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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10578 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its successful data transfer, ease of use, and speed. Many appreciate the overall performance, service, and the ability to quickly back up their hard drives. While customers value the knowledge and professionalism of the staff, some express concerns about the price, and a few have reported issues with their motherboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 10,578 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    good bunch of people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newbie to the Mac world and I was given a quick lesson on the nuances and differences. This helped a lot and have had no problems with the iMac that I had with a windows product. Also paid to have my data transferred and though I have to do some reorganizing, all went well

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Thanks Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new MacBook Pro and they transferred our data in three days.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great job re data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job getting all my wife's data and photos transferred to new computer from a very old and obsolete computer. We were very concerned about loss of data but all was transferred and Geek squad spent plenty of time explaining it to my wife. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was simple and easy to have data from my old computer transferred to the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Yes on geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was about to just trash my computer, but with the help and guidance of the geek squad, I updated it and loaded windows 10. It runs great and everything I had was transferred to the new sdi drive. Highly recommend using their service.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always apprehensive about getting new computers, but when I bought my new Surface, the Geek squad flawlessly moved everything over from my old Surface. It was ready 3 days earlier than I was originally told, which was another bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Computer Down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Local team determined not a HW problem but corruption in SW; backedup data before re-installing Windows 10 and Office 365, moved backup info to Computer with relatively little disruption to programs and data. And, they did it in time for me to take computer on a business trip!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Love the convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trusted this service several times. After a few minor glitches, all is running very well. Thanks to the Geek's for all their help!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transfer Info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed all the information from my old dead computer transferred to the new one. They said it could take up to 24 hours but they were going to closed the following day because it was Easter. It ended up taking a couple of hours and I had everything I needed!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Knowledgeable associates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very friendly, took time to explain what was done and offered help with any future computer data transfers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the looks and sound. Disliked that I needed a cable that was not included.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a data transfer from my old computer to my new one and installed Office and an anti-virus for me. Everything was perfect and I didn’t have to spend hours getting the new computer set up. Very courteous and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad members are life and time savers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very pleasant to work with. I was thrilled they were able to retrieve from old and load into new. Did I mention, it was ready to pick up in 24 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Easy to understand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad transferred my data seamlessly and discussed clearly the problem I had with my old computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Good Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job with my data transfer at a reasonable price. Moreover, they explained what was done in a user friendly manner. To help save the planet and put my mind at ease, the hard drive from the old computer was removed and the old computer was recycled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh and Alex are so pleasant and knowledgeable--always patient with a non-technical senior citizen

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Very satisfied customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due directly to your employee, James Scalzitti, I will be back for my next purchase. Very patient, explained every thing to me. Just a very nice and polite young man!!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the data back-up whenever I need to purchase a new computer or get an old one serviced. It is well-worth the money not to lose all my data. I can back up on an external hard drive and do, but I still want everything there when I pick up the computer

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    On Time and Prlofesskional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a new computer desktop tower purchase and the Geek Squad was able to quickly, easily transfer my data from the old tower to the new one with no hickups. The transfer was smooth and timely. Once again the Geek Squad came through for me and my machines.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    My big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the mac desktop and had all my data from my old computer transferred to my mac desktop. When I came to pickup my desktop Greek squad showed me how to use my New mac and changing my settings. They were customer friendly and very knowledgeable about their products.

    I would recommend this to a friend