Customer Ratings & Reviews

My laptop had to go out for repair and I forgot my back up hard drive. This service was recommended along with a decent back up. It worked.

Easy to use, even with my very very old desktop. Now I can get rid of that old thing with confidence that I can still find old data.

Plug and play! Still working after 1 year. If I did it again I would purchase a larger HD. I would reccomend this product to anybody that needs extra storage.

It does what it says it does and does not disappoint. It is convenient if you live close to a best buy and plan ahead. Don't get into a rush if you are ever dealing with the geek squad.

A Windows update blasted my machine. The Geek Squad got it going again in no time and saved all of my data. Hurrah!

Geek Squad is great. My computer went dead and they were able to fix it and I purchased this item so I won't lose any files again.

My Surface is fast. compact and good-looking! I was able to have it by the next day in order to keep working, which was great!

Everyone was really informative and helpful! And we were in a hurry and the men were very quick and to the point with our service.

The service was prompt, as promised, but expensive. Some extra "selling" was used but is working well so far. The computer is excellent - I'm looking forward to use it for many years.

I had an IPhone 4 that was 2 years old and slower than molasses. This new phone does more, has more and is more than I expected. I like the phone very much.

Brought my broken laptop into Best Buy and they were able to retrieve my data and placed it on a new drive. They do excellent work!

While I have off site back up - it takes forever to restore. Wasn't sure how to set up a restore so was happy to have them do it for me

Computer would not start - Geek Squad recovered data off hard drive and replaced, reinstalled Windows, and the computer is good to go!

I was happy the Geek Squad was able to recover data from my computer and salvage my computer after it had been infected by a virus. Great customer service.

Great service, explained everything before servicing my laptop. Delivered on the day quoted. Explained alk work that was done.

I had my laptop in to service due to an e-mail I opened in error. The Geek Squad member was great and my laptop was fixed.

Had to purchase when computer needed help from geek squad. Sure is better than they use to be and more user friendly. Thanks.

I went to the Geek Squad to have them repair my PC. They backed my system up to an external hdd and I now have that external drive to use with my system.

Small size for all the storage needs I have. Creates confidence that I will not lose all my data in an emergency. Just the right size.

Excellent service data fully recovered. People were professional. Explanation made my recovery easy to perform.