
With Data Backup or Transfer service, you can bring your devices to a Best Buy store and have a Geek Squad Agent transfer data from one device to another.*You'll need to bring in both your old and new devices, and you'll be without them until the transfer is complete. Please note that this is a drop-off service, so it will not be performed while you wait. A Geek Squad Agent will provide an estimated pickup date when you drop off your devices.Make a reservation by choosing a store in our online scheduler or by calling 1-800-433-5778.
Q: Where can I have this service performed?
A: This is an in-store service, so you'll need to bring your devices to a Best Buy store.
Q: What does the Data Backup or Transfer service include?
A: The Data Backup or Transfer service involves a Geek Squad Agent transferring data from one device to another, such as DVDs, NAS, or a hard drive.
Q: How is my data organized during the transfer?
A: The Geek Squad Agent will ensure the data is organized in the same folder structure as the previous location.
Q: Can Geek Squad provide a hard drive for my data backup?
A: Yes, you can purchase the 'Data Backup or Transfer with Hard Drive' service, and Geek Squad will provide a hard drive for your data backup or transfer.
Q: What happens after the data transfer is complete?
A: The Geek Squad will install and configure any included or built-in software for an external hard drive and help set up a data backup schedule.
Q: Does this service include setting up my network devices?
A: No, the Data Backup or Transfer service does not include network device setup.
A: I had physical damage. the computer fell off counter top and messed up the corner pretty good. they fixed all the physical damage and had it back to me within two weeks. when i turned it on the hard drive was messed up and would not allow certain programs to open. so, i sent it back and it took about two more weeks to get back. when i got it back this time it sounded like the speakers were blown and upon looking at the back of the laptop i can see wires that are bare/you can see copper through the insulated wire. this is a Dell alien ware so of course they keep trying to fix it, but there is absolutely no way that wire was that way prior to them working on it. so again i sent it back. they have now had the computer for over a month and a half total (15 days so far this time) and they have not even received the parts to do the repairs according to their tracking information. I rely on my computer for business so i had to buy another one just to keep everything moving forward. this has gotten beyond ridiculous.
Q: What is the cost to transfer data and files from old computer to a new computer?
A: The backup from my dead pc to a remote hard drive was $100. They recommend you do it that way then just transfer the files onto your new pc.
Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

With Data Backup or Transfer service, you can bring your devices to a Best Buy store and have a Geek Squad Agent transfer data from one device to another.*You'll need to bring in both your old and new devices, and you'll be without them until the transfer is complete. Please note that this is a drop-off service, so it will not be performed while you wait. A Geek Squad Agent will provide an estimated pickup date when you drop off your devices.Make a reservation by choosing a store in or by calling 1-800-433-5778.

Need help installing your new car stereo receiver with touchscreen capability? Get it done neatly, reliably and professionally by a Geek Squad Autotech. Additional materials fees apply, see below for more details.*

A Geek Squad Agent will remotely find and remove unnecessary software, optimize your web browser, perform any operating system updates and/or upgrades (cost for any OS upgrades not included), install one security software application (cost of software not included), and make sure your operating system is running at peak performance.*
| Pros for Data Backup or Transfer (In Store) | |||
|---|---|---|---|
| Ease of use, Speed, Data Transfer, Performance, Service | There were no pros for this product— | Ease of use, Speed, Software Setup | Speed, Ease of use, Overall Performance, Laptop Performance |
| Cons for Data Backup or Transfer (In Store) | |||
| Price, Motherboard | There were no cons for this product— | Customer Service, Overall Performance | Issue Resolution |