Customer Ratings & Reviews

I had a lot of of old data, programs, etc. They cleaned everything up, deleted discontinued programs, etc. All of my important data was retained. I was very pleased.

The Geek Squad was able to back up my computer and offer great service in a timely fashion.

The Geek Squad was able to successfully transfer our data from our old computer to our new one seamlessly.

I was obliged to pay for this service to simply transfer my original data to a new computer. Although it was done rather quickly and the team was nice, I think this service should be free for people purchasing a new computer. There WAS some loss of applications so be aware of all the ones you have.

I don't want to rave, but I have to. I dropped off my new lap top that I just purchased from Best Buy along with my old lap top that doesn't show a screen to have my files transferred. I was told it would take 3 days to complete. It was in the afternoon when I dropped it off. I got a call the very next day after lunch that my computer was ready. How awesome was that for my first encounter with the Geek Meek Squad!

dylan was very respectful, responsible, i am very thankful to him and his team for backup my pictures…thank you very much.

Dropped off computer for data transfer and cleaning hard. Old computer recycled.

The Geek Squad was unable to obtain my data without going into greater expense. However, I was very thankful they attempted to..There were pictures my husband had taken, before he passed away and my daughter and I would have liked to have been able to obtain them..Sure let me know that you need to back up or store your importand data and pictures elsewhere..My computer crashed without warning...

Did a wonderful job couldn't be happier, well I could have but not Geek Squads fault as Best Buy doesn't use Norton idk why but got hold of Norton for install b4 using np tyvm GS job well done as I asked for all my old favs and tunes to be imported and they plus pics are all there. now have 80 buck lite catcher lol webroot maybe an option to apply it as credit on payment would be nice . oh well,, Thanks Again B

My old computer crashed and had data on it I had not moved to a thumb drive. The Geek Squad was successful in moving that data to a new thumb drive for me to put on my newly purchased Best Buy laptop. I was kept informed throughout the entire process each step of the way. Not only were the people working hard for my benefit, the price for their labor was much less than I had anticipated it would cost.

Had data backed up (a lot of it) due to laptop issue where by the hard drive had to be replaced, battery replaced and Windows 10 re-installed. The backup performed was on point (thorough and complete). I was pleasantly surprised that all my files were put back in their original file locations post all completed repairs and Windows 10 re-install. Kudos Best Buy / Geek Squad! A special thanks to Stephen.

The geek squad did a great job not only getting my laptop information transferred onto a HD as a backup, but also preserved my very important information

As a retired technology challenged person, I was very grateful that Geek Squad did all the backup and transfer for me.

All of the data from my old laptop was transferred perfectly! i'm very happy with the service They even got it done a day early

Within 1 day, all requested files from old Windows 7 system transferred over, and, Tech spent time going over main new features. Very pleased. Have been using them for @ 15 years for computer, laptop and phone help. 67 years old. Some tech background, but hard to keep up with constant change. They certainly make it much more easy !!

Took my ASUS laptop to have my data transferred to a thumb drive and Geek Squad completed the job real fast. As well as wipe out all the data on my laptop so that I could donate it to Veterans Of America.

Data Backup Or Transfer At first i didn't want to spend the money. After thinking about how i had to do nothing but drop off my computer and pick it up when they called me it was worth the time. When i picked up my computer and came home everything they said was going to be done was done and i will do it again when and if i need to. The back up was complete and i would recommend this to everyone to save time.

I have delt with the "Geeks" in the past but this last time I had been with out my Laptop for about 1 week, due to the uninvited visit by Hurricane IRMA which played with the hard drive. I had purchased a new asus LAPTOP AND THEY TRANSFERRED MOST OF WHAT THEY COULD,That said the Geek Squad at my local Best Buy were so accommodating and helpful that I give them a shout out and huge thank you.

GS was very helpful in recovering all my data from my previous laptop, and I am very grateful to them for it!

I bought a replacement Hp laptop at Best Buy. The Geek Squad took it to download all my data and info. When I took it home, it worked perfectly and everything was perfect. Thanks Geek Squad!