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Customer Ratings & Reviews

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$377.99
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Customer reviews

Rating 4.7 out of 5 stars with 463 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance and speed of the 15.6" 2K Touchscreen Laptop, finding it meets their needs effectively and updates rapidly. The touchscreen functionality is also a valued feature. However, some customers have expressed concerns about the battery life and the feel of the keyboard compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 463 reviews
  • Rated 5 out of 5 stars

    Great Laptop for Everday Computing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, its a good laptop that can handle all of your productivitiy needs. Boots up very fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs very well but Is not as easy to use as my old Dell. Love the touchscreen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This Dell lives up to its name !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top works fine. Ads get in the way of browsing experience though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is past,battery last long all day.it exceeded my expectaion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with Dell!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price, added bonus with the touch screen. Dell is a good trusted product and is durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer at an incredible price! I’ll need to upgrade the RAM but what I need otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the laptop is open-box, it is in very good condition and fully functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goo computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i have had any issue w/ my Dell laptop and the touch screen is excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good home computor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. The display is a great size. It was easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS WHAT I WAS LOOKING FOR AND PRICED WAS REASONABLE

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer not in good condition.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a long time for me to get this device back because some of its features weren't working. And the technician had to spend a lot of time fixing it. Also without a charger.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop, especially the touch screen. nThe price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase excellent service excellent purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st touch screen , Dell makes it easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good browsing laptop. Plays a few low end games well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with computer. J also purchased The Geake Squad service. Need to make an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good and just what i want,i will love to get all my electric from best buy and even refer my friends and family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Minor issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop letter & numbers happen to stick on occasion. I had to work to press and enter the needed character. I've had it such a short period of time to assess the quality of the equipment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a bit weird, would not let me install chrome browser...but maybe it was me choosing bad settings. I dint really have time to test it out, and returned it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly! Everything I needed for school and so much more!

    I would recommend this to a friend