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Customer Ratings & Reviews

SKU:
7863243

Customer reviews

Rating 3.8 out of 5 stars with 466 reviews

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74%
would recommend
to a friend

Customers are saying

Customers frequently mention the Data Recovery feature as a positive aspect of the product. Users also appreciate the service, knowledge, and professionalism of the staff, as well as the ease of use. Some customers reported issues with hard drives and expressed concerns about the cost of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1 of 1 review
  • Pros mentioned:
    Data recovery, Professionalism

    Rated 5 out of 5 stars

    In store agent was helpful and suggested solutions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to talk face-to-face with a person that really knows computers and is able to suggest solutions is wonderful. In addition, my computer had to be sent in to the tech center in order to be fixed. The in-store agent explained the procedures and costs that would be involved. Then, once my computer reached the tech center, I was contacted with explanations and a time frame within which the repairs would be finished. When the drive was completed, I was again contacted to let me know what outcome they had achieved, and that the computer was on the way to my home store. I am still amazed at the level of professionalism and the constant care and communication that I received! Personal, Professional and Competent . . . how could it get any better?

    I would recommend this to a friend