Customer Ratings & Reviews

As a retired technology challenged person, I was very grateful that Geek Squad did all the backup and transfer for me.

If you are cautious or inexperienced in transferring data from your old computer this is a good buy. Geek Squad was very responsive in letting me know what they could or could not transfer. You may need to inquire where Windows 10 has placed your files. I had to look quite a while to find the 330+ music CDs that were uploaded to my computer.

I was very, very happy with the service I received. The Tech was able to access my all my data & transferred it to a new hard drive. They saved me a great deal of work. Thank you!

The service was completed with excellent customer service and timely. Everything I requested was completed and I'm more than satisfied

Geek Squad helped to transfer all files, documents, photos, videos, etc., from old computer to new computer. They installed security software, did updates and then did a diagnostic test. They answered all questions and made the process go smoothly. My new computer works just like it's supposed to!

My set-up and data transfer was completed in a VERY timely manner and they even went to the trouble to look up appropriate files to transfer my (OLD) printer! And put the link smack in the middle of the screen, instructing me how to get it all set, when I picked it up. And I was given my old hard drive and they re-cycled my old machine! What more could you want????

The staff at the Centennial Hills location in Las Vegas were polite, very knowledgeable and patient. I felt very comfortable and confident that I was getting the service I needed. Everyone I met was helpful.

The Geek Squad provided us with sound advice and assisted us with the recovery of data from a damaged disk operating system. We were most concerned that our data was lost and irrecoverable, however Heath, the Geek Squad representative, and his team did everything possible to successfully recover our data.

Excellent service! I am for my appointment. They took my computer and told me the process for the repair. Told me what I needed to back up my data. Recommended the right storage device. Once, I checked in my computer, I received regular status alerts. Excellent service from start to finish.

They transferred material from one computer to another and all is well with it.

The Geek squad was awesome. They transferred all necessary, and wanted, documents, videos etc. from my very old non-working computer to my new one. It took them only one day, and they described in detail what the issue was, and how they fixed it. They also helped me navigate some new features on my new computer. I would definitely recommend using their services.

When we decided to get a new computer we were wondering how we were going to get all of the information from the old to the new. Thankfully the helpful staff at Geek Squad took care of it for us. Not only did they transfer all of our data, but they gave us a good estimate of how long it would take so that we could plan the best time to come in without interrupting our usage.

My dog didn't eat my homework, but my cat threw up on my laptop and it seeped in overnight. Geek Squad was able to retrieve all the info from my hard drive. Didn't have to wait long to speak to them - the online appointments are a huge help - and they were very helpful and friendly. Explained everything to me, thought the price was very reasonable, the had it done earlier than they projected.

Easy to use and makes file transfers quick and easy.

This 13" laptop is my fourth Dell computer. It's ease of use and quick response time is wonderful. Becoming accustomed to Windows 10 has been challenging but the voice feature and navigation of the computer has helped with my transition. The exceptional battery life, HD screen and light-weight feature make this laptop my favorite one so far.

GS was very helpful in recovering all my data from my previous laptop, and I am very grateful to them for it!

Sold me a new computer and transferred data from dead computer to the new one. Completed process quickly and at a very fair price.

I purchased a new All-in-one PC. I brought my old laptop to the store to have the applications and data transferred to the new PC. Everything was in perfect order!

Agents transfered my files and data from my old laptop to my new laptop and did a complete and thorough job. I have had this service done with a previous computer at a different retailer and I don't think it was nearly as thorough. Very satisfied with the data transfer and set up of my new laptop.

Smooth transfer of all files from old laptop to new. Tech was great at making suggestions on how to clean up files and maximize storage space.