Customer Ratings & Reviews

We always receive great and knowledgeable service from the Geek Squad. We have multiple laptops covered under their service plan. The techs are great, friendly and it really has helped with setting appointments ahead of time. The techs explained everything very well.

Data back-up was accurate and thorough. I wish it could have been done within 24 hours, but since I brought it in on a Friday evening, 48 hours was OK. No problems using the backup since I got it home.

The agent transferred everything from my old computer to my new one successfully. He took the time to show me the new set up when I picked it up. I have always had very good service from the Geek Squad.

was leary to use the Geek Squad after reading many genitive reviews, but I am very happy with their service. So far I have found everything I had on my old computer, which was fried, and I had no way of even starting it up, let alone transferring anything from it. GREAT JOB GEEK SQUAD!!!

The GEEK Squad was able to back up my files and reset my computer when a virus infected my computer. There was an initial issue with loading Windows 10 when I first got it back but I was able to bring it back and they found the issue and load Windows 10 for me. Computer is working great!

After my hard drive crashed on my computer, I needed to back up some data or lose it on my other computer. Geek Squad helped me pick this out on sale and performed the data backup for me as part of my service plan on my laptop, worked out great for me!

I was concerned about getting all of my information transferred from my old computer to my new one, but everything went without a hitch. Everything was there. Had a few problems accessing some info, but that was a function of the computer and operating system, not the transfer. Great job by the Geek Squad.

Really appreciated all the help the geek squad gave getting my data and programs backed up and transferred from one computer to another when I had to replace my old one due to a busted up screen and screen frame causing the two computer halves to begin separating.

Courteous throughout purchase. Did a marvelous transfer of computer files & screen items. Best service anyone could expect.

These people finished it faster than promised and installed more programs than expected. Only complaint is that I pay a yearly Geek Squad fee, and since I bought the laptop at Best Buy, I think this service should be free as part of what I pay. But actual job was done really well.

Needed a vehicle to create a recover disk and purchased this product at the recommendation of a Geek Tech. Was a good price and easily created the recover disk without issues. Haven't had to use it as yet so not sure about the integrity of the data

Bought a new computer and had the data transferred. Geek squad did a good job because the new computer did the things I needed it to do like the older computer. The difference was that the new computer did the processing a lot faster, the transition was seamless.

When I purchased my new Apple MacBook Pro the Geek Squad took care of transferring the data from my old computer to the new one. It was quick and smooth. Great Job!!!

Geek Squad transferred files from a dead laptop's hard drive to my new system. Process was very easy and quick, would recommend.

My laptops windows got corrupted so I went to the Geek Squad and had them reinstall it, they were very friendly and professional. Great customer service.

Bought a new computer/laptop ... datta transfer went smoothly .. very happy with the results

Anyone who has transferred data from an old laptop to a new one knows how painstaking it can be. It is a necessary task, but not one most of us want to tackle, especially when you have a new laptop you want to enjoy. This service was very convenient for me because it saved a lot of time.

I downloaded windows 10 and because I have an old computer it was a little goosey with this new upgrade. I have a passport backup and I took that and the computer in to the geek squad and as always all is well. I have an updated backup and a smooth running computer. I wouldn't go anywhere else.

Can knew the product well and helped me understand how to set up from A to Z.

Was quick and efficient. Staff was friendly and helpful. Would go back and do it again 100% of the time