Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $189.99
Clearance
The comparable value price is $199.00

Customer reviews

Rating 4.4 out of 5 stars with 1553 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the ease of use, attractive price, and compact size of the 11.6" Chromebook. Positive feedback also highlights its performance and lightweight design, along with decent battery life. Some users mentioned limitations in storage capacity and RAM, suggesting potential upgrades could enhance the user experience. However, many found the device perfectly adequate for their needs, especially web browsing and basic computing tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,552 reviews
  • Rated 5 out of 5 stars

    Very easy to use and understand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dell Is really nice, easy to fall in love with, I would advise all that I know to purchase this, even if you were not in the market of needing one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for office work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for office work, or filling out forms, but cannot run internet explorer or firefox since it is a chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the products I have purchased have been easy to use as well as problem free,keep up,the good work....pleased with all of my purchases .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    It’s good for kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for kids if they are just using the web but we all need training in chrombook

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Klh84,

      We appreciate your feedback about your Chromebook. If you do have questions about your computer you can check our Product Support Page here: https://dell.to/2EDR4xS.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    This is a wonderful computer and very well priced.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson and he is really enjoying it. They use the chrome book in school and is a good addition to his learning experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have a simple laptop for work since i travel alot. Not many bells and whistles but nice for what i use it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little Chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All we have ever owned has been Dell products and they never let us down!!!! Best Buy had the best price anywhere even better than Amazon!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer but on the heavy side and no touch screen Specs are good and user friendly operating system and security

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my son. He is in 8th grade and a lot of his class work and homework is on google classroom and fligrid. Perfect laptop for a student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beginners and young kids.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Take it everywhere. So convenient. My daughter has one and she’s in love with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have this laptop. It’s great quality to use to do all my real estate paperwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for our children, ages 11 and 12, to have for school. They can access the internet for homework or just user out for fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chrome book for beginners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I was looking for for my daughter. She’s loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Different

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first chromebook and it took a little getting used to but it is cool so far

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Adsneakers,

      We're happy to hear that your computer is working out well for you so far. If you have questions about your computer you can visit our Product Support Page here: https://dell.to/2EDR4xS.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great Chromebooks - hold up with student use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use a lot of these --- occasionally the batteries give out completely (but we have several hundred of them--this happens to 2-3% of them)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for basic use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for basic use, watching videos, etc. Ultimately though I needed something heftier for work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter for beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 10 year old for Christmas so she could play her internet games with her friends. No complaints from her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple n easy for my hubby to use! Love he has figured it all out with out my assistance!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for school work.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this laptop for my college course work and it has worked great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constantly freezes up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very glitchy - have had to do a hard restart 4-5 times due to t it totally freezing up. It couldn't even handle installing Google Play without freezing on a pixellated screen.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      luckycat,

      We're sorry to hear about the glitches that you've been having with your Chromebook so far. We'd recommend the following steps to help with your freezes:

      1. Turn off your Chromebook, then turn it back on.
      2. Close all your apps and browser windows.
      3. If a specific tab in your browser causes your Chromebook to crash or freeze, hard refresh the page: Ctrl + Shift + r.
      4. If you've installed any new apps or extensions recently, uninstall them.
      5. Reset your Chromebook.
      6. Recover your Chromebook.

      You can read the full article here: http://bit.ly/2XkwjwG.

      Best,
      Bryan
      1-800-624-9896 Dell