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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 352 reviews

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94%
would recommend
to a friend

Customers are saying

Customers consistently note the quick and efficient data transfer service, praising the knowledge and professionalism of the technicians. Positive feedback also highlights the ease of installation and the overall helpfulness of the service provided. The smooth transfer process and excellent customer service were frequently mentioned as key strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 352 reviews
  • Rated 5 out of 5 stars

    Geek squad helped with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daren is great!! He helped with a new computer install. And he seems to love dogs. And he was always on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was quick and efficient. He even called the next day and asked I had had any questions or problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backed up my pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The serve we received was wonderful. Our technician did everything. So glad that we purchased the Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done quickly .The tech answered questions and made sure all was working. Did seem a little rushed at the end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came on time, set up correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt, professional, knowledgeable, quick and courteous. Advice provided was sound and reasonable. Good options presented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    os9 attempt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    attempted to load OS9 on an iMac. The technicians tried every trick they knew but it was not successful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I CANCELED THIS MEETING FOR SEVERAL REASONS. I CALLED THE TECH TO CANCEL AND HE WAS UNDERSTANDING AND HELPFUL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transferred all my data to new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found service to be very good. Squad installed new computer and put ;in all data and explained everthing new to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Computer Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was quick and efficient. We look to you to provide us with all of our electronic needs. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad sharing a wealth of information.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek remote support professional and courteous. Invaluable with set up of new IMac. Recommended in store assistance with back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech attached to TV demonstrated how to use it and attached it to our dish devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor was awesome! Friendly, polite, helpful and solved the problem. I would call on him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job. Knowledgeable. Friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service. Knowledgeable, able to answers all my questions. Friendly. Followed Covid measures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job! Thx Tricia! Oma would be very proud of you- thank you for the extra attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve used Geek Squad several times and have no complaints. We have one tech we ask for, very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i can print again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped me to connecct all my copiers and printers so the the system would all work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall qulaity job. I did have an Itunes issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somehow this service of a desktop download + a laptop download in store resulted in duplicate iTunes files and no one has been able to correct short of me deleted songs one-by-one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always done right the first time and they always check and follow up to make sure everything is working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent above and beyond expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, patient, explained everything , were courteous and a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did data transfer quickly and well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He arrived on time. Was pleasant. Did his job well and was very helpful. Thank you Sean Perry

    I would recommend this to a friend