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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 352 reviews

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94%
would recommend
to a friend

Customers are saying

Customers consistently note the quick and efficient data transfer service, praising the knowledge and professionalism of the technicians. Positive feedback also highlights the ease of installation and the overall helpfulness of the service provided. The smooth transfer process and excellent customer service were frequently mentioned as key strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 352 reviews
  • Rated 5 out of 5 stars

    Geek Squad Shawn Kiehl does a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very helpful, and knowledgeable. Was very quick and took safe precautions for Covid19.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped back up desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come to find out the cable co had a block on my router so we had to come back up to another device I had on hand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I-tunes transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transferred my I-Tunes collection from my desktop to my laptop, but he will need to return as I am now unable to play many of the songs on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At home computer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek squad member communication from pre-appointment confirmation to post follow up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alan did an outstanding job of understanding my needs and providing solutions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. I love the Geek squad. They always know what to d and they are fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not computer savvy so it was good to have someone help me that knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Computer quickly and was able

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member was efficient and quick. Explained everything and made the transition easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received help moving files from an old (broken) computer to a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was terrific; had my data transferred easily. Punctual and tidy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Staff was pleasant and professional, knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miguel is simply the best. Smart, personable, explains what he does and why he does it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transferred information to new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casey did a fabulous job. You are very lucky to have him on your team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Worth every dime.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is courteous and patient. They didn't leave until the problem was resolved to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad did my data transfer quickly and effecti

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work was done quickly and effectively . I was completely satisfied and will always be a member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Adam here, quality, professional, knowledgeable, and would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop to Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate the help I received upgrading and transferring to better technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional, Caring and Kind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Excellent Customer Service and I am Very Grateful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer... HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new computer HP is excellent for me because it is quicker and is very capable of what I need...…...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This young man was very knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad representative explained everything as he was doing it! Perfect!

    I would recommend this to a friend