Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1553 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the ease of use, attractive price, and compact size of the 11.6" Chromebook. Positive feedback also highlights its performance and lightweight design, along with decent battery life. Some users mentioned limitations in storage capacity and RAM, suggesting potential upgrades could enhance the user experience. However, many found the device perfectly adequate for their needs, especially web browsing and basic computing tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,552 reviews
  • Rated 2 out of 5 stars

    Disappointed my 8 year old

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this for my 8 year old over an iPad for her electric device for school - which became critical with COVID. Bottom line, we don’t use it anymore. No single thing that makes it bad, but it was more headache at every turn. It is slower than an iPad, heavier, and has worse video conference performance (sound and video). The ability to control permissions is nice, but whitelisting every address and every google result is impractical so you end up with the same basic child security as an iPad or PC. Worst of all, there are some things that are not compatible- like Minecraft school edition. So we ended up moving my daughter to my personal laptop for games/schoolwork and to the iPad for video. Basically now a $250 backup in case we ever need all 3 kids online at the same time for school. It was supposed to be a great starter PC for a child but we just found it too limited.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      HandyDaddy,

      Thanks for your review and we're sorry that your new Chromebook did not meet all of your needs. If you ever need to access Microsoft Office on the Chromebook in the future you can follow these steps:

      To use Office on your Chromebook, install the Office mobile apps through the Google Play Store. If your Chromebook uses the Chrome Web Store instead, you can install Office Online to create, edit, and collaborate on your Office files in your browser. Here's a link to the full article: http://bit.ly/2PnJskH.

      If you have additional questions about your Chromebook you can check our Product Support Page here: https://dell.to/2EDR4xS.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Everything I need, Nothing I don't

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots fast. Perfect for running our tournament software, watching netflix, taking care of any online work, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought chromed for 2 granddaughters they love them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products, easy to use. My 2 granddaughters love there new chromes , especially my college ggrandaughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I need it to do

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for connection to the Internet, email, and other types of online activities. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC for videos

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was mainly bought for movies. Great picture. The audio is also very good. We are glad we purchased this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning how to use this. I might have to get some tech help!! I have never had a Chromebook before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Chrome book

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chrome book, bought this for my daughter birthday. It’s good for what she wants.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm happy with the Chromebook. The only issue I'm having is I can't watch Dishanywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beginners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 7 year old loves it. It’s very sturdy and pretty loud too. She has been playing with it nonstop since Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for beginners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price was a gift for my elementary age children

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good first laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two for teenagers in high school for doing schoolwork. Works good for entertainment too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot so far, does all of the things we need it to do, web apps and word processing. Fast, fast startup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The computer was easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this computer to others. It was easy to use, with no previous experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great from the first day. Its perfect for a first laptop for a few online college courses! No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Chromebook

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as described. Quality laptop for my purposes and have no complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have actually purchased two of these. They will be presents for my grandchildren. I will update after Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good beginner laptop for younger kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, no problems. Does well with surfing the Internet and also good for homework

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing performance at an affordable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to the store to get either a refurbished or used laptop and ended up with a brand new one for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - 11.6" Chromebook - Intel Celeron - 4GB Memo

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell - 11.6" Chromebook - Intel Celeron - 4GB Memory - 16GB eMMC Flash Memory - Black

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for anyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson. He caught on quickly and uses it for emails and watching videos

    I would recommend this to a friend