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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10578 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its successful data transfer, ease of use, and speed. Many appreciate the overall performance, service, and the ability to quickly back up their hard drives. While customers value the knowledge and professionalism of the staff, some express concerns about the price, and a few have reported issues with their motherboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 10,578 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad set up my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in store service couldn't have been better. The Geek Squad paid attention to what I want and had me up and running in no time at all. Thank you all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Jobe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, quick and done right. Very Pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I made when I recently purchase a laptop computer. The team was knowledgeable, professional and patient. I can't imagine having a job where everyone coming in for help is frustrated or angry. They are great and would highly recommend purchasing their service.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to have geek squad transfer my info because incas trading in my old laptop. i could not transfer at the store because their wifi is terrible

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Retired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got my new computer I asked about transferring the info from the old one. The Geek Squad did a great job of explaining the risks, told me that Best Buy could recycle the computer, but he would give me the hard drive to hold for 30 days and I could destroy it. Great convenience!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad people are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my data transferred from my old laptop to my new HP Envy 360 Laptop. It was a flawless transfer. I also had to ask the Geek Squad several other questions about my new computer and they were all so helpful, even though some of my questions were probably a little stupid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every person that I spoke to was so curtius!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents educated me about putting my photos on a separate drive in order to make space on my laptop. Every person working there is was so patient, competent and kind. I will return when I need help to the agents at Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    We had no issues and transfer went as smooth as po

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents talk to us about the difference between a new computer or changing the hard drive in a computer into a data transfer we have to with the data transfer went very smoothly very pleased with how it came out

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Best Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Techs did a good backup on my Lsptop. Everything was done according to List.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Fast service done right

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't paid extra to have the Geek Squad come to my house, but this was the next best thing. They did the data transfer from my old PC--which wouldn't even boot up--to a new PC that I bought from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a back up and transfer from my old laptop to my new laptop and it was excellent. I was told that it might take 5 days because my old laptop was running very slow but fortunately they manage to do everything in 2 days. I was so happy.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad people gave me excellent service... Had my data transferred and new computer ready for pickup as promised. Highly recommend those guys. I have used geek squad several times over the years, and never have I been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad transfer data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job in just a day or two and it was a few days before Christmas. I was in a hurry to get the laptop up and running due to putting out a monthly newsletter. They transferred everything, except my address book. I forgot to ask them to do that. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad installed my data quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were courteous and transferred my computer data from old to new computer within the time promised.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfer was quick with no glitches. Staff were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Transfer Very Thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I did not need a lot of data transferred from my old laptop it's nice to see all of the stuff I needed accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Geek Squad transferred my favorite pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did such an amazing job at getting the job done in such a quick matter

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad assisted me with new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. Patient teachers for those of us who are not particularity computer savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Recovery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bing bang boom the job was done! My mistake cost me my data, their work got it back.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped the data transfer go smoothly. I didn’t even have to do anything but enter a password for my computer. It was done within two days and thank goodness too because I needed the computer and all my files for school. Thank you.

    I would recommend this to a friend