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Customer Ratings & Reviews

$532.00
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The comparable value is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 52 reviews

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  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 52 reviews
  • Rated 4 out of 5 stars

    worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall runs fast should have thought more about keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and handles all the record keeping we do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't fully assess laprop but 5 for the bargain

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought it it was quite a bargain, unfortunately I didn't need it all that much so brought it back. This is also a five star review for Best buy as well and how they treat their customers. As a total member, returning items is a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rockthereal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this exact laptop and when it went out, I bought the same exact one again so needless to say I love this to do minimal work. I’m not a stream or a gamer or anything, but it’s a really good deal for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for office and daily work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for daily tasks and entertainment. I purchased to replace my MacBook Air which died for no reason after one night of charging. They couldn't fix it. The Dell is a more affordable replacement and I'm happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Dependable. Fun. A lot for the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great overall workhorse for anything a daily user would ever do - with speed, reliability, and capabilities for much more. Fun to discover how to be creative with minimal effort!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great, its with touch, i7 proceesor with a keyboard as old school with numbers on side, which is very much needed to my dad.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A complete waste of money for lack of good design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an okay laptop but it's pricey for what it offers. The laptop struggles to perform under smaller loads. It's 2026 and here are some of the issues why these laptops don't sell in good numbers. 1. Keyboard design is 2 decades old. Why would you design a nice looking laptop and try to fit in a full Keyboard with numeric pad on a laptop? Because of that, keyboard isn't centered and it's quite unergonomic. 2. No keyboard backlighting. If they would have chose a standard keyboard over a full one, they might have been able to save enough to provide a back lighted keyboard. 3. No, USB charging. Such a design disappointment by trying to skip USB-C charging. Too lazy and lost a good opportunity on reducing cost on charger brick. 4. Screen isn't calibrated and no matter what video mode you use, the image is over saturated. You provide and a 2K screen and ruined it by being lazy again. 5. Volume is okay but sounds quality should have been the focus. Whoever designed this laptop should they out different laptops and see why people love them. For example, Macbooks and at least have a sensible design at least for keyboard.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device. We love the specs on our dell. clean pictures. lots of storage for gaming and files. Happy purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Definitely faster tgan my old one. I love the keyboard layout and the easy to find power button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like size and and how fast it boot up don't like it has no cd area i was not able to install my data from.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It was okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sales person recommended which it was okay. I returned but may be suitable for someone in middle or high school and needs an affordable option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a great price. I have always wanted a touchscreen monitor and this is flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goood laptop for what I need , gaming and watching movies . Plenty of space .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The promotion price is a good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item for a promotion price has good value. Overall quite worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touchscreen laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads up quick everytime easy to setup looks amazing for the price works very very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    working computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was mostly pleased with the fact that this computer works as a computer, 7/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a fine overall, but a little slower than what I needed. Easy to start with right away.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Middle of the Road Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Middle of the road laptop. Nothing fancy or overboard on speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for everything I need it to do for work.

    I would recommend this to a friend