Customer Ratings & Reviews
- Model:
- C3181-C871BLK-PUS
- SKU:
- 6293618
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the ease of use, attractive price, and compact size of the 11.6" Chromebook. Positive feedback also highlights its performance and lightweight design, along with decent battery life. Some users mentioned limitations in storage capacity and RAM, suggesting potential upgrades could enhance the user experience. However, many found the device perfectly adequate for their needs, especially web browsing and basic computing tasks.
This summary was generated by AI based on customer reviews.
It's okay for my work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs good, have to figure out what works on Chromebooks as it is not a windows format.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello Linda,
We're happy to hear that your Chromebook is working well for you. If you are looking to use any Microsoft Office programs on your Chromebook you can follow these steps:
To use Office on your Chromebook, install the Office mobile apps through the Google Play Store. If your Chromebook uses the Chrome Web Store instead, you can install Office Online to create, edit, and collaborate on your Office files in your browser. Here's a link to the full article: http://bit.ly/2PnJskH.
Best,
Bryan
1-800-624-9896
Good notebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a simple notebook easy to operate. It also produces good imagery and afordable.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Alwaysavailable2,
We're glad that your Chromebook is working well for you. We'd recommend checking out our Product Support Page if you have any questions: https://dell.to/2EDR4xS.
Best,
Bryan
1-800-624-9896
Does the job
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed it for work. Not a huge fan, but it does the job.
No, I would not recommend this to a friend- Cons mentioned:Memory
This is great for beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.That’s an all right computer. ..Not enough memory .
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Ymalo,
Thanks for your review. We're glad that this Chromebook is working out for you for the most part. Please keep in mind that you can store files in the cloud with Google Drive if you are looking to free up space on your Chromebook. If you have questions about your computer you can check our Product Support Page here: https://dell.to/2EDR4xS.
Best,
Bryan
1-800-624-9896
Okay Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Limited Ability. Slow. Minimal Features. Weak Capability & Capacity.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .TimboSlice,
Thanks for your review. We're sorry that your computer is not performing the way that you wanted it to. We'd recommend running the Windows Performance Troubleshooter to see if there are ways for your computer to perform faster:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
Best,
Bryan
1-800-624-9896
little hard getting use to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instructions comes with this item and hard to fine a manual even from Dell!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Frank,
We're sorry that you had trouble finding a manual for your new Chromebook. Here's a link to the computer's manual on Dell's Support page: https://dell.to/2zA22P3.
We hope this helps with the setup of your computer.
Best,
Bryan
1-800-624-9896
Small but does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small screen like the large ipad. Doesn't have the page up or down option bottom.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Annie22,
Thanks for your feedback. We're sorry that your new Chromebook is not meeting all of your needs. We'd recommend checking out our Product Support Page if you have questions: https://dell.to/2EDR4xS.
Best,
Bryan
1-800-624-9896
still works but does not perform excellent
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.still works but does not perform excellent but not too happy
No, I would not recommend this to a friendNot great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen gets dark spots in it after extended use of item
No, I would not recommend this to a friendPortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too hard to download apps feels more like an Android than a laptop
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Mike, we'd like to thank you for taking the time to provide feedback for your Chromebook. Our team is saddened to learn download apps isn't easy. We'd like to assist you. At your convenience, please give our tech support a call at 1 (800) 999-3355.
Best.
Chris
Basic notebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as long as I have WiFi-but this cannot hook up with Ethernet
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Micrexy,
Thanks for your feedback on your new computer. We'd recommend checking out our Product Support Page if you have additional questions about your computer: https://dell.to/2EDR4xS.
Best,
Bryan
1-800-624-9896
Not bad for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ok.Not as good as a Acer, or a Samsung. It's made pretty cheap..
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi there, Mike
We're glad you enjoy the price. Yet, we regret you aren't 100 percent satisfied. We invite you, at your convenience, to reach out to us at 1 (800) 624-9897.
Thanks for taking the time to provide feedback.
Best,
Chris
I returned the laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with the product but very satisfied with the return.
No, I would not recommend this to a friendGood for the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the cost . Needed it temporarily until my new laptop came in
I would recommend this to a friendBrand response from YourDellTeam
Posted .Mia93,
We're happy to hear that this Chromebook met your needs. If you have technical questions about the computer you can refer to our Product Support Page here: https://dell.to/2EDR4xS.
Best,
Bryan
1-800-624-9896
Notebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with this notebook. It wasn't very easy to operate!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Egyptian,
We're sorry to hear that your new Chromebook was not easy to operate for you. If you'd like to check out the manual for your computer you can view it here: https://dell.to/2zA22P3.
Best,
Bryan
1-800-624-9896
It's okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new computer and I thought I would try the chromebook. It will do the basic stuff but the screen is small and it took a while to figure it out. Still not thrilled with it but I can check my mail and play my games. Will probably make this do for a couple of years.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Mary,
We're glad that your new Chromebook is working well for you so far. If you do have questions about your system you can check our Product Support Page here: https://dell.to/2EDR4xS.
Best,
Bryan
1-800-624-9896
Not what I needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t say anything bad it was just not what I needed.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .BestBuyFrequentFlyer999,
Thank you for letting us know that your Chromebook was not what you were looking for. We hope that you're able to find another Dell System that meets your needs.
Best,
Bryan
1-800-624-9896
Not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with this product. It was a purchase for my child(school)- I went to assist them week after purchase and couldn’t believe how un-user friendly it was. Due to return restrictions, he’s stuck with it. Went against my better judgement trying to save $40:(
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Lisa,
We're sorry to hear about the issues that you're having with your child's computer. Here's a link to the Product Support Page for the computer: https://dell.to/2EDR4xS.
If you need additional assistance you can reach out to Dell's Technical Support Team here: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Size
Not what I expected, returned.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchase, geek squad told me info could not be transferred to this one. Was the screen size I wanted... senior, only in home use. Returned for larger Lenovo, which is ok, just larger than I wanted.
No, I would not recommend this to a friend Good entry chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for a first-round chromebook book purchase.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Ronnie,
Thanks for your review. We're glad that you're happy with your new Chromebook purchase. If you have any technical questions you can check our Product Support Page here: https://dell.to/2EDR4xS.
Best,
Bryan
1-800-624-9896