Customer Ratings & Reviews

The Geek Squad at Best Buy has been great. I feel well cared for and they are very friendly and cordial. This visit was for having compute problems. They performed a back up on the system and had the computer back to me in 48 hours. I'm very happy with the service.

Guy was extremely busy with people wanting help who did not have appointments, but made sure he spent quality time with me. They transferred all data from my prior computer and showed me the new location as well as providing info about the new computer.

I had fried the mother board in my old computer. Geek Squad was able to retrieve all of my files plus all of my photos. Once restored, they transferred everything onto my new computer. It was such a relief, especially knowing I had all of my pictures back.

My computer screen went blank. I had stuff on my desktop and hard drive, I had not backup. These guy were able to find it, recover it, format it and save it for me on an external drive.

Needed help with transferring my data. Tech seemed proficient and completed the transfer quiz.

The agent transferred all my data from my Samsung to my Pixel 7 with ease. It was wonderful to get rid of my horrible Samsung phone!

This is a great service. Patient teachers for those of us who are not particularity computer savvy.

Updated and data transfer from my old to new laptop. I dropped it off and expected it to take several days, but it was ready the next day. They took an additional hour explaining what they had done when I picked it up.

The Geek Squad is awesome and I am so glad I renew my contract yearly. This is the second backup these guys have performed. Once you get a virus....your computer either crashes or just goes down. A backup saves everything except the virus!! Luv u guys!!

When I took my computer in for servicing The Geek Squad recommended a data backup before working on the computer to backup my data without jeopardizing it when being serviced at the store. An excellent suggestion by The Geek Squad representative

Documents was transferred to my disk...no problems.

I had to wait a long time, but now I am aware it is best to make an appointment. My computer crashed- hard. Computer was toast, but the Geek Squad was able to transfer everything off the hard drive onto a portable drive. They are soooo talented, helpful and friendly.

Good service and was able to recover my data. Thank you .

I had to have my files transferred because of an issue with Microsoft update screwing up my computer. The first file I looked for was not transferred which was a pain to reproduce. Seems that all others were done correctly though.

The Geek Squad transferred my data seamlessly and discussed clearly the problem I had with my old computer.

This is a great service. I had neglected to regularly back up my data, and when my computer crashed this service saved me a lot of headaches. I am much more meticulous about backing up my data regularly now, but it's nice to know that this service is available.

The screen died on my old HP laptop. I was not able to access the hard drive to transfer all of my info. The Geek Squad completed the transfer quicker than I had been told so I rate them very high for the speed of getting me back up and on my computer.

Since I'm not very tech-savvy, having the Geek Squad transfer data from my dead computer to my new one was such a great service! They Transferred data, returned the hard-drive from the old computer, then recycled the old one. Exactly what I needed!

I think the Data Transfer service that the Geek Squad offers is awesome! They were able to get all my photos and documents off my desktop computer that crashed and put them on my new laptop that I purchased and had it done in about 24 hours! You guys are great!!!!

The Geek Squad members were timely and professional. They informed me of everything they did. They sent up my new laptop and transferred all my old files to my laptop. Once my laptop reached its storage limit they put all my files on a flash drive.