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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.00

Customer reviews

Rating 4.4 out of 5 stars with 1553 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the ease of use, attractive price, and compact size of the 11.6" Chromebook. Positive feedback also highlights its performance and lightweight design, along with decent battery life. Some users mentioned limitations in storage capacity and RAM, suggesting potential upgrades could enhance the user experience. However, many found the device perfectly adequate for their needs, especially web browsing and basic computing tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,552 reviews
  • Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. I got it on sale and my son loves it. It did just blank out though. I will be taking to geek squad and hopefully they can fix it. But other than that, my son does every thing he needs to do for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still going strong!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell does Chromebooks right. Still like new after a year and a half’s school work use. Chromebooks boot faster and stay cooler for your general online browser based school or general needs. Will be buying more in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has all your Electronic Needs

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for one of my Granddaughters..Easy setup..The price was Reasonable.. Salesman was helpful..She loves it..the windows were easy to set up.Very Satisfied..highly Recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money for basic use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chromebook served good for basic browsing for my 9 year old for his school and online classes. However, I feel that the chromebook starts to get slow after about 8 months of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't get more quality for your dollar. Lots of features and functions seamlessly with home network. Wifi connection is improved with signal repeater and allows fast speeds for internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Chromebook! Dell does it again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time owning a chromebook. I'm familiar with Dell products and I've always been impressed w/ their offerings. I've been very impressed with this chromebook and can't wait to get more familiar with this operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic chromebook

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised with this chromebook considering how cheap it was. Has been used for school by two of my kids, our first time with a chromebook. Will probably buy a touchscreen next because kids are used to it in school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased in your store and was easily assessable. The salesperson was very knowledgeable and helpful. It was a great experience and I look forward to purchasing g other products in the store as well as online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought for a 6 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son does a lot of online school games. Being that I am in school I got nervous of sharing my laptop. Caught this on a deal of the day promotion and so far so good. Its nothing fancy but does what we need

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Works, but nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book works, and is a good chrome book for the price. Nothing special, and nothing bad. Under the heading of you get what you pay for, this is fine.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      jkuhns,

      Thanks for your review. We're happy to hear that you're satisfied with your new Chromebook. If you have any questions please refer to our Product Support Page here: https://dell.to/2EDR4xS.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    okay for somebody starting a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay for a person starting on a computer and not getting into much trouble in the internet. especially students who are taught on a chrome book it is great.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      florence,

      Thanks for your review. We're glad that this computer is working out well for you. If you have questions about the computer you can check our Product Support Page here: https://dell.to/2EDR4xS.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Great computer for starter!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is not sharp but for a boy starting to work on computer is great for his projects. It's also pretty easy size for him to carry around.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      A28A26,

      We're glad to hear that this Chromebook is working well for the most part. You may want to consider checking for any updates by following these steps:

      1. Turn on your Chromebook.
      2. Connect your Chromebook to Wi-Fi.
      3. At the bottom right, select the time.
      4. Select Settings.
      5. Select Menu and then About Chrome OS.
      6. Under "Google Chrome OS," you'll see which version of the Chrome operating system your Chromebook is using.
      7. Select Check for Updates.
      8. If your Chromebook finds a software update, it will start to download automatically.

      You can read the full article here: http://bit.ly/2E4lNRd.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Excellent Chromebook for the Money and Then Some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device very much. It is extremely quick and easy to use. I am able to multi-task and do several things efficiently. Start up is about 8 seconds from pushing power button until opening Chrome browser. I love it. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for checking emails and shopping.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for checking emails and shopping.Still trying to get used to the small screen 11.6 inch I had a 17 inch laptop prior. It does everything that I needed to do so I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell 11.5" chromebook works very good. I have tried every function and have been putting it to heavy use since the day I picked it up from Best Buy. Everything works fine. It is a strong chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for what it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids to do their elementary school homework on and browse the internet. This is excellent for what it does, but not a high powered machine. The only issue is that I didn’t buy one for each kid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    price fair

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is not the best and I gave it to a friend he liked it, that's the important thing in my opinion a little small for the price sell now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop in a house with kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got it for Christmas of 2018 and it’s a little gem. The kiddos love to watch videos and.movies on it and I use it to surf the internet. Simple, not confusing and so far good quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good size and portable, but needs Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the concept, cloud storage, and light weight, but needs Wifi to be effective, not so great when the plane doesn't have connections.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Luke,

      Thanks for your review. We're sorry that you're not completely satisfied with your new Chromebook. If you have any questions about your new system you can always check out our Product Support Page here: https://dell.to/2EDR4xS.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very well design Chromebook plus hey Its a DELL! I will say TBH I didn't like the feel of the key pad nor even more the touch pad felt very cheap yet thus far very funcitial.

    I would recommend this to a friend