Customer Ratings & Reviews
- Model:
- C3181-C871BLK-PUS
- |
- SKU:
- 6293618
Customer reviews
Rating 4.4 out of 5 stars with 1553 reviews
(1,553 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Speed4.2
Rating 4.2 out of 5 stars
- Display4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the ease of use, attractive price, and compact size of the 11.6" Chromebook. Positive feedback also highlights its performance and lightweight design, along with decent battery life. Some users mentioned limitations in storage capacity and RAM, suggesting potential upgrades could enhance the user experience. However, many found the device perfectly adequate for their needs, especially web browsing and basic computing tasks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Chromebook
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always, Dell has provided quality in this chromebook. I highly recommend .... and the price was right.
I would recommend this to a friendRated 5 out of 5 stars
Great chromebool for school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this Cromebook its the perfect size i use for school. Im definitely going to order another for my Daughter for school.
I would recommend this to a friendRated 5 out of 5 stars
Great chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised how well built this laptop is. Got this on sale at Best buy and for the price I paid I got my money's worth.
I would recommend this to a friendRated 4 out of 5 stars
Gift for Grand Daughter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had a chance to operate Chrome Book but that is what grand daughter wanted. Seems to like it.
I would recommend this to a friendRated 5 out of 5 stars
Little computer, big things
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new computer, didn't know how to work it at first, its different from the other ones I've had. But it does its job.
I would recommend this to a friendRated 4 out of 5 stars
Works well so far for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first experance with a lap top without windows 10. Learning experance for sure, so far so good.
I would recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
good product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good product good sound, good price, good quality.
I would recommend this to a friend Rated 4 out of 5 stars
Good computer for my granddaughter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She's enjoying the games and learning to work with word documents. She is also learning how to use her email.
I would recommend this to a friendRated 4 out of 5 stars
Great laptop for my grad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My niece loves it...it was her graduation present for her after she performed remarkable on her exams
I would recommend this to a friendRated 5 out of 5 stars
Just What I Needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a Chromebook that I could use at home or on the road. And this Dell 11.6" Chromebook fits the bill.
I would recommend this to a friend- Pros mentioned:Performance
Rated 3 out of 5 stars
Great Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for my daughter works great and seems to get the job done
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi Lora,
Thanks for your review. We're happy to hear that your Chromebook is meeting your daughter's needs. If you have any questions about the Chromebook you can visit our Product Support Page here: https://dell.to/2EDR4xS.
Best,
Bryan
1-800-624-9896
Rated 4 out of 5 stars
Great starter. Backpack friendly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice setup for young kids. Small screen but gets the job done. No side numerical keys. Gets the job done.
I would recommend this to a friendRated 5 out of 5 stars
For the price worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for so it’s not the best computer but if you just want something to casually search things then it works
I would recommend this to a friendRated 5 out of 5 stars
Great Chromebook!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for one of our kids for school, and it works great. No issues, and it’s has been almost 9 months.
I would recommend this to a friendRated 4 out of 5 stars
Good book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son to do his homework and it works great. He stepped on it and broke the screen
I would recommend this to a friendRated 5 out of 5 stars
Great Bang for your Buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this is a quality Chrome book. I suggest to anyone that needs a source for studying or cruising the internet.
I would recommend this to a friendRated 3 out of 5 stars
good laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Functional but a little slow, battery last a long time between charges
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello Rick,
Thanks for your feedback. We're glad that your computer is working well for you for the most part. If you'd like to see if there are ways to speed up your computer you check for Chromebook updates by following these steps:
1. Turn on your Chromebook.
2. Connect your Chromebook to Wi-Fi.
3. At the bottom right, select the time.
4. Select Settings.
5. Select Menu and then About Chrome OS.
6. Under "Google Chrome OS," you'll see which version of the Chrome operating system your Chromebook is using.
7. Select Check for Updates.
8. If your Chromebook finds a software update, it will start to download automatically.
You can read the full article here: http://bit.ly/2E4lNRd.
Best,
Bryan
1-800-624-9896
Rated 5 out of 5 stars
Compact and easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a first computer for my 7 year old. It has been great so far and offers a spill proof keyboard.
I would recommend this to a friendRated 5 out of 5 stars
Great for College Students
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Chromebook for school almost a year ago and it’s worked great! I haven’t had any issues!
I would recommend this to a friendRated 2 out of 5 stars
Disappointed my 8 year old
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chose this for my 8 year old over an iPad for her electric device for school - which became critical with COVID. Bottom line, we don’t use it anymore. No single thing that makes it bad, but it was more headache at every turn. It is slower than an iPad, heavier, and has worse video conference performance (sound and video). The ability to control permissions is nice, but whitelisting every address and every google result is impractical so you end up with the same basic child security as an iPad or PC. Worst of all, there are some things that are not compatible- like Minecraft school edition. So we ended up moving my daughter to my personal laptop for games/schoolwork and to the iPad for video. Basically now a $250 backup in case we ever need all 3 kids online at the same time for school. It was supposed to be a great starter PC for a child but we just found it too limited.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .HandyDaddy,
Thanks for your review and we're sorry that your new Chromebook did not meet all of your needs. If you ever need to access Microsoft Office on the Chromebook in the future you can follow these steps:
To use Office on your Chromebook, install the Office mobile apps through the Google Play Store. If your Chromebook uses the Chrome Web Store instead, you can install Office Online to create, edit, and collaborate on your Office files in your browser. Here's a link to the full article: http://bit.ly/2PnJskH.
If you have additional questions about your Chromebook you can check our Product Support Page here: https://dell.to/2EDR4xS.
Best,
Bryan
1-800-624-9896












