Customer Ratings & Reviews

In my area there have been frequent power outages, and while I use power surges, I found they one I used for my PC just wasn't enough and eventually my PC couldn't be salvaged. I bought my new PC, had the Geek Squad do a data transfer, and went with their suggestion of using a power back up surge protector for my PC and monitor alone. I decided to purchased one for the computer, one for the modem, printer, phone, and then one dedicated to my laptop. Each were a bit more expensive, but we've had two electrical outages and I'm happy to say I've had zero difficulties with my electronics after installing and using these! They are worth the extra money!!!!

I could turn on my computer and was afraid I lost years of work. The Geek Squad transferred all my files onto a harddrive and saved all my work. They even recycled my old computer for me.

Great price. Great product. Great performance. Got rid of an old clunker and love the speed and ease of use. Geek Squad was very helpful in transferring files and getting things going.

The guys who set up my laptop and transferred all my data from my old, damaged laptop were as professional as the IT department from the high tech company that I retired from. I did refer them to a friend who also bought a new laptop.

I purchased my new device late in the evening and the geek squad accepted my new device. They kept my device overnight in order for the data transfer to continue. They made sure that everything was how I wanted on my iPad and helped if there were any problems! I would go back to the geek squad for help anytime

It was nice to go in have the squad transfer all my files to my new apple from my old hp. and show me a lil about how apple works differently, very easy.

The associates were very patient with other rude customers ahead. Seeing them take on people who yell and them keeping their cool at all costs is a testament to the training manager. Good job, guys, and thanks for the cost effeicent advice on my broken hard drive

Geek Squad did a data transfer as part of a setup for my new PC. Most data was transferred, but I'm still trying to find and move to appropriate folders a fair percentage of the data that was on my old PC.

I took my tower computer in to be diagnosed for a problem They checked it out called me at home said I had 5 different virus' on my computer. Your store had a great sale on a smaller desktop computer we bought it and had Geek Squad remove all the virus' and put my important to me documents and pictures on my personal external hard drive so they are safe then format my tower they also went above and beyond one step further and reinstalled my Windows 10 and other items I had originally on my computer I was impressed that they would do it without being asked, Good Job Geeks and my tower is now being saved for a future disaster at home,

The gentleman and lady who took in my poor MacBook, my Time Machine, and my brand new MacBook Air understood the problems that needed to be dealt with very clearly. The gentleman who did the work on my machines, Josiah, was a pleasure to work with. He stayed in touch with me by phone, described issues in a way I could understand, and ultimately achieved what we both thought impossible: a complete transfer of all my stuff from the crashing MacBook and the corrupted Time Machine. And it cost what the first 2 Geekers toid me it would! No surprise charges, no overages - what a wonderful surprise! I cannot recommend them more highly!

Helped in selecting a new computer to fit my needs. Answered all my questions regarding my new computer and helped familiarize me with all the options available on the computer.

I needed to backup my old computer on a hard drive and also transfer all info from the old computer to the new Lenovo computer I purchase. the geek squad on site did and OUTSTANDING job with the transfer- even my shortcuts were saved in the transfer and file folders. I was a bit skeptical about this transfer (cost) but after reassurance by the store team- I have no regrets. in the past I have only used the online geek squad as the instore was not good. the instore geek squad transfer was seamless and done in a very timely manner. I will use in store geek squad again without hesistation (at this store- bucktown- Chicago)

This is my first time using the Geek Squad and I can tell you it was simple. When I told theses guys that I was not really that up to date with laptops they were very understanding and made it so easy to understand. I hope all theses guys get some kind of that a boy from the head office. Don Terrell

They were some of the most knowledgeable friendly people. And they helped me and saved me quite a bit of money. I would recommend them to anyone only took me a few minutes, and they had me up and running

Geek squad helped me select a new laptop to replace my old laptop, which was on its last toe (not leg)! They were able to transfer all of my data and files to the new laptop in short order. They are the best!

Transferred info from one computer to another helped with passwords got the new computer up and running

They were great in backing up all my data from my old PC to my Laptop and also onto a removable hard drive. Very professional and helpful

I recently had a data transfer done through Geek Squad....could not be happier with the level of knowledge and professionalism provided by this team.

I purchased a HP tower with Windows 11 at Best Buy because of Windows 10 being phased out. I had the Geek Squad set it up and also asked them to install some of the programs that that were on my old tower. I am very happy with the work that was done by the Geek Squad and also with the new HP tower. It's so much faster! The Geek Squad agent also courteously answered all my questions.

I love the Geek Squad, and have used them for several in-home installations and general computer service, and have never been disappointed. Till now. While the backup and transfer went fine, the Geek assigned to explain things to me and walk me through the setup of my new computer was clearly not up to the task... I seemed to know more than he did. I asked him if he was new, and he said no, so I asked for a different Geek, who told me the 1st Geek was, in fact, new. 2nd Geek was terrific, as usual, and I left happy, but can't give 5 stars because of that 1 disappointment.