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Customer Ratings & Reviews

Model:
GS BACKUP W DRIVE
SKU:
9244757
Your price for this item is $149.99

Customer reviews

Rating 4.6 out of 5 stars with 945 reviews

Rating Filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 945 reviews
  • Rated 5 out of 5 stars

    Data Back up to Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't even thought about if something were to happen to our families laptops. They recommended a hard drive and did the back up for me and now we don't have to worry about losing anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, professional, trustworthy ser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My infected computer was repaired and returned to me the same day I brought it in. It has been working fine since the the Geek Squad repaired it. I totally trust and recommend them!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had to purchase a new hard drive. The two agents I dealt with were knownledable and helpful. The only problem I had was the hard drive was not as fast as I expected it to be.But service was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not quite sure I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't know much about it. was asking questions on how to set up files on new computer & they talked me into this. I wanted some of my old files put on & geek squad put all my old files on. Not sure how to get rid of some of them & now it is full

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately my hard drive was lost when I dropped my computer. So they could not transfer my information but they did put new hard drive in & got me on my way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great data back up on tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tower on the computer is working again and I thank the Geek Squad for doing a great job fixing it and I thank the person for doing a great job putting it back together at the house again .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love These Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't rave enough about the Geek Squad at the Village Crossing in Illinois. Raymond really knows his stuff and I envy the guy for his knowledge. Very helpful and very patient with customers. .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great precise service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was down was able to retrieve the information and put that information on a hard drive in which I was able to save all the documents and templates I had accumulated over the years great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't live without Geek Squad. Most times, I can get my computer needs resolved over the phone, but on the two occasions I had to bring my computer to the store, they were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very professional and timing of my repair was efficient. Though they weren't actually able to retrieve the data they kept me informed of all steps throughout the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team was helpful and professional

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team listened to my issues with an old hard drive and offered quality product and service. The treat also offered to properly dispose of the hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with my laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust the Geek Squad to help me with all of my computer needs and services. They are the best at what they do and always listen to my questions and give me the best advice. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    data recovery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product reviews did not apply to this work. Left non-working computer to recover the data from the hard drive. Done successfully and in LESS THAN HALF THE TIM QUOTED! YEA!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so pleased with the service! Now our laptop works great! No more worries about it not working and dealing with the headaches of a fickle laptop. We are back n business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to os crash, I was advised to purchase a external hard drive. It saved all my documents and pictures. I was pleased with the knowledge and helpfulness of the representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that I spoke with was very knowledgeable and explained each steps and what will happen next. I was happpy with the service provided. I would use this location Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy the Data Back Up Service is available!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I had this service done. No worries about missing an important item when backing up my laptop! Everything done for me and great counter service by Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very courteous and friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a blue screen and need to retrieve my files on my laptop. Geek squad saved me from grief losing our wedding and family photos. Thank you Geek Squad in Arroyo crossings Las Vegas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product wish I would have purchased sooner has a lot of newer features I had a lap top that I enjoyed also but this new one us great I would advise anyone to purchase one the large screen sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly staff; took longer than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman we worked with when the computer crashed was great, knowledgeable and friendly. We wound up buying new computer and just needed data transferred. Told it would be ready next day but took over 2.

    I would recommend this to a friend