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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 464 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 464 reviews
  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell 15.6" 2K Touchscreen Laptop (2023) is an impressive blend of performance, design, and everyday usability. From the moment you open the lid, the 2K touchscreen stands out—crisp, vibrant, and responsive. Whether you're browsing, streaming, or working on creative projects, the display delivers clarity and color accuracy that feels far above its price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has done everything that i need so far. The only thing that I do not like is the widget keeps popping up for no reason and covering the screen. I have to click on the weather to turn it off. I was disappointed that the portable monitor I purchased before will not seem to work with this computer. It works on the others I have. On the other hand, I work my computers hard and this does not lag. I feel it will be around for the long haul.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Performance & Unbeatable Value for M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell 15.6” 2K Touchscreen laptop delivers exceptional performance at an incredible price point. Powered by the 13th-generation Intel Core i5 (10-core processor), it offers smooth multitasking, fast responsiveness, and efficient power usage that easily outperforms many competitors in this range. The 8GB RAM and 512GB SSD ensure quick boot times and seamless everyday performance for work, study, and entertainment. What truly sets this laptop apart is the stunning 2K UHD touchscreen display, which provides sharp visuals, vibrant colors, and a comfortable viewing experience—perfect for long hours of use. Compared to other laptops in the same price category, this model delivers best-in-class specifications, premium build quality, and reliable performance without compromise. Whether for productivity, casual creativity, or daily multitasking, this laptop checks all the right boxes. A perfect balance of performance, display quality, and affordability—hands down one of the best value-for-money laptops available today.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for Everyday Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very good overall. It has nice graphics quality and performs smoothly for low to medium workload tasks. It is perfect for everyday use such as office work, internet browsing, video streaming, and programs that do not require a lot of memory or high performance. It is reliable, efficient, and meets expectations for general productivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had really good service when I bought this computer. I love the computer and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good i5 school laptop around 400.00

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point, I think it's a good deal. I5 Intel processor. Touchscreen. I purchased for around $390.00 just to finish my degree and normal life tasks: travel planning, booking, banking, billing. I've had it for almost 2 months and it's held up well. Being in the lower price point, it's not as rugged as some other builds and has a touchscreen. So i would suggest a well-padded backpack or laptop case/bag. Especially if you decide not to buy the coverage. And if you want backlit keyboard, unfortunately my model does not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works wonderfully easy setup and easy navigation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delll

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop work good. I been using it for school my business and work from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for non-tech users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop fills the bill for people who don't need a rocket speed machine. With the onboard hardware, I have no problem my normal tasks. I am impressed that I can have multiple different tabs open and not have any lag in response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. It works perfect! Love the touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the kids

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased of these for our kids. One is super into video games, the other is really into streaming their favorite artists and writing a book. It has been really wonderful for both so far! Love the touchscreen feature. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It for Budget Buyers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this laptop for around $400, and I’d say it’s definitely worth it for that price. Everything feels smooth and reliable for regular use. The screen looks nice and sharp, and the touchscreen is actually pretty responsive. It’s not a high-performance machine, so if you’re into heavy multitasking or demanding software, the 8GB RAM might feel a bit limiting. But for normal day-to-day use, it does the job just fine. Overall, for $400, I’m happy with it. It’s a solid, no-nonsense laptop that gives you good value without breaking the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy with this computer so far. Setup was quick and straightforward, and it was ready to use within minutes. The performance has been excellent—everything runs smoothly, from everyday tasks like web browsing and streaming to more demanding applicatio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer worth above the price that I have paid for it. It is fast, light, the battery last long. I really like it. Only thing that dissatisfied me was the delivery time; it was longer than expected. I can’t send pictures because I sent it to Madagascar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop within budget. The 2K touchscreen display is clear and responsive, performance is smooth for everyday tasks, and the SSD makes everything fast. Sleek design, comfortable keyboard, and great value for the price. Perfect for work, school, and daily use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the short time I have had this laptop I have found it to be great! I like the touchscreen and it was very affordable. Only thing that was irritating is that it pushed for Microsoft edge so hard to be the default browser and I wanted Google chrome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a touchscreen Laptop. Plenty of memory and storage. Perfect for entry level business computer or college student on the go that is budget friendly etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXACTLY WHAT I WANTED!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped around for several weeks to replace a Dell laptop I loved and was perfect and going strong. But Windows 11 couldn't be updated to my WONDERFUL TOUCH SCREEN DELL. I wasn't going to spend a fortune for a laptop that is used for shopping and news. If it was in my price range, it didn't have touch screen unless it was an 11-inch screen. I needed at least 15. I saw this the day it showed up online. It was a Dell! A tad over my price limit that I wanted to stay in, but it was a Dell, and I knew it would be worth it. I texted my husband and told him we were going to Best Buy when he got home from work. We did and I looked at it and LOVED it. I still LOVE it. I also had the nicest young man help me with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop brand .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my nephew who just started college and he couldn’t be happier with it; he says the size of the screen is perfect, the memory capacity is great and the touch screen works perfectly too. This laptop looks very high quality .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    taxpayer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected. Needed a replacement because my old laptop couldn't be upgraded to the latest version of software. Filed my taxes with Turbo Tax on the new laptop without any glitches.

    I would recommend this to a friend