Customer Ratings & Reviews

They transferred my data to the new computer and stripped the data from the old laptop so my grandchildren can use it for obtaining homework for school. They did everything I requested plus some ideas they had and it couldn't have worked smoother. Well worth the money. Wouldn't hesitate to use them again.

EXCELLENT ASSISTANCE PROVIDED (INCL. HARD DRIVE PRODUCT & SERVICE OPTIONS) IN A VERY TIMELY MANNER. EXTREMELY KNOWLEDGEABLE GEEK SQUAD AGENT [#115554] TOTALLY RESOLVED AN URGENT PROBLEM. QUALITY OF BEST BUY PRODUCTS & SERVICE AND RESPONSE IS WHAT KEEPS ME COMING BACK. I AM A FIRM BELIEVER IN GEEK SQUAD.

Bought a new computer and the Geek Squad successfully copied all my data from my old computer as requested. Also answered a question via the telephone once I got it home.

The clerk that helped us was very knowledgable about what we would need for our project. He was polite and explained things as he wrote he down. He did give us choices of products and explained the pros and cons of the choices.

I was worried that my data from my broken 3 in 1 would not be able to be loaded onto my new laptop. The Geek Squad did get my 3 in 1 turned on. It had fallen off the table onto the corner of the on/off switch. They assured me that they would be able to do the transfer. Yay!!!!

Geek Squad in the Best Buy Store in New Port Richey Florida did an excellent job with the data backup. PC needed a replacement CPU fan and then Geek Squad team was very helpful in locating the replacement fan and complete the fan installation. Very professional service!

Data backup was complete all request data available however I felt that a better presentation or release document could have been provided advising what data was retrieved from what files or At least where it was placed and any difficulties so I was not looking for data that was not retrieviable

Geek Squad Data transfer process was excellent did not any data from old PC which made the transistion seamless and worry free

The items were switched prior to my coming to pick computer. Fast, efficient service.

The reloading of Microsoft onto my life computer went smoothly.

All my data was successfully transferred from the data drive of my old PC to the data drive in my new PC. As soon as I set up my new PC, I was able to immediately pick up where I left off on all my projects. Thank you, Geek Squad!

I was pleasantly surprised by the kindness and attention I received at all points during the set up and the transfer. I was treated with respect and concern for the transfer I requested.

The team did a great job loading up everything. I was really upset when my last one died. They put everything in the new computer and I felt like my personal files and history was alive again. Thank you very much. Such a relief. It was time to update and I am glad they did a good job.

Data transfer is the best thing ever! I recently dropped my labtop that stored all of my important information such as papers, resumes, etc. After the dropped my labtop could no longer come on. I went to Best Buy and they were able to transfer all of my information from my old labtop to my new labtop.

I had my PC tuned up, and had forgotten how well it could perform. The service was both friendly and professional. Given the current virus issues, and that the Geek Squad folks are on the front lines, this is the best I would hope to get.

The agent at the Baytown, TX store replaced my failed hard drive and restored my data. Traveling the country in an RV for over 5 years, I've always found Geek Squad agents around the country to be very professional and they have fixed my computers every time.

I purchased a new computer and had the geek squad transfer information from old one and set up new one with my current anti-virus and new office word. Everything went great. They answered all my questions. It is nice that you can make an appointment with them so that you don't have to wait:)

These people saved my 2011 laptop. I had the BSOD (blue screen of death) and couldn't reboot at all. They found a bunch of viruses that my always on WebRoot AV didn't catch. They added RAM and deleted unnecessary files. Now my computer works like it's brand new. Thanks for saving me, Geek Squad.

The service provided was good, but way too expensive. Windows update left a very expensive computer in an eternal log in loop, and then charged over $100 to backup data (pictures) so they could fix it. Come on guys.

I am so happy with Geek squad. I had purchased a 2 year plan when I purchased my desktop and have had to use it several times over the last 18 months. I finally replaced it with a new ASUS laptop and had Geek Squad set up with info still on desktop hard drive. Completed in 1 day. Very happy.