Customer Ratings & Reviews

Zack sorted thriugh a number od sotfare and account challenges,explaining what needed to be done. Good problem identification and problem solving!

Great and timely backup of info on my old laptop!!

The Geek Squad did an excellent job in downloading all of the information off my old computer's hard drive as well as my additional memory book to my new computer. I was only out of action for about 36 hours while all of my information was transferred. I got my old hard drive back for security purposes.

Excellent aervice by the technician. He was veey knowledgeable and able to do the transfer.

quick service everything recovered Very helpful explaining everything price reasonable

The agent was very helpful and made sure everything was backed up as needed

Data transfer from the old computer to the new was quickly and professionally. During a thunder storm recently the computer locked up when a bolt of lighting was close. The Geek Squad member Troy reset the machine and had it back up and going in a short time. The Squad team did a great job.

The agent transferred everything from my old computer to my new one successfully. He took the time to show me the new set up when I picked it up. I have always had very good service from the Geek Squad.

I purchased a new computer after mine totally died. I left the old one with the Geek Squad and the transfer was finished withing 48 hours. There were no problems and a technician explained everything to me when i came to the store to pick up the new computer. Effortless and a positive experience.

They did a great job setting up my new laptop and transferring all the data from the old one, which had crashed. So glad I purchased the one-year membership covering all electronics for $199. Well worth it to get such knowledgeable, reliable and prompt service.

The agents transferred my data onto a newer computer without any issues. I actually thought it would be no charge since I renew my Geek Squad membership every year, but I understand that this is out of scope of the plan and was told before the work was done.

got me started on how to use computer Needed to run a Track and Field meet in less than 24 hours Great Service

Sterling and Daniel were great! Really good customer service very patient with my dad and I upgrading his iPhone 6s to a 12! Literally called me if I forgot something there, just really caring guys. I appreciated all the help they gave us ! They deserve a raise !!

The guys did a great job fixing my computer and created a backup on a flash drive for me. They were able to save everything on my computer to the drive and I will continue to use it as a backup for my computer. There have been no further issues. Great job!

The transfer from old computer to new computer was seamless and completed as scheduled.

The Geek Squad members that verified the status of my Old ACER and then transfered the data from it to the new HP were exceptionally well versed in the process and the results enabled me to complete a lenghty project without having to recoup the data peviously requiring 94 days to accumulate.

I was a little disappointed that I had to schedule the transfer. I was pleasantly surprised when they called two days early to let me know they were finished and I could come pick it up. I also received an email and another follow up phone call to make sure I was aware the work was completed.

When my hard drive failed and needed to be replaced, I thought I'd lost all of my unbacked up data. But the Geek Squad came to my rescue! They recovered most all of the data on the failed hard drive. I'm so thankful and they did excellent work in record time. Thank you Geek Squad!

They saved everything on my computer and gave me great options for fixing or purchasing another computer. They were quick to get my external hard drive back time do I could continue to work and returned phone calls quickly in order to make a decision on how to proceed after learning what the problem was with the computer.

I was given excellent service. They did exactly what I needed - transferred data and applications from my old computer to my new one. They treated me respectfully, and explained everything.