Customer Ratings & Reviews

The Geek Tech's are GENIUS ! They were able to transfer EVERYTHING from my old - 11yrs old - MAC. I had backup flash drives and they transferred those as well, but it really wasn't necessary. My documents and accounting apps were current to the date that my old MAC died. I was VERY impressed.

The agents backed up my new flash drive with the contents of my old laptop hard drive. With their work load it didn't take long to be notified my flash drive was ready for pick up. The backup was completed thoroughly and quickly.

I was please with the overall service. The request was actually complete ahead of schedule. I wasn’t a fan of the appointment setting because I had to go in twice. From my experience of returning for my appointment, the information and system could have been completed on my first arrival without an appointment.

My laptop wasn't working and I was surprised how quickly they were able to fix it. It is working great.

When we purchased a new MacBook Pro for my wife the Geek Squad offered their transfer service. My wife had a ton of school and work things on her old computer. We left the old computer and the new computer with them and had it back in a few days. We felt it was a nice touch how the agent made sure that we opened up everything before we took it and he gave us a direct number to call if there were any issues so they could fix it right away. We felt they went the extra mile and will be using their services again.

My DVD internal drive did not consistently appear on my File Explorer drive. It would appear one time and then not appear a second time. Bruce and an assistant tried to determine why this occurred and concluded that it was an HP problem. I ended up buying an external DVD player. The DVD player was marked on the shelf at $28.00, but at check out it cost me $49.00

Agents transferred all data from old i pad to new Everything works perfectly

It was a wonderful experience! The Geek squad members are really knowledgeable, and helped me through a scary virus threat on my computer! I was very satisfied!

Great help with backing up my stuff. Had it transferred to a new computer... no problem. Quick turn around too!

They worked with me to get the job done, I needed special files loaded to a flash drive, they were super fast , had it done in a day! , I would give 5 stars except the lady that helped me was super rude, I was so happy that a nice gentleman came and took her place, I think he saw how rude she was being to me and came to diffuse the situation which he did very well and took care of my concerns about getting personal data transferred..

They were quiet professional and efficient, I recommend their service.

When I originally took my items in for processing, was surprised that the assessment was free. They did a good job of transferring data, but was disappointed as I had taken my hard drive in earlier and was told that they could transfer the data, but when I brought it in with the new computer they were not able to and was going to send it to another company with a $250 minimum to assess to see if they could transfer the data. I could have cost more

Some tech persons are more helpful than others. After going through three, finally found one who was excellent and took great care in assisting me.

Normally I transfer data from my old computer to my new one, but this year has been challenging, and I just didn't have time to sit for a day to move everything over. The Geek Squad took care of this chore for me, and it was done very quickly.

Very knowledgeable and helpful. Got done quickly and explained everything with simplicity

I am not a techie by anyone's measure, so this service was extremely helpful. The people I encountered were competent and professional and had zero condescension which is nice. I was never rushed through any process and all of my questions were answered to the fullest extent. I purchased the three year service package so I know if anything happens to this unit, or if I need general assistance, the Geek Squad team is standing ready to help. I was very satisfied with this part of the experience.

The service professional was excellent and efficient

We love you guys! We appreciate the tailored service for our needs!

Geek squad was able to back up my data from my former laptop and carry everything from my old laptop onto my new one. They created a new folder on the new desktop so that my old data and materials are stored in one central location and is/are easy to access when needed. They were able to back up all of my music, documents, and everything on my former computer onto my new one. The only downfall is that I have to purchase Microsoft Office again.

Great upgrade from my laptop. Had my files transferred by the Geek Squad and was up running with little or no difficulty.