About This Item
- General
- Brand: Geek Squad®
- Product Name: Data Recovery
- Other
- UPC: 400078632439
Let a knowledgeable Geek Squad Agent work with you to create a personalized recovery plan for your hard drive, flash drive, memory card or just about any device that stores data.The agent will initiate your drive diagnostic for $49.99, which will determine the integrity of your data. If data recovery is necessary, your product will be shipped to the Data Recovery Division at Geek Squad City. This work can take a significant amount of time to complete, and the actual recovery cost will vary depending on the condition of the data.*
- Meet with an Agent: Initiate your drive diagnostic for $49.99, which will determine the integrity of your data.
- Receive Your Data: Recovered data will be returned in the original file/folder structure on separate good media when possible.
Q: How long does the data recovery process take?
A: The data recovery work can take a significant amount of time to complete.
Q: Does Geek Squad offer data recovery for flash drives?
A: Yes, Geek Squad can create a personalized recovery plan for your hard drive, flash drive, memory card or just about any device that stores data.
Q: Where is the data recovery performed if needed?
A: If data recovery is necessary, the drive will be shipped to the Data Recovery Division at Geek Squad City.
Q: What does the drive diagnostic determine?
A: The drive diagnostic, which costs $49.99, will determine the integrity of your data.
Q: How is the recovered data returned to the customer?
A: Recovered data will be returned in the original file/folder structure on separate good media when possible.
Q: Why does the data recovery cost vary?
A: The cost of data recovery will vary depending on the condition of the data.
Q: Can you recover deleted text messages?
A: Hi Janis. Thanks for your great question. It's definitely possible but can depend on what happened to the text messages. That will determine how far gone they are. We'd like to hear more about it and see what we can do. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
Q: Can you guys recover data from a broken usb drive ?
A: Not sure about an USB, but I would be surprised if they couldn't. They just retrieved files and photos from my broken external hard drive - but it cost me $600.00 to do it and that included a discount because I have a Greek Squad Membership. And I was lucky they told me because I was at second level of being able to get the information retrieved before it had to go out to there engineer Department which at that point would have cost me $1,500. I had 10 years worth of pictures on that external hard drive they retrieved almost 8,000 pictures and other data. Will not let that happen again will replace external hard drives every five years as well as put photos on a thumb drive as well and that's what they recommend that you store valuable data and pictures on two separate devices
Reviews
Rating 3.8 out of 5 stars with 467 reviews
- Data Recovery (183)
- Service (13)
- Knowledge (6)
- Professionalism (4)
- Ease of use (3)
- Hard Drive (30)
- Cost (13)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Let a knowledgeable Geek Squad Agent work with you to create a personalized recovery plan for your hard drive, flash drive, memory card or just about any device that stores data.The agent will initiate your drive diagnostic for $49.99, which will determine the integrity of your data. If data recovery is necessary, your product will be shipped to the Data Recovery Division at Geek Squad City. This work can take a significant amount of time to complete, and the actual recovery cost will vary depending on the condition of the data.*
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A Geek Squad Agent will remotely help you repair operating system issues, remove any viruses or malware, install or repair one security software application (cost of software not included), and perform an OS Tune Up.
| Pros for Data Recovery | |||
|---|---|---|---|
| Ease of use, Data Recovery, Service, Knowledge, Professionalism | Ease of use, Speed, Software Setup | Overall Performance, Speed, Ease of use, Laptop Performance | Overall Performance |
| Cons for Data Recovery | |||
| Hard Drive, Cost | Customer Service, Overall Performance | Issue Resolution | Computer Speed |