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Customer Ratings & Reviews

$379.99
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Comp. Value: $629.99
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Customer reviews

Rating 4.7 out of 5 stars with 320 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance and speed of the 15.6" 2K Touchscreen Laptop, finding it meets their needs effectively and updates rapidly. The touchscreen functionality is also a valued feature. However, some customers have expressed concerns about the battery life and the feel of the keyboard compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 320 reviews
  • Rated 5 out of 5 stars

    Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price Good Price Good Price Good Price Good Price Good Price Good Price Good Price Good Good Price Good Price Good Price Good Price Good Price Good Price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money! Be aware about the docking station. If you planning to use one with this laptop make sure that they are compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite laptop brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love dell laptop eversince im studying i always use dell laptop i love all the features its very reliable getting all the work done i love the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his laptop i got him for Christmas. He can do his homework, plays roblox and chats with his friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for Everday Computing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, its a good laptop that can handle all of your productivitiy needs. Boots up very fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate laptop for general usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Familiar with older Dell models Insperion and Lattitude, which are physically sturdier and contain more access ports. After 2 weeks of light use and getting familiar with the laptop, it appears to be adequate for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase excellent service excellent purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st touch screen , Dell makes it easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real Steal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Dell 15.6 2K Touchscreen laptop. Plenty fast and the keyboard is better than my HP laptop. Great a real value for the money. Touchscreen nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goo computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i have had any issue w/ my Dell laptop and the touch screen is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team at Best Buy and Citi bank was very helpful getting my account info undated. Can't wait to get my laptop. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the laptop is open-box, it is in very good condition and fully functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. I would say remove S-mode. But also S-mode isn’t bad for the person that just needs a basic laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it!Touch screen works great!Cant beat the price at the black Friday sale!Will definitely get another one for my son!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer at an incredible price! I’ll need to upgrade the RAM but what I need otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine after being updated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop's fine now that it has been updated. When first opened it didn't work properly and it took an hour or more by phone to have a tech person get it updated so that I could download an antivirus program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop, especially the touch screen. nThe price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with Dell!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price, added bonus with the touch screen. Dell is a good trusted product and is durable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product just low battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screens receptive, computers fast, screen is decent unless in direct sunlight, battery is crap does not last long I use mine for writing and documents not streaming or anything and it dies fast which was the reason for the 3. The battrty on my phone lasts longer then this and I use it more intensively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly! Everything I needed for school and so much more!

    I would recommend this to a friend