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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10610 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 10,610 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Worry Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last in a series, the agent restored all my data and software on my computer in support of a new hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Good computer fix and backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job fixing my computer and created a backup on a flash drive for me. They were able to save everything on my computer to the drive and I will continue to use it as a backup for my computer. There have been no further issues. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given excellent service. They did exactly what I needed - transferred data and applications from my old computer to my new one. They treated me respectfully, and explained everything.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    went better than my company's migration!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a great job at retrieving data off my old computer and pulled all the files I requested. At the same time I underwent a migration (and data move) with my company and they had an "expert" team of people and that migration was awful. Geek Squad made things extremely simple for me and I appreciate their help.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent service - always efficient and courteous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geek Squad transfer data from one laptop to another a couple of times. They did an outstanding job and in less time than they said it would take (a few days). They are always courteous and willing to help with my issues. Love Geed Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad was great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our computer was "fried " during a recent power surge. We purchased a new computer and brought in the old one. The geek squad was able to transfer the data. The process took less than 24 hours. They also went over the data and location on the new computer with us. Thank you!! geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my computer and back up drive crashed at the same time. i was able to set up an appointment with the geek squad quickly so they could try to save my all of my files. They were courteous knowledgeable and was able to retrieve everything in record time

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Computer crashed, great recovery by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer crashed, lost all my pictures and data. Geek Squad level 2 needed. They were able to recover over 90% of my data. Thanks to them I have my photos back. Well worth the cost. When data returned, they made sure I could access it on my new storage unit. Fantastic assistance with a smile.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Hassle-free tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfying tech assistance backing up data from old iPad and transferring files to my new iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transfer of data and reinstallation of programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad made the transfer of data and programs to my new computer a breeze. What would have taken me a week or more to do this in my free time was completed and tested in a couple of days by Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Data Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that was needed from our old desktop was present and easy to access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always a huge benefit to have! The are knowledgeable and, if you make an appointment, are fairly timely with waiting on you. They are able to fix your problem, most times in the store, or are able to send it away it your computer issue is not immediately rectifiable.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent data transfer program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did it in less than 24 hours, called me as soon as it was ready. EVERYTHING was transferred over, exactly as I had it organized on my last computer. All of my work and personal files, and then they gave me the drive from my previous computer so that my data is safe. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great, prompt, professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad transferred data from my old computer to new one in a very timely manner. They were professional and prompt with the service they provided, and kept me informed during the data transfer process as to the progress being made. I was very satisfied with this service.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad transfer my data from my previous computer was a time savor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD expertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always patient and polite. All of the Geek Squad members whom I have met are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent who did my data transfer kept me informed and provided suggestions that have helped me greatly. I am very pleased with the service I got and the knowledge of the agents I have worked with. I would recommend this team and their services.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad support was very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to identify the problem and backed up my data as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad transferred my data for me. Made easy for me.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John did a fantastic job recovering data from a fried computer and Putting everything on new computer. He was patient, knowledgeable and put everything where we wanted. I would definitely recommend John, and Geek Squad

    I would recommend this to a friend