Customer Ratings & Reviews

The best . Excellent outcome and people were very knowledgeable and helpful. Have used the squad three times and highly recommend them.

I have used the Geek Squad services for many years and they always do an excellent job. I purchased a new Mac Pro and they set it up beautifully. They installed Microsoft Office and transferred all my information from my older Mac. I highly recommend their services.

Daniel transferred information from out previous lap top to our new MacBook Air. Efficiently, helpful.

The agents transferred the data from my old computer to my new one. They transferred EVERYTHING. This was a big timesaver, as when I've done it myself with previous computers, it took hours. I'm glasd I had them do this.

Bought a new computer/laptop ... datta transfer went smoothly .. very happy with the results

Had desk top issues so I turned to the Geek squad for help. They strongly suggested I backbup all the data onto an external hard drive. The consultant picked one out for me and did the back up and, after servicing the desktop, restored all the data back. Very competent group of people working at the Geek Squad!

The Geek Squad did a great job setting up my new computer and transferring the files from my old one. They answered all my questions and made sure I had what I needed to move forward. The agents were very friendly and courteous.

Everything that was needed from our old desktop was present and easy to access.

They were able to transfer my data from my old phone even though my old phone had some problems. I'm very happy with their help.

The guys on the Geek Squad team did a great job transferring over my data from my old computer to my new one. The only thing I didn't like was that they told me it would take two days to complete when I bought it. After two days I called and they said two more days. It ended up taking one week to complete.

Data backup was complete all request data available however I felt that a better presentation or release document could have been provided advising what data was retrieved from what files or At least where it was placed and any difficulties so I was not looking for data that was not retrieviable

I use computers for pleasure, writing, and tutoring searches. The Geek Squad determined that my hard drive was blown along with the motherboard (five years' of wear-and-tear). They worked on both computers, adapting them to my usage patterns. I know they 'go the extra mile' to please their customers.

I was pleasantly surprised by the kindness and attention I received at all points during the set up and the transfer. I was treated with respect and concern for the transfer I requested.

Had to buy a new lap top and the agents loaded the programs. It was ready in two days. When I picked it up, they explained the new system and made sure I understood the procedures. Great service Great service

The agents transferred all the Data within a very short time. They had the computer ready on the same day that I brought it in.

Was quick and efficient. Staff was friendly and helpful. Would go back and do it again 100% of the time

The agent was able to identify the problem and backed up my data as requested.

I think it depends on the rep that is doing the transfer. The rep that did my transfer knew what he was doing and did a really good job. Several times before, when I had bought new machines, I lost a lot of data, but not this time. If I ever get another computer I hope I can find that same employee.

We had another brand in the living room at the time our daughter gave us a Samsung for the bedroom. Picture clarity seemed so much better on it than on the other brand. When the other brand had to be replaced we opted to purchase another Samsung even though it was a little more money. We've been very pleased so far with this product.

My laptop would not come up. I decided to buy a new PC and have the data moved from the old nonstarting laptop to the new laptop. I was given a fixed price, which was reasonable and a deadline for when it would be completed. Everything went according to plan.