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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.00

Customer reviews

Rating 4.4 out of 5 stars with 1553 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the ease of use, attractive price, and compact size of the 11.6" Chromebook. Positive feedback also highlights its performance and lightweight design, along with decent battery life. Some users mentioned limitations in storage capacity and RAM, suggesting potential upgrades could enhance the user experience. However, many found the device perfectly adequate for their needs, especially web browsing and basic computing tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,552 reviews
  • Rated 4 out of 5 stars

    No nonsense basic computing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A laptop for the most basic of functions, it is perhaps best thought of as a tablet with a keyboard. In that respect, the lack of a touch screen stands as it's only real deficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked Perfectly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a small inexpensive chromebook for my stepdaughter. Allowed her to stream youtube/netflix/hulu with little to no issues. She uses it all the time when someone else is on the desktop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Build Quality, Fast enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our 11 year old to do school work. Connects great to all the google chrome apps. It does have access to the play store. So far we are really happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Good for writing paper

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a laptop small that fit in your regular college desk or high school chair this is a very good choice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good computer for my 8 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this computer does what it needs to do for my 8 year old son.. He uses it for his visual therapy and homework for school.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Arnfel,

      Thanks for your review. We're glad that your computer is working well for your son. If you do have technical questions about your computer you can check our Product Support Page here: https://dell.to/2EDR4xS.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great for casual use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for checking emails and zoom meetings. Used it for elementary school remote learning during pandemic and it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent starter computer for our granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always preferred Dell Computers over any other brands. I was happy to see that they had a chromebook like the one our granddaughter wanted. She in always doing something on it. She loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for specs, keyboard is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebooks work well for our family. This one is spec’d well for the price. The only downside is the keyboard, sometimes a keynotes doesn’t register. Usually the spacebar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good for a college student.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like but it’s missing a few features that I would like for it to have. It doesn’t have any Microsoft office apps so that sucks but beside that and the minor freezing it’s good for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband I and I purchased this laptop for simple work and printing from home. It has gotten a little slow when I have a lot of windows open; that’s my only complaint

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Chromebook, great for kids

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the value and weight. Slightly smaller screen than I am used to. No backlit keyboard. Small sacrifices for a nice Chromebook for my kids and their school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for school using google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 8 yr. old to use for google classroom and watch netflix. Works with no lag time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good enough for a student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my second dell chromebook for my daughter. first one worked for 2 years, then wouldn't charge anymore. cheap enough to replace, just don't expect it to last.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop and I got a good deal on it. The only drawback for me personally was that I’m used to a tablet so the size and layout of it took some getting used to.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expected a bit better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I KNOW I was not buying a powerhouse computer. This was purchased primarily so that my wife and son can access sites that work better though a traditional browser and complete basic take best done with a keyboard. I am familiar with Chromebooks and have been using a Samsung version for over a year as a lightweight work computer. This Dell was on sale for about 50 dollars less than I paid for that computer on sale and the specs are basically identical. That said I find this Dell exceptionally mediocre even with low expectations in the first place. The bills quality seems very flimsy and more importantly in operation it runs very slowly. My experience with the Samsung Chromebook had been that operation outside of an app navigating is crisp and responsive and web browsing is acceptable. Everything on this Dell is clunky from startup through every activities I have tried. My family is less critical of the operation as neither has prior Chromebook experience. It does what they need it to do, and I guess that's all that matters at this price. Just to prove I am not all negative I will say that I love the feel of the keys- responsive and accurate and I would say much better than the keyboard on my 3 year old Dell laptop that cost 6 times as much. I would say that if all that you want is a dirt cheap browsing/email computer for kitchen table use this would be adequate. For real computer work I would recommend looking elsewhere.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      LittleAVGuy,

      Thanks for your review. We're sorry that your family's Dell Chromebook is not meeting your expectations. We'd recommend checking to make sure that the Operating System is up to date:

      1. Turn on your Chromebook.
      2. Connect your Chromebook to Wi-Fi.
      3. At the bottom right, select the time.
      4. Select Settings.
      5. Select Menu and then About Chrome OS.
      6. Under "Google Chrome OS," you'll see which version of the Chrome operating system your Chromebook is using.
      7. Select Check for Updates.
      8. If your Chromebook finds a software update, it will start to download automatically.

      You can read the full article here: http://bit.ly/2E4lNRd.

      We hope this helps improve the Chromebook's overall performance.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fine for a Chromebook, but for the same money I would buy one with more storage. Also would be nice if had USB C ports.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Justin,

      Thanks for your review. We're sorry that your Chromebook doesn't have as much storage as you'd like. We'd recommend saving some files in the cloud to save some space.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    It is what I thought it was when I bought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive, light weight, reliable, but also no memory, slow, and a simple Chromebook not a laptop. Meeting my expectations.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Agoodcustomer,

      We're happy to hear that your new Chromebook is meeting your expectations. If you'd like to see if your computer can run faster you can check for product updates by following these steps:

      1. Turn on your Chromebook.
      2. Connect your Chromebook to Wi-Fi.
      3. At the bottom right, select the time.
      4. Select Settings.
      5. Select Menu and then About Chrome OS.
      6. Under "Google Chrome OS," you'll see which version of the Chrome operating system your Chromebook is using.
      7. Select Check for Updates.
      8. If your Chromebook finds a software update, it will start to download automatically.

      You can read the full article here: http://bit.ly/2E4lNRd.

      If you have questions about your computer you can check our Product Support Page here: https://dell.to/2EDR4xS.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Great chromebook for new / begginers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is great for social media and things similar to what a smart phone can do I do wish it be able to add more apps or extensions for book / school work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Met my needs at a price I was willing to pay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to do a small project for work. The chrome book I used had more than enough power for me to fulfill my requirement at home. I find myself using it more than I thought I would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother proof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mother for Mother's Day. It is still working, with no viruses, no blue screen, and no intervention from me. For this alone this thing deserves 10 stars.

    I would recommend this to a friend