Customer Ratings & Reviews

The Geek Squad did a superb job and getting my new PC updated with the data from the old without bring forward all the garbbage that had been accumulated over the years. All applications were working in short order and my email had all the necessary data and contacts! Just a pleasure to work with him.

The agents transferred the data from my old computer to my new one. They transferred EVERYTHING. This was a big timesaver, as when I've done it myself with previous computers, it took hours. I'm glasd I had them do this.

I needed my data retrieved. I knew it wasn't going to be an issue, but I was a little concerned since there were important documents involved. The Geek Squad team member was really easy to work with. I've worked with them before at other locations and always find them knowledgeable and pleasant.

The Geek Squad did a great job setting up my new computer and transferring the files from my old one. They answered all my questions and made sure I had what I needed to move forward. The agents were very friendly and courteous.

My old laptop was crashing at a time when I couldn't get a new one. The geek squad was able to backup the data, reinstall the OS, and then reinstall the data. My computer was ready the next day and continued to hang in another 9 months until I got a new one. Thanks Geek Squad!

great service friendly kind respectful intelligent employee

I am always concerned when buying a new primary computer that all my files will be transferred with the minimal amount of disruption. The Geek Squad did a great job of doing just that -- my file organization was maintained, and everything I asked them to transfer was done accurately and completely.

When my laptop motherboard fried, Geek Squad was there to copy the hard drive over from the old one to my new one I purchased at Best Buy. I was told it may take a couple of days to get it completed, so I went home. Early next day, they called to say it was ready. LOVE the Geek Squad.

Brought in our old PC. Transferred what they could,gave us hard drive & recycled the rest

They transferred the data from my old computer to the new one and it only took one day. Very happy with the service.

Bought a new computer from Best Buy and the data was transferred from my old laptop to the new computer in a very timely fashion. The new computer was also set up and ready to go. We came in for our appointment and the technician was very patient and professional in explaining our new computer to us.

They were wonderful and answered all my questions without making me feel silly. I had my old laptop for a long time and it had important videos and pictures on it that could not be lost. They seemed to genuinely care about my concern and were calming with the process. They did an awesome job.

Shout out to Seth and Stephen, thanks so much for your expertise.

They transferred all my data over but didn't clean it off of my old computer like I asked

Agent very helpful giving me information and options. accurate transfer of all my data.

they backed up and transferred all the stuff on my mom's old phone to her new one that i purchased her! great service.

I have been using the GEEK Squad for several years now and as a service organization, either in the store or on line, they have always performed very satisfactorily and gotten the problem/job done. Worth the added cost when purchasing an item and keeping the service active as long as you own it.

I needed to have my laptop files transferred to a DVD because the laptop was broken and too expensive to repair. The Geek Squad did the transfer later that same day even though they said it might take a day or two. Good customer service, nice Geek Squad guy, not too long a wait in line to be helped. All-in-all a good experience.

Had to buy a new lap top and the agents loaded the programs. It was ready in two days. When I picked it up, they explained the new system and made sure I understood the procedures. Great service Great service

They were able to transfer my data from an old machine to a portable SSD drive that I brought with me.