they would be prepared when I brought my vehicle to its appt. I was told it would take 1 1/2 hours to do, so i patiently waited. Then he said he was done. He ran out of time! He never installed the rear camera and quoted me that Inwould need to bring it in again and it would cost me $126 to do it. I already paid the installation for the entire service for $88 which was quoted online. I had to drive straight to work and then parts of the cords started popping out of where the tech installed my camera. Sticky tabs started showing. It became a hazard for me driving because the wires where getting more exposed. I see electrical tape wrapped around wires. And zipped tied!! It was horribly done. I have to go to a different location to uninstall the mess that was made. With the rain it was hard to see while the wires are dangling in front of my window. I won’t get anything installed here again.

Rear dash cam was installed upside down. I removed it to re install it right side Up and it ruined the extra thick double sided black tape pad used to secure it. I have to order a new double sided black tape pad. Presently it is not installed. :(

What good is a dash cam when it is installed above the wiper line? Living in the north it will constantly be covered with snow, slush and road grim. Also useless in the rain.

Installation was not professionally install dash but 24 hard wire just cut and inserts.

I had a great experience with Geek Squad for my dashcam installation with a separate rear window camera. The technician was professional, knowledgeable, and took the time to explain the setup before starting. The wiring was done cleanly and neatly, with no exposed cables, and both front and rear cameras were positioned perfectly. The installation was completed on time, and they made sure everything was working properly before handing the car back to me. Overall, very satisfied with the service and would definitely recommend Geek Squad for dashcam installations.

The agent was very helpful, courteous, and pleasant during the installation of the dashcam in my truck. The work was impressive. There were zero signs that anything was installed. This was all done in a very timely manner. Told us to contact them if there were any issues. Very well done.

Had my dashcam and rear camera installed, and this guy absolutely nailed it. He did such a clean, professional job on both my cars—and even my uncle’s car—that I’m convinced he might secretly be part ninja. Wires? Invisible. Cameras? Perfectly placed. Stress? Gone. If you want someone who works fast, knows what he’s doing, and leaves your car looking like it came from the factory with the cameras, he’s your guy. Highly recommend!

I bought my dashcams online and had Best Buy install them for me. The installation was done very professionally and they also gave me 3 months time to get back If sometime doesn’t feel right in writing (Ofcourse I didn’t have to use it) And the price was so affordable and much better than what ridiculous price auto shops charge

I got the Thinkware U 3000 installed on my 2024 Subaru Outback from the Woodbridge store. The install was clean and very professional. The advisor was helpful and explained everything very well. I was in and out within 90 minutes.

I recently had a dashcam hardwire installation done on my car by the Geek Squad team at Best Buy, and I wanted to share my experience. The scheduling process was smooth, and the staff was courteous and professional throughout. The technician explained the installation steps clearly and ensured I understood how the dashcam would function after being hardwired. The work was completed within the estimated time, and the wiring was neatly done with no visible clutter, which I really appreciate. The dashcam powers on seamlessly with the ignition, and the parking mode feature works as expected. Overall, the installation looks clean and professional. One suggestion for improvement: It would be helpful if the team provided a quick checklist or guide on post-installation settings for the dashcam, especially for features like parking mode and voltage cutoff. Thank you for delivering a reliable and efficient service!

Excelent support. Work was very clean. They can install dash cam even it's purchased elsewhere. Make sure to buy installation kit.

The installation was done quickly and looked great. He took time to explain the product to me. Very friendly and courteous.

I went in to get a dash cam installed, the process was overall pretty easy. I first called to see if they do install dash cams they said yes, then I asked how much, they quoted the price. I was like, that’s not bad at all. I paid for the instillation fee right away, set up the appointment. Showed up, talked with the worker who would be working on it, he was so friendly and knowledgeable! It was less than 2 hours and he was finished! Quick and painless! 5 STARS ⭐️

The Best But tech mounted the dash cam with ease and precision.

Overall, a dashcam with a separate rear window camera installation is a great option for anyone looking to record both the front and rear of their vehicle. It has a number of pros, such as recording both front and rear views, being easy to install, and being affordable. However, it also has a few cons, such as being bulky and not being compatible with all vehicles.