Customer Ratings & Reviews

The persons I interacted with were Highly professional and knew their stuff. They talked and walked me through the new Lenovo product and gave very sound advice on other products to purchase for my new lap top. Thank You for many years of enjoyment with my new purchase.

I purchased an external drive and they copied everything to it Picked the drive up a day later. Now I can transfer files I actually want and leave any thing I doubt I'll ever use on the drive. Eventually I format the drive and just use it for back up and storage.

The geek squad team members are knowledgeable, efficient, dependable, and friendly.

When purchasing an new PC to replace a failing older model, we had Geek Squad transfer critical and optional data to the new PC. We never had a worry that it would be done correctly and we were correct. Everything was transferred and our new system became a plug and play instantly. Great Job!

Technician put all my old files on my new computer, nothing missing. Great service and done within a reasonable amount of time. Recommended both the computer and back up to a friend and she bought the same computer and her two laptop files put on her new computer.

The agent transferred all my files from my old computer onto the new one.

We purchased a new laptop from Best Buy and we took our old laptop in to have information transferred. They did that for us, and checked over our old computer and updated it. It was done when promised.

Had a great experience with the Geek Squad (specifically Porche at the Sacramento location) getting my old computer backed up. She explained everything very well and walked me through the process. Would definitely recommend going to the experts for this service!

The Geek Squad was very accommodating when they transferred the old data from the tower to the new laptop. They went the extra mile to fix another issue at the same and didn't charge any more. Great value as it was included no charge with purchase on the weekly ad.

After I came in with the dreaded "blue screen", the squad was able to get my computer running again and managed to save 95% of my data. Perhaps I didn't understand about the lacking 5% = Favorites in Windows Edge. Otherwise, very pleased with their work.

Agents were courteous and transferred my computer data from old to new computer within the time promised.

The Geek Squad did a great job setting up our new HP Desktop computer and transferring the data from our old machine to the new one!

Good job on the transfer saved me lots of time. Pricey though.

When I took my laptop in I wasn't sure what all I had on it and they asked if I wanted it backed up and I said yes. They charged me for the backup but when I picked it up they said I didn't need the backup and they refunded my money! Thanks for the honesty!

Tech was very friendly, took time to explain what was done and offered help with any future computer data transfers.

John of the Vestal NY location transferred all my data from the old iPad to the new one in an efficient and expeditious manner.

Sterling and Daniel were great! Really good customer service very patient with my dad and I upgrading his iPhone 6s to a 12! Literally called me if I forgot something there, just really caring guys. I appreciated all the help they gave us ! They deserve a raise !!

The team recovered all my data from a damaged disk

When I purchased my computer my main concern was saving my pictures. The Geek Squad did a wonderful job of adding them into the new unit plus all my documents.

Very good service..the Geek squad was corteous and understanding. Did what I requested