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Customer reviews

Rating 4.2 out of 5 stars with 10 reviews

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90%
would recommend
to a friend

Customers are saying

Customers enjoy the 4k screen, calling it beautiful. They also appreciate the value for the price, noting the surprisingly good battery life. While some customers wish it had a touchscreen, many still find it a great value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    1060 maxq gtx, 4k screen, Gaming
    Cons mentioned:
    Bulky design

    Rated 5 out of 5 stars

    Worth it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great. It has 512 gb SSD and a 4k resolution. Add that with the 1060 MaxQ gtx and there you have it.. a worthwhile gaming laptop around the $ 1.5k budget. The build quality is great and the design is meant to show the observers that it's a gaming laptop. However, the lower refresh rate of 60 Hz is not as good as the 122 Hz or the 140 Hz laptops out there but it's 4k Ultra HD unlike the other ones which are only 1080p Full HD so I guess you win some, you lose some. Also, if you have a 15 inch laptop bag, it might not fit in it because the dimension are somewhat higher than normal 15 inch laptops probably due to accommodate the fans for the gpu. They have also not utilized the MaxQ design of the gpu else, it would have been slim. If they wanted to use this somewhat bulky design, they should have gone for the normal gtx gpu which is a slightly better than their MaxQ counterpart. Nevertheless, a great laptop indeed!

    I would recommend this to a friend
  • Pros mentioned:
    Best value
    Cons mentioned:
    Hp, No touchscreen

    Rated 5 out of 5 stars

    Exactly as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming laptop that is not completely overpriced like some brands, such as alienware. It is lightweight, has a crystal-clear 4K ultra high-resolution monitor, and the two hard drives are perfect for separating your games and data files/pictures/music/movies. Other reviewers complained that is wasn't touch-screen but I never saw anything that suggested it was. In my experience I would never again buy an HP laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming
    Cons mentioned:
    No touchscreen

    Rated 3 out of 5 stars

    Competent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when it was advertised on Best Buy as a touch-screen. It is NOT a touch-screen. I wanted a touch-screen laptop. I returned this computer. Store was great (Jordan Creek). However, it looks like a great gaming laptop.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello catbert666,

      Thanks for your review and we're sorry that at the time of your purchase the description was incorrect. Dell does offer a number of laptops that do have touchscreens: http://bit.ly/2yzBGMF.

      We hope that one of these computers will meet your needs.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer for gaming, streaming and video editing. Great computer!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Laptop...!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Laptop is great, is fast. I recommend to you.

    I would recommend this to a friend
  • Pros mentioned:
    Best value
    Cons mentioned:
    No touchscreen

    Rated 4 out of 5 stars

    Excellent value - 4 1/2 stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can also confirm that this laptop doesn't have a touchscreen. I didn't buy it on that feature alone, so it is not a big deal to me. It is simply a mistake in the main description vs. the info provided in the actual specs. and I already knew this before I ordered. Screen resolution is fantastic. The only problem I really have is that the "y" key doesn't work well...I have to really hit it hard sometimes but it seems to be getting better with use...thus the little reasons not to get a full 5 stars. This laptop does support Windows Hello with a password - I haven't figured out if I can use face recognition or a fingerprint yet. Overall, this is a great laptop that provides the best value for all of the features including the newest processors, hard drives capacity, memory, etc. I researched for days to make sure I wasn't spending money on a laptop that was already out of date or would be obsolete next year. The only option better was Alienware, but I didn't think the huge increase in price was worth the minimal upgrades in comparison to this laptop. I am not a gamer - just someone who is tired of using slow computers.

    I would recommend this to a friend
  • Pros mentioned:
    4k screen, Fast
    Cons mentioned:
    Loud fans, No touchscreen

    Rated 3 out of 5 stars

    Also No Touchscreen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was great, 4k screen was beautiful, it was fast and smooth (if gaming keep it plugged in). I never bought it for gaming, I bought it for video editing and Photoshop. The fans do get loud when using it heavily. I love the front facing speakers and performance was great. With that being said I contacted Dell and Best Buy before purchasing to make sure I would receive a touch screen laptop, I didn't. I was told by Best buy I received the wrong model and I'm going to exchange it for a touchscreen one (if it even exists)

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Hussein,

      We appreciate your review. We're sorry that your new computer did not have all of the features that you were hoping for. Here's a list of Dell Inspiron 15.6" laptops that have touch screens - http://bit.ly/2OIcY4b.

      We hope that you will be able to find a computer that meets your needs soon.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Color, No touchscreen

    Rated 3 out of 5 stars

    Warning - Read this before you buy!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This absolutely DOES NOT have a touch screen - the listing is wrong!! It DOES NOT support Windows Hello - Dell's website is wrong!! That being said, if those things don't bother you, this is a nice PC. I thought it would WOW me but it doesn't - it's just okay. I expected it to be much faster than my 3 year old Dual Core i7 (this is the latest Hexa Core i7) but it's only about 7% faster. I thought a 4K Screen would be fantastic, but it's just okay, nothing special. The colors are not very vivid and there are some scaling issues with some older applications. I was going to return it because of the discrepancies in the specifications, but, after a week of using it, I found it suits my needs, so I will keep it.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      JimFromArizona,

      Most of all we are happy to see that your new laptop is meeting your needs. Thank you for bringing the product description to our attention. We will have our team look into the product description and make any necessary changes. If you have technical questions about your computer you can always check our Product Support Page here - https://dell.to/2AAxErw.

      We hope that your computer will continue to work well for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    4k screen
    Cons mentioned:
    No touchscreen

    Rated 4 out of 5 stars

    My first gaming laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, 4k screen is great, fast, but no touch screen. I was actually excited about that. It is important to play with the system first and double check the product specs before putting up for sale. You will get a lot of negative/disappointed reviews. The laptop itself deserves 5 stars, but 4 stars due to misleading information.

    I would recommend this to a friend
  • Pros mentioned:
    Best value
    Cons mentioned:
    No touchscreen

    Rated 5 out of 5 stars

    Excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have a touch screen but still great value.. battery life is surprisingly good too

    I would recommend this to a friend